Careers at Gap Recruitment Services Limited

Job Purpose:

The Trade Marketing Manager is responsible for executing the commercial strategy and plans to enhance the volume and visibility of the MH Brands portfolio within the assigned geographic region. This role involves developing and implementing trade marketing initiatives that drive brand growth, optimize market presence, and increase sales through effective collaboration with key stakeholders and partners. The Trade Marketing Manager will ensure alignment with overall brand objectives and contribute to the achievement of strategic business goals.

Key Responsibilities:

• Developing the visibility of MH portfolio in order to develop the business and brands in Kenya.
• Defining, identifying and selecting potential clients likely to prospect and grow the business.
• Visiting clients with clear business objectives
• Organizing regular meetings with clients to follow up on trade marketing activities and to implement any necessary correctives actions.
• Informing, training and incentivizing clients to develop prescription of MH brands.
• Ensuring that the 5Ps are always implemented (product, price, place, promotion, prescription) and analysing the results to implement any necessary corrective actions to reach objectives.
• Managing & controlling the quality of execution of all MH brand activations and promotions according to brands guidelines.
• Ensuring Brands BTL A&P budgets are properly used in selected accounts to leverage MH portfolio and minimize competition.
• Regularly reporting reliable data on all new accounts and providing analysis of the market (consumers, competition, key actors, source of purchase, parallel products sold on premises, price strategy and margins.) to identify and follow opportunities for growth.
• Ensuring relevant reporting and weekly updates of clients data base system / Trade Intel and adhering to daily route call cycle as planned with regular updates.
• Managing individual T&E budget in the most professional manner and always operating with high level of integrity in alignment with Moet Hennessy T&E policy.
• Ensure proper use and maintenance of company tools and properties (laptop, office space, desk, printer)
• Identifying fake and parallel products that can be sold in the accounts we have trade agreement with and report back.
• Ensuring full compliance of above-mentioned trade agreement with partners
• Build brand advocacy within assigned territory through regular brand education sessions and trainings of Trade Partners, Partners staff and Key Stakeholders.
• Periodic opportunity mapping of assigned territory to ensure no opportunity is lost.
• Manage Key Accounts within assigned territories; ensure right stock holding, right product quality, and report and analyse weekly performance and competition activities.
• Any other duty as may be reasonably assigned in the same capacity

Qualifications and Skills:

• Bachelors degree in Marketing, Business Administration, or a related field
• Minimum of 5 years of experience in trade marketing, brand management, or a similar role, preferably within the consumer goods or beverage industry.
• Proven track record of successfully managing trade marketing campaigns and driving brand growth.
• Demonstrated ability to analyze market data and trends, and to implement corrective actions based on insights.
• Proficiency in Microsoft Office Suite and familiarity with CRM.
• Experience in managing budgets and ensuring the effective use of trade marketing funds.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
• Strong organizational skills with the ability to manage multiple projects and priorities effectively.

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Roles & Responsibilities.

• To carry out installation and/or maintenance and service of ELV systems.
• Ensure all works carried out are reported to the supervisor in writing through job cards and company approved communication platforms.
• Ensure security of clients property and tidiness of the premises while attending to the assignment.
• Responsible for attending to assigned tasks within set times.
• Responsible for problem escalation and communication to supervisor as required.
• Respond to and fix systems, application problems and issues as assigned
• To handle technical complaints from the client professionally and escalate when necessary
• To educate and/or train the clients on how to operate installed systems.
• To report any client requirements to the office immediately.
• To carry out any other tasks as may be directed by the Management.

Required Skills & Qualifications

• Diploma or Degree from any recognized institution in a relevant field with a proven experience as technician for the enlisted systems.
• Minimum 2 years experience in a similar role
• A minimum of three years experience in the electronics field.
• Working knowledge of general installation and maintenance processes and methods.
• Working knowledge of tools, common appliances and devices.
• Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
• Good communication skills both written and spoken.
• Self-driven and able to work under minimal or no supervision
• Good knowledge of technology-driven security solutions and willingness to continually acquire new skills.
• A good team player

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Roles & Responsibilities.

• Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.
• Preparing financial reports, such as balance sheets and income statements, invoices, and other documents.
• Working with bookkeeping software. Handling sensitive or confidential information with honesty and integrity.
• Learning how to work as part of the accounting team to compile and analyze data, track information, and support the company.
• Taking on additional tasks or projects to learn more about accounting and office operations.
• Process invoices, verify financial data, and ensure timely payments.
• Assist in managing accounts receivable and payables, including invoicing and follow-up
• Support the finance department with various administrative task

Required Skills & Qualifications

• Must hold a Bachelors degree with Second Class Upper in accounting, finance, or any related field.
• Must have at least CPA section 1 & 2
• Should have strong Communications Skills
• Fluency in English Excellent numerical & analytical ability.
• Must have graduated in 2023 and/ or graduating in 2024

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Key Responsibilities:

Sales Strategy Development and Execution:

• Develop and implement comprehensive sales strategies to achieve and exceed booking targets.
• Identify and target potential high-net-worth clients, travel agencies, and corporate partners.
• Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.

Client Relationship Management:

• Build and maintain strong relationships with clients, offering personalized service and support.
• Address client inquiries and resolve any issues promptly to ensure high levels of customer satisfaction.

Marketing Strategy Contribution:

• Support the development and execution of both digital and traditional marketing campaigns.
• Collaborate with the marketing team to enhance the brand's presence and attract the target audience.

Performance Tracking and Reporting:

• Monitor and report on sales performance, market trends, and client feedback.
• Use data to refine sales strategies and improve overall effectiveness.

Qualifications and Experience:

• Proven track record in sales, with significant experience in the luxury hospitality sector.
• Excellent communication and negotiation skills, with the ability to engage and persuade high-net-worth clients.
• Proficiency in digital marketing tools and platforms, with a good understanding of traditional marketing channels.
• Strong organizational skills, with the ability to manage multiple priorities and work under pressure.
• A results-driven mindset, with a focus on achieving and exceeding sales targets.

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Roles & Responsibilities.

• Carry out end to end installation, testing and commissioning of the access control system and maintenance at various client locations.
• Enroll user on the system and provide training to managers on report generation and level 1 troubleshooting
• Create trust relationships with clients
• Lead, develop and motivate a team of service technicians
• Continuously update, maintain and manage accurate data on projects and preventive maintenance
• Ensure all upgrade requirements are reported to clients and to the supervisor in writing through job cards
• To analyze support reports or jobs for status of calls, part replacements, raise quotations for part replacements and follow up for client approvals
• Prepare daily, weekly and monthly reports for all support calls and maintenance
• Own and manage all After Sales Service KPIs (cost, first time fix, call turnaround time, productivity output and efficiency ratio per employee) to achieve maximum efficiency
• Responsible for attending to clients support meetings
• Coach and support the team to comply with best practices and company standards
• To handle complaints from clients professionally and escalate when necessary
• To ensure clients are properly trained on systems installed
• To work with the technical department as appropriate to ensure proper stocking of high use parts.
• To carry out any other tasks as may be directed by the Management

Required Skills & Qualifications

• Diploma or Degree from any recognized institution in a relevant field with a proven experience as ELV technician
• A minimum of three years experience of working as an ELV technician.
• Working knowledge of multiple security functions and security-driven technology solutions is an added advantage
• Prior experience of working with Suprema access control shall be an added advantage
• Excellent analytical skills and detail oriented
• Effective planning and efficient execution
• Working knowledge of general maintenance processes and methods.
• Enthusiastic and committed with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
• Excellent communication skills both written and spoken.
• Self-driven and able to work under minimal or no supervision
• Proficient in managing and leading teams
• Computer expertise especially in MS Word, MS Excel and PowerPoint

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Key Responsibilities:

• Manage and execute overall marketing activities as per the Global Brands plans set by the Business Development Manager.
• Work with the relevant marketing agencies on the execution of marketing activities.
• Prepare and implement marketing campaign strategies with the Business Development Manager.
• Managing and motivating a team of sales executives to deliver departmental objectives within the marketing department.
• Liaise with Business Development Manager for current and future marketing activities.
• Provide continuous support to clients for all sales functions.
• Analysis of commercial targets with marketing activities regularly.
• Keep up appropriate POSM stocks, and production of local POSM.
• Allocation of promotional merchandise to customers regularly.
• Regular trade visits at both On-trade and Off-trade venues.

Qualifications and Skills:

• University graduate with a recognized degree in the business / marketing related field.
• At least 3 years commercial or marketing experience in the business of beverages or FMCG.
• Experience from alcohol selling companies an added advantage.
• Experience dealing with the on-trade universe.
• Work with Managers and Directors of various Hotels /restaurants, Bars & Clubs.
• Work with the Sales team efficiently.
• Team player.
• Should be aware of competition activities, wine & spirits culture/ night life and well versed with Alcohol laws in Kenya.