Openings at United Nations High Commissioner for Refugees (UNHCR)

Duties

• Develop and implement a strategic plan for Private Sector Partnership in the market, reflecting the country advocacy strategies and global PSP strategies.
• Contribute to the development of the annual country Private Partnerships and Philanthropy income, including its income targets and other goals, as well as in their implementation, and report in a timely manner according to agreed annual budgets and plans.
• Manage and/or oversee the PSP budget in the AOR, supervise PSP (UNHCR regular and affiliated) staff in order to ensure National Growth Fund (NGF) projects operate within approved budget.
• Effectively lead the PSP team within the AOR to substantially increase the funds raised in the market
• Enforce the Organization¿s global private sector fundraising strategy in the AOR.
• Oversee the development of an individual giving acquisition program which could include Face to Face, Direct Mail, print ad, Digital or DRTV in addition to other methods determined to be appropriate.  
• Oversee donor development, supporter experience and donor care programs to increase donor retention and improve life-time value of donors 
• Advise on PSP investments (NGF) on the different fundraising channels, bringing maximum return on investment to the Organization at minimum risk.
• Develop and/or oversee cordial relations with relevant corporate donors and media partners when it is related for fundraising in order to seek their increased financial and other types of support for UNHCR. 
• Oversee the development and maintenance of a donor database, in which financial supporter's private information and donation history are saved.
• Oversee the development, maintenance, updating and enhancement of all the fundraising communication messages and materials for print and internet-based online outlets in order to maximize the loyalty of the donors for UNHCR. 
• Ensure the submission of regular reports to the relevant internal recipients inside UNHCR (country, regional and HQ level). 
• Ensure the compliance with the relevant domestic law related to fundraising practice, fundraising licencing and data protection.
• Manage PSP activities and staff within the AOR to ensure efficient fundraising operations meeting expected income growth targets.
• If delegated by the supervisor, give approval to national and/or regional PSP implementation of activities within agreed budgets, staffing plans and annual plans.
• Approve UNHCR corporate brand and its delivery for public engagement within the AOR and following PSP global guidelines.
• Coordinate and work closely with Representative(s) and Communications team to integrate plans as it relates to events, public engagement initiatives, campaigns, communications and outreach.
• Ensure coordination with programme, livelihoods, durable solutions and other key UNHCR staff in the AOR as applicable, to identify programme areas for PSP to support, collaborate to structure donor proposals and secure donations from PPH partners
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

• Business; Marketing; Social Sciences; or other relevant field.

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Duties

• Proactively lead and/or participate in inter-agency fora to ensure that UNHCR¿s Mandate and programmes are given due attention and reflected in linkage at the country level, bureaux and at the policy levels of humanitarian and development coordination systems.  
• Formulate UNHCR inter-agency positions and ensure senior management endorsement for internal and external consumption and provide briefing notes, talking points and issue papers for relevant discussions in-house with partners, including UN agencies and NGOs, donors, and in inter-agency fora.
• Promote UNHCR's policies and linkages within multilateral processes, including humanitarian and development processes as elaborated by the humanitarian working groups, the Inter -Agency Standing Committee, and the United Nations Sustainable Development Group (UNSDG), as well as in regional intergovernmental fora (IGAD, ASEAN, ECOWAS, etc) . 
• Contribute or lead  the effective establishment and maintenance of coordination mechanisms and tools, in line with the refugee coordination model and globally-agreed arrangements applicable in various situations (refugee-only; mixed refugee-IDPs; refugee and migrant movements), ensuring timely and effective needs assessment, appropriate planning, prioritization, implementation, reporting and evaluation, including through the development of joint appeals, regional refugee response plans, regional refugee and migrant response plans, refugee and resilience plans, comprehensive responses.
• Ensure UNHCR participates in line with current policy in interagency appeals for IDPs to allow access to pooled funds.
• Lead cross-functional preparation of issues and follow-up within UNHCR in the relevant substantive units and services.
• Maintain frequent formal and informal contacts with his/her counterparts in other organisations.
• Responsible for furthering understanding within UNHCR on interagency issues and priorities and advising staff on policy developments and reform initiatives within the humanitarian sphere, as well as the broader UN and development processes. This includes updating key staff on the developments within the Inter-Agency  frameworks, UN reforms, Global Compact, as well as promoting and stimulating UNHCR's implementation of key reforms within the humanitarian and development architecture.
• Ensure internal institutional coherence and coordination of actions pursued for a strong refugee coordination system under government leadership where possible, with accompanying planning instruments in the delivery of refugee responses.
• Where there is lack of clarity as to UNHCR¿s positions and priorities, identify where there are gaps or a lack of clarity and stimulate a process whereby policy will be clearly mapped out and agreed at the highest levels in the organisation.
• Maintain close contact with DER/PCS on emerging issues. 
• Perform other related duties as required.

For positions in country operations only: 

• Establish and coordinate country-specific coordination mechanisms for situations led by UNHCR. Where applicable, coordinate the development of country-specific refugee response plans (or refugee and migration response plan and refugee and resilience plan) and comprehensive responses.
• Advise senior management on engagement in country inter-agency processes, including inter-alia, Humanitarian Response Plans, UNDAF and humanitarian-development nexus initiatives; represent and facilitate UNHCR¿s contribution to these processes.
• Ensure that the High Commissioner¿s accountability towards refugees is reaffirmed in inter agency processes, including under the refugee coordination model and try to harness inter agency support for the coordination mechanisms established.
• Facilitate UNHCR¿s catalytic role in the context of the Global Compact on Refugees
• Liaise with other UN agencies and other inter government agencies and fora  to find areas of cooperation, joint initiatives and where applicable negotiate joint agreements or work programmes to further  protection and assistance for persons of concern
• Participate, chair and/or coordinate the work of Multi--sector group (MSG), including determining collective priorities, managing the MSG work plans and supervising secretariat functions.
• Ensure that UNHCR provides constructive and coherent inputs on the humanitarian policy and coordination issues addressed by the IASC and other fora in regions and country operations. This should be in collaboration with main partner agencies (OCHA, WFP, UNICEF, the ICRC and NGOs). 
• Participate in field support and advise missions as appropriate.
• Provide support to colleagues on humanitarian coordination issues
• Alert the regional Bureau, multi-country office and/or RRC office on issues related to coordination arrangements interface with development and humanitarian systems.

For positions in the Regional Bureaux, Multi-Country offices or RRC offices only:

• Promote within relevant country operations coordinated approaches to decision making frameworks, especially in regards to humanitarian inter agency processes, but also with a focus on development processes as they impact on UNHCR in the field.
• Operationalize UNHCR¿s inter-agency policies and maintain an inclusive inter-agency regional approach.
• Advise UNHCR¿s senior management on engagement in regional inter-agency processes, including regional Economic Commissions and regional UNSDG as well as regional fora (IGAD,ECOWAS, ASEAN, etc).
• Establish regional coordination mechanisms and/or consultation fora for situations led by UNHCR. This should include, inter alia: support to RRC (if appointed); information-management; reporting.
• Ensure timely preparedness across the region / multi-countries.
• Liaise with other UN agencies and other inter government agencies and fora  at the regional level to find areas of cooperation, joint initiatives and where applicable negotiate joint agreements or work programmes to further  protection and assistance for persons of concern.
• Where applicable, coordinate the compilation of a regional refugee response plan (in some situations, this could be a regional refugee and migrant response plan or a refugee and resilience plan), as well as its monitoring and the tracking of financial contributions.
• Ensure efficient and timely circulation of information to stakeholders, including through the production of regular and up-to-date information, key messages and regional situational analysis.
• Ensure effective coordination mechanisms are in place in country operations in line with globally-agreed arrangements and the refugee coordination model and provide support as required, including through field missions, to safeguard harmonized position and communication between national and regional coordination mechanisms UNHCR leads or is actively engaged in. 
• Advise field operations on how to facilitate UNHCR¿s catalytic and convener¿s role in the context of the Global Compact on Refugees.
• Advise field operations on how to engage in UNDAF processes.
• Organize regional-level capacity building, as required.
• Support the organization of annual regional NGO consultations and facilitate events as required.
• Alert the HQ (DER and DESS) on issues related to coordination arrangements interface with development and humanitarian systems.

