Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Stanbic Bank is a division of Standard Bank, a member of the Standard Bank Group, based in Johannesburg, South Africa. Stanbic Bank was adopted as a trading name in 1992, when the Standard Bank Group, then known as Standard Bank Investment Corporation, acquired the African operations of ANZ Grindlays Bank. The new name was adopted to avoid confusion with the...
Responsibilities:
Perform Quality Assessments by Monitoring and Evaluation of Customer interactions:
Quality Assurance Reporting
Calibration with Relevant Stakeholders
Effective Self-Management and Teamwork
Qualifications
Experience
Role Purpose
Key Responsibilities
Vendor Management
Monitoring of Key Metrics & Reporting
Problem Management
Customer service
Internal Process and SB policies and procedures
Operational effectiveness
People management
Risk management
Learning and Growth
Qualifications
Experience
Key Responsibilities
REHABILITATION AND COLLECTIONS OF THE NON-PERFORMING LOANS PORTFOLIO
Measures:
STRATEGY MANAGEMENT
STAKEHOLDER MANAGEMENT
MIS PROVISION AND INTERPRETATION
COST MANAGEMENT
PEOPLE MANAGEMENT
Qualifications
Experience
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers