Vacancies at AAR Hospital

Job Purpose: Responsible for ensuring smooth flow of patient journey from admission to discharge.

Duties and Responsibilities:

• Liaise with both Local and International Insurance Companies to issue letters of guarantee for their clients.
• Liaise with companies who have direct accounts with the Hospital.
• Admitting, discharging and transferring both cash paying and credit patients.
• Ensuring all admissions are done correctly by properly coding to the relevant company.
• Make arrangements for transfer of patients with financial problems.
• Monitoring of inpatient bills and advising insurance/other corporates when limits are reached.
• Ensure all patients files are kept safely
• Ensure that doctors bills are attached to the relevant patients files
• Produce admissions and discharges report.
• Ensure claim forms and preauthorization letters have been attached to the relevant files in the wards.
• Follow up on doctors and patients to ensure they have filled and signed the claim forms and preauthorization forms.
• Ensure doctors and patients have all the relevant NHIF forms and that they have filled and signed them properly.

 Qualifications:

Education

• Professional qualifications such as CPA II, ACCA II
• Certificate in Front Office /Customer Care Management/Client Relations/Public Relations
• Computer literate.

Job Experience

• Minimum 2-year work experience in service industry.

Key Competencies – Skills/ Knowledge/ Aptitude

• Excellent Communication skills
• Timely and accurate customer service.
• Self-motivated and ability to work under pressure.
• Produce quality work, with accuracy and efficiency.

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Job Purpose: The overall purpose of this job is to manage the Medical Records department by ensuring timely availability of records, registration, editing, filing, coding/indexing, statistics, and disposal whilst maintaining confidentiality of patient health information records.

Duties and Responsibilities

• Medical Records Management- Supervise, coordinate and participate in activities relating to patient registration, and the sorting, filing, retrieval and/or distribution of medical records and information ensuring adherence to general principles, and established procedures and priorities. Serialization of the entire hospital documents and maintaining an updated and accurate log.
• Ensure timely returns as per MOH requirements to support compliance. Supervise, coordinate and participate in the maintenance of various files, logs and records and ensuring accuracy and completeness of information.
• Reporting- Prepare statistical reports from existing records as required. Maintain interface with personnel outside of the department to resolve problems concerning the disposition of patient medical records and services provided by the department.
• Policy, processes & procedure formulation- Development and implementation of policies and procedures of the Medical Records department in accordance with the policies of the hospital and prevailing legislation. Develop and implement a proper document management system (both electronic and paper) including archiving, movement, security and control in accordance with policies and procedures.
• Record Keeping- Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archived
• Ensure implementation of the DPA Act 2019 and management of information as required by safe care standards.

Qualifications

Education

• Bachelor’s in health records and information management
• Postgraduate training in Health Systems Management or IT is an added advantage.

Experience

• Minimum of 7 years’ relevant experience from a busy medical records department with 4 of these in a managerial/ leadership capacity.

Key Competencies – Skills/ Knowledge/ Aptitude

• Innovative
• Dynamic
• Problem Solving Skills
• Critical Thinking Skills
• Data Analytics Skills
• Organizational Skills