For positions in the Partnership and Coordination Service only:

• Liaise with other UN agencies and other inter government agencies and fora  to find areas of cooperation, joint initiatives and where applicable negotiate joint agreements, letters and MOUs to further refugee protection and assistance as well as agreements for other persons of concern. 
• Promote within UNHCR's Bureaux and Functional Divisions coordinated approaches to decision making frameworks, especially in regards to humanitarian inter agency processes, but also with a focus on development processes as they impact on UNHCR in the field.
• Advise Regional Bureaux, multi-country offices, RRC offices and country operations on inter-agency and coordination matters, including issues related to the humanitarian-development nexus.
• Carry out field support missions, as required.
• Represent UNHCR with the Inter-Agency Standing Committee: ensure UNHCR¿s engagement in IASC structures is strategic and coherent and that UNHCR is represented adequately in the relevant subsidiary bodies, support the Head of Service in representing UNHCR in the Operational Policy and Advocacy Group.  
• Compile inputs and draft reports or comments for key inter-agency processes, amongst others the Secretary General¿s report for ECOSOC on humanitarian coordination and UNHCR¿s self-report on commitments made at the World Humanitarian Summit.
• Assist with UNHCR¿s participation in the ECOSOC Humanitarian Segment, in cooperation with UNHCR New York.
• Draft input and coordinate the input of others into annual reports in the area of partnership and coordination, such as the Global Appeal and Report and into Standing Committee documents.
• Support the organization of Annual NGO Consultations.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

• Law, Political Science,  Economics,   International Relations, 
• Business Administration,  Social Science or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

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Duties
Needs Identification, Strategy and Advocacy

• Support timely assessment, monitoring, reporting of child protection issues including through multi-sectoral and protection specific assessments and monitoring including the meaningful participation of children, adolescents and youth and lead the analysis of child protection related findings.
• Monitor the implementation of UNHCR's Child Protection strategy within the overall Protection and Solutions strategy.
• Ensure compliance with UNHCR's child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment.
• In collaboration with partners, assess the capacity of national child protection system and services, work towards the inclusion of children of concern into national child protection laws, policies and services and build the capacity of the national child protection system to provide quality support to children of concern. 
• Oversee child protection data and evidence collection, analysis and dissemination within UNHCR and partners.
• Support the participation of children, adolescents and youth of concern to inform protection and assistance programming, support their engagement in protection solutions and ensure that UNHCR meets its commitments to accountability to children, adolescents and youth of concern.
• Ensure that existing protection monitoring mechanisms adequately capture protection risks facing children, adolescents and youth.
• Support evidence-based advocacy with UNHCR senior management, authorities and other actors on child protection.

Programme planning and implementation

• Design and monitor the implementation of UNHCR's child protection programme, including multi-sectoral activities to address the protection needs of children of concern.
• Establish/enhance and oversee Best Interests Procedures for children at risk including referral systems, follow-up and monitoring in line with UNHCR Best Interests Procedures Guidelines.
• Establish/update Standard Operating Procedures (SOPs) for child protection services in collaboration with partners.
• Ensure UNHCR and partners' child protection information management systems are functioning in accordance with UNHCR's Policy and procedure as well as interagency data sharing protocols and standards.
• Strengthen community-based child protection programmes and approaches in collaboration with communities and community-based protection colleagues.
• In collaboration with UNHCR colleagues, ensure that UNHCR procedures, including registration, refugee status determination, solutions and accountability mechanisms are child-friendly and are in line with AGD approach.
• Provide technical support to UNHCR colleagues to effectively mainstream child protection in UNHCR's overall response.
• Monitor and refine child protection programs implemented by UNHCR and partners.
• Support the integration of child protection in the operation's planning, reporting, communication and fund raising. 
• Provide functional guidance to UNHCR and partner staff involved in child protection activities.
• Advise UNHCR programme and senior management to ensure that the necessary human and financial resources are allocated to protect children of concern.

