Openings at CFAO Motors Kenya limited (Formerly Toyota Kenya)

The key roles and responsibilities include:

Operational Responsibilities

1. Conduct regular field activations to expand the customer and market base for the Yamaha scooter and B2C Models.
2. Prepare accurate quotations and sales reports as required including the daily sales activity, all touch cards, and all touch lists, as well as event reports, to assist track performance while in the field.
3. Offer financing facilitation through sourcing, documentation, and follow-up on finance applications for clients to enhance the achievement of sales targets, and for customer retention
4. Coordinate and follow through on marketing activities and after-sales issues that arise after the delivery of units to clients for enhanced customer satisfaction and retention
5. Gather market information on a regular basis on other Yamaha competitors in the B2C category to assist in planning and decision making
6. Participate in marketing activities to promote Yamaha B2C and product awareness for market expansion as well as the acquisition of new customers
7. Conduct product demonstration to prospective customers
8. Organise B2C field activities and display them in rider`s events and malls as per the calendar
9. Generate Field reports on market intelligence on what the competition is doing in the market.
10. Coordinate all the digital campaigns with help of the marketing department including the use of influences and generating reports from digital platforms.

KNOWLEDGE, SKILLS & EXPERIENCE

• Bachelor’s Degree in sales and marketing or any other related field
• 3 years working experience in sales in the automotive industry
• Computer literacy
• Driving licence/experience with motorcycle class
• Report writing skills
• Presentation skills

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The key roles and responsibilities include:

Sales Roles

• Meeting monthly sales targets
• Collecting debt
• Generate aftermarket brands Sales based on targets to transporters, Independent Workshops, Dealers, end users, companies, and resellers for all vehicles applications
• Collecting market feedback for potential business improvement
• Capturing data and lost sales into the system with accuracy
• Assisting in preparing and maintaining customer database information for an efficient Customer Relationship Management (CRM)
• Preparing and maintaining a daily, weekly, and monthly sales activity report
• Prospect and identifying new customers in the market
• Be adaptive for field sales and counter sales when is required
• Assure a positive Voice of Customer (VOC) with all customers
• Issuance of requested quotations and invoicing to ensure this is done in line with the CFAO Motors Kenya Limited Standard Operating Procedures, to support the achievement of Parts sales targets
• Execute various sales growth strategies for parts sales
• Provide customer with all parts knowledge and technical advice in order to achieve the set targets

 Knowledge, Skills, Experience

 Minimum level of academic and professional qualification required to perform effectively in the role

1. Bachelor of Commerce degree in Sales & Marketing degree /business related discipline from a recognized institution
2. Minimum of 3 years’ experience in sales from a reputable company 

Competencies

1. Strategic thinker
2. Excellent communication and negotiation skills
3. Knowledge of the business
4. Strong leadership and interpersonal skills
5. Valid driving license