Partnership and coordination

• Establish and/or strengthen partnerships for Child Protection with community-based, local, national, and international organizations, with a focus on ensuring continuity and sustainability.
• Establish, strengthen and where appropriate lead Child Protection coordination mechanisms, within the broader protection working group/cluster and in consultation with the Senior Protection Officer or Head of Office.
• Represent UNHCR's position and priorities in relation to child protection in inter-agency fora.
• Contribute to interagency monitoring and reporting on child protection issues and programmes.

Innovation, knowledge management and capacity building

• In collaboration with partners, assess learning needs on child protection for UNHCR teams, partners and government counterparts.
• Develop and implement child protection capacity development plan and activities for UNHCR staff and partners, supports relevant interagency capacity building and integrates child protection within broader UNHCR capacity building plans and initiatives.
• Provide child protection technical guidance to UNHCR and partner staff in protection, education, health and other relevant sectors.
• Introduce innovative approaches, document and disseminate lessons learnt and good practices in child protection and apply relevant knowledge on effective child protection programming to the operation/region.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education 

• International Law, Human Rights,  International Development,   International Relations,Anthropology, Social Work,   
• Political Science ,Social Science or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

Relevant Job Experience
Essential

• At least 4 years of progressively responsible experience in the field of protection of children, broader protection or social work involving children and youth, with knowledge of issues relating to child protection, education, gender, humanitarian and development issues, and GBV prevention and response.
• Applied experience in child protection prevention and response.
• Demonstrated knowledge of and implementation of multi-sectorial child protection prevention and response programming.
• Knowledge of protection in forced displacement settings, knowledge and demonstrated use of UNHCR and Interagency child protection tools and guidance.
• Strong experience in interacting with and building partnerships and synergies with UN agencies, NGOs and civil society organizations. Skills and experience in interviewing and working with children and families and supervising staff on case management of at risk children.

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Duties

• Design, implement and monitor a registration/enrolment, identity management and digital identity strategies for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that registration standards are met and appropriate methodologies and technologies are implemented. 
• Provide technical support to staff on planned registration, identity management and digital identity activities. 
• Respond to field requests for technical support and capacity building in emergency and ongoing displacement situations, including development of registration, identity management and digital identity strategies, logistical planning, budgeting and resource management.
• Develop and disseminate operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Data Service in Headquarters. 
• Design appropriate procedures and systems for assurance of quality registration data, and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud.
• Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required. 
• Assist the country team to establish and strengthen internal capacity and/or that of government counterparts to manage registration and maintain population data. 
• Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration, identity management and digital identity activities in the region/ country.
• Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs¿ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services 
• Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.
• Support the operationalization and negotiation with government and UN partners related to interoperability of external systems with UNHCR refugee registration and identity management systems. 
• In close coordination and collaboration with relevant entities at the country, regional and headquarters level promote the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry. This can include promoting the inclusion of POCs in national development programs related to strengthening Civil Registration and Vital Statistics systems, national population register or digital identification systems. 
• Support the collection of reliable data and the availability of effective analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation. 
• Monitor, document and report on registration activities at the regional/ country level, and report on the impact of support interventions to the management of operations. 

For positions in country operations only:

• Promote the prioritisation of registration, identity management and digital identity in operations across the country during the Annual Programme Review and emergency response.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P3 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree