Vacancies at Absa Bank Limited

Job Description

Who are we looking for?

You’ve graduated within the last 2 years, or you are expected to graduate on or before 31st December 2025 and your professional life is about to begin. You want to work in a dynamic environment that will give you exposure to a network of professionals who will help guide and enable your career progression. You want to be part of a structured development program that will connect you to graduates from across the continent giving you the skills to be self-empowered and cross-culturally competent.

What is required of you?

• You must have graduated with a bachelor’s degree in the following fields within the last two years & with a 2nd class upper and above; IT, Computer Science, Actuarial Science, Finance, Law, Economics and Statistics, Business-related courses. You can still qualify for consideration if you are set to graduate on or before 31st December 2025.
• Relevant certifications in these fields will be a significant advantage.
• You must have had a mean grade of A- and above in your KCSE or equivalent
• You must have attained a grade of B+ and above in English and Mathematics
• Please attach copies of your degree and KCSE results slip
• You must be below 26 years of age
• You are required to complete the Absa ReadytoWork program using the link below: https://readytowork.absa.africa/

The opportunity will provide you with:

• Development in leadership and self-management skills.
• Development in customer/client centricity and related behavioral skills.
• Development in technical job-related skills.
• Access to a Pan-Africa network of connected, professional and highly innovative thinkers.
• Exposure to our local and global market
• Firsthand coaching from people managers, business leaders and peer coaching from the previous cohorts to guide you and enable your career progression throughout the program
• Involvement in Action Learning Projects that address real business challenges

Desired competencies and extracurricular experiences

• Initiative and drive beyond academia
• Commercial/business sense
• Complex problem solving and ideation
• Critical thinking and analysis
• Technology savvy
• Proactivity and self-motivation

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Job Summary

Responsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning service, supported by a dedicated Account Executive. Clients are recruited from the existing Bank customer base and externally with the aim of developing significant sales, and high levels of client satisfaction through a mutually beneficial relationship.
The client relationship is managed on a highly proactive and ongoing basis over an extended period. Whilst part of a team, the jobholder operates on a mobile basis, meeting clients at times and locations convenient to the client

Job Description

Key accountabilities/Deliverables/Outcomes

Relationship Management and Cross-Selling: Time split 85%

• Be the first point of contact for customers in the portfolio
• Drive any required communication to customers in the portfolio
• Proactively target and recruit clients, through referrals from existing customer portfolios
• Proactively engage customers in existing portfolios to onboard close family members as part of the family banking strategy
• Ensure new customers meet CLM Involved measures upon handover from the Premier Acquisition team. Involved tracking will commence from Day 31 to Day 90 and will ensure continued account funding, digital usage and product holding
• Complete a detailed Customer Discussion Document for new customers upon hand-over from the Premier Acquisition team
• Ensure the customer portfolio meets CLM Engaged measures – account funding, digital usage, and product holding
• Drive increased assets balance sheet per customer, liabilities balance sheet per customer and revenue per customer through continued customer engagements
• Monitor and ensure funding of Zero Balance Accounts, Low Funded Accounts, Inactive Accounts, and Overdrawn Accounts in your portfolio as part of ensuring funding growth.
• Ensure ongoing reviews of the Customer Discussion Document for each customer in the portfolio and drive satisfaction through proactive identification of identified clients’ ongoing financial needs and cross-sale of required solutions.
• Actively drive cross-sale targets for the portfolio across product lines – Assets, Liabilities, FX, etc.
• Proactive engagement of required business specialists to support the fulfillment of customer needs
• Manage the client portfolio, making proactive contact on a regular basis and meeting clients at their convenience, and maintain an updated calendar/diary to track customer meetings
• Ensure customers in the portfolio are contacted/engaged as per the laid down Premier Customer Engagement procedures

Business Management: Time split 15%

• Ensure the targeted level of business results (i.e. income, balance sheet, costs, client satisfaction, and client recruitment) for the jobholder’s own portfolio are maintained
• Review portfolio on a regular basis recommending clients
• Adhere to standards, legal and regulatory, in accordance with the Absa Premier guidelines and Head Office instructions

Risk and Controls

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

Role/person specification

Qualification

• Bachelor’s degree from a recognized university

Experience

• Circa 2 years of team leader experience
• Record of achievement in a sales and service environment
• Experience in handling customer complaints
• Previous experience in handling operational risk issues
• Previous roles could include;
• Personal banker team leader
• Prestige team leader

Knowledge and Skills

• In-depth knowledge of the full range of Absa Africa retail product set and services and an overview of corporate and small business services
• In-depth understanding of technical support systems e.g. Flex, BOC, IBOC
• Detailed understanding of the retail network business processes and operating procedures.
• Thorough knowledge of operating instructions and audit requirements.
• Good understanding of Absa Africa's risk policy
• Awareness of Absa Africa's retail strategy, operating structures, and interfaces
• Knowledge of Absa Africa people's policy and procedures
• Understanding of the local competitor market.
• Team leader experience

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Job Summary

To participate in the profitability of the Bank through new business acquisition against agreed financial targets, provision of exemplary Relationship Management to existing Custodial clients while ensuring compliance with regulatory requirements as well as continuous research and implementation of custodial best practices, both local and global.
The role holder delivers first class service, service standards and builds relationships and rapport with custody clients. The role holder is also responsible for building trusted and valued partnerships with custody clients at the daily transactional and operational level

Job Description

Key Accountabilities

Financial – 40%

• Grow Custodial customer base, fund value, revenues in line with agreed budgets.
• Improve profitability by expanding on existing relations as well as identifying opportunities for incremental revenue.
• Drive effective sales origination, pipeline management, call reporting and conversion.
• Develop appropriate sales materials, prepare sales proposals and participate in advertised tenders.
• Drive cross sell initiatives to increase share of wallet through liability drives and product promotions. Draw-up account plans for key clients.
• Ensure that applied fees and charges levied are competitive while ensuring profitability.
• Ensure that income due from portfolio is paid promptly following end of each billing period
• Conduct market assessments and gather intelligence on pricing structures, competitiveness, new

Internal business processes – 15%

• Ensure compliance with Regulatory bodies by adhering to set regulations and also with internal operational and audit requirements.
• Continuously re-assessing the operational risks inherited in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices.
• Ensure SLAs, signing mandates and other safeguard measures are put in place with each new relationship.
• Ensure reports are sent out to regulatory bodies as well as other related parties in a timely manner.
• Ensuring that income and other entitlements due from clients are received within reasonable time.
• Keep abreast of clients’ reconciliations, holdings and overall position.
• Manage the operational contact between client and the operational areas b
• ensuring a full understanding of the client’s needs and expectations across the organization and providing clarity for the actions required to service the client.

Customer – 40%

• Manage client on-boarding by liaising with operational teams and other relevant stake holders.
• Responsible for client retention through proactive management and engagement with internal stakeholders to improve service standards.
• Ensure that all relevant documentation required for Custodial accounts is executed.
• Build client confidence through solid delivery of expected services such as quick response time in effecting instructions and handling queries, proper record-keeping, timely reporting on asset holding as well providing other value-added services.
• Ensure the interests of clients are safeguarded through measures such as execution of Service Level Agreements, periodic reconciliation with counter parties as well as whistle blowing.
• Act as an advisory to Clients and their representatives regarding regulatory changes or happenings within the industry that affect them.
• Manage client reviews and due diligence questionnaires and visits for existing clients; ensure regular formal performance reviews are conducted with clients according to strategic priorities and client needs.
• Document, coordinate and oversee resolution of problems or issues affecting the quality-of-service delivery and the overall client experience.

Growth – 5%

• Take charge of own growth and development needs through seeking on the Job training and enrolling in relevant in-house and external courses.

Stakeholders

Internal

• Head, Custody Services
• Custody Operations
• Legal
• Dealers & Treasury Back Office
• Corporate & Investment Banking Team
• Retail Banking
• Finance
• Human Resources
• Risk & Compliance
• ASL

External

• Clients
• Regulators/Other Service Providers
  • Retirement Benefits Authority (RBA)
  • Capital Markets Authority (CMA)
  • Central Bank of Kenya (CBK)
  • Central Depository & Settlements Corporation (CDSC)
  • Nairobi Securities Exchange (NSE)
  • Association of Retirement Benefits Schemes
  • Offshore Investment Managers
  • Custodians Association (Kenya)
  • Fund Managers
  • Pension Fund’s Administrators
  • Stockbrokers
  • Investment Bankers
  • Global Sub-Custodians
  • External Auditors

Academic

A bachelor’s degree in any Business-related field.

Professional: Chartered Institute of Securities and Investments qualifications (CISI), Investment Administration Qualification (IAQ), Regulation & Compliance Course, Bonds and Fixed Income Markets Course. Associates of the Chartered Institute of Bankers (ACIB) qualifications will be an added advantage.

Desired work experience:

• Minimum 5-8 years’ experience in banking particularly securities services (custody, Fund Administration), including at least 5 years in a similar role.
• Prior management experience a plus.

Competencies

• Financial analysis Skills: Ability to analyze and interpret financial statements.
• Analytical business and investment appraisal Skills: Keen to detail and able to conceptualize financial investment proposals and provide viable solutions.
• Technology Skills: Computer literate with proficiency in Banking and Custody applications.
• Industry knowledge: Candid knowledge of the Retirement benefits industry, financial sector and investment avenues.
• Tender preparation: Highly experienced in responding to RFPs through detailed tender preparation

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Job Summary

The Information Systems Risk & Control Lead role exists to proactively manage and strengthen the bank’s technology risk posture within the First Line of Defence (FLOD). The role ensures that information systems are secure, resilient, and compliant with internal policies and regulatory requirements. It supports the bank’s strategic objectives by identifying and mitigating risks across digital platforms, enhancing cybersecurity oversight, and ensuring the integrity and availability of critical systems and data. This position plays a key role in enabling operational continuity, regulatory compliance, and stakeholder confidence in the bank’s technology environment.
The role holder will be responsible for the following:

• Leading and executing risk-based reviews of core banking systems, applications, and infrastructure to identify control gaps and recommend remediation measures.
• Overseeing cybersecurity governance, including monitoring emerging threats, managing privileged access, and supporting the implementation of security frameworks and awareness programs.
• Ensuring data integrity and system reliability by conducting control testing, reviewing system development standards, and assessing infrastructure and backup processes.
• Supporting business continuity through evaluation and testing of disaster recovery plans and resilience strategies across critical systems.
• Leveraging audit tools, data analytics, and artificial intelligence to enhance audit coverage, identify emerging risks, and perform targeted investigations.
• Collaborating with Risk, Audit, Compliance, and IT teams to report findings, align on control expectations, and support remediation planning.
• Acting as a key FLOD control partner, ensuring that technology risks are identified, assessed, and managed within business operations.

Job Description

Key Accountabilities

Information Systems Risk Reviews & Control Testing - 30%

• Plan and perform risk-based reviews of information systems across the bank.
• Conduct general and application control reviews for both simple and complex systems, including core banking platforms and supporting applications.
• Test the adequacy and effectiveness of system control measures, ensuring alignment with internal standards and regulatory expectations.
• Review system logs, recertification processes, and system maintenance activities to ensure compliance and detect anomalies.

Cybersecurity/Technology Oversight & Access Governance - 25% 

• Act as the cybersecurity/Technology champion, advising on emerging threats and vulnerabilities.
• Ensuring access to electronically stored information is secure and risks are appropriately managed.
• Review and monitor segregation of duties, privileged access management, and identity governance across systems.
• Support the implementation of cybersecurity frameworks, policies, and awareness programs.

Data Integrity & System Assurance - 20%

• Carry out data integrity checks within core banking systems and other critical applications to ensure accuracy and reliability of financial and operational data.
• Review system development standards, operating procedures, programming controls, and network/infrastructure controls.
• Assess backup and disaster recovery processes to ensure business continuity and resilience.

Analytics, Audit Tools & Investigations - 15%

• Make maximum use of Computer-Assisted Audit Tools (CAATs) and Artificial Intelligence to enhance audit coverage and efficiency.
• Use data mining and trend analysis to identify emerging risks and control weaknesses.
• Perform special audits and investigations as requested, including forensic reviews and targeted assessments.

Reporting & Stakeholder Engagement -10%

• Provide insights and findings to senior management, governance forums, and relevant committees.
• Collaborate with Risk, Audit, Compliance, and IT teams to align on control expectations and remediation plans.
• Support the development of dashboards and reporting tools to track control effectiveness and risk trends.

Education and experience required

• Bachelor’s degree in information technology, Computer Science, Information Systems, or related field.
• Professional certifications such as CISA, CRISC, CISSP, CISM, GRCP or equivalent.
• Postgraduate qualifications such as an MBA or master’s in risk management, Information Security, Information Systems, or any related field are considered an added advantage

Experience required

• Minimum 7–12 years of experience in Technology, IT audit, cybersecurity, or technology risk management.
• At least 3-5 years of experience specifically in a risk-based role, such as IT audit, risk & controls, or compliance is required.
• Experience in managing and mentoring staff, leading global/virtual teams, or holding senior leadership roles
• Proven experience in leading risk reviews across complex banking systems.
• Hands-on experience with audit tools, data analytics, and cybersecurity frameworks.
• Experience in regulatory compliance and working with financial sector regulators.

Knowledge & Skills

• Deep understanding of banking systems, IT controls, and cybersecurity principles.
• Knowledge of regulatory requirements (e.g., CBK guidelines, GDPR, NIST, ISO 27001).
• Proficiency in data analytics tools, relevant risk management software/tools and audit software.
• Strong analytical, investigative, and problem-solving skills.
• Excellent reporting and presentation skills.

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Job Summary

To lead the strategic oversight and execution of risk assessment and control governance across Absa Bank Kenya. This role ensures robust risk identification, consistent control evaluation, and effective remediation aligned with regulatory expectations, audit standards, and strategic objectives. The role is central to embedding a strong control culture and driving operational resilience

The job holder is a key member of the first line of defence in the Controls Team in ABKE. The role holder will support the Head of Controls to enhance risk management and controls within the first line of defence in order to support the strategic plans of the business and meet and sustain requirements of the ERMF.

• Implementation of Operation Risk Policies / ERMF.
• Ensuring that all Significant Control and Material Issues are managed effectively and efficiently across the business.
• Ensure Root causes are effectively identified, and lessons learnt are embedded.
• Provide, where appropriate, independent evaluations of the business’ risk profile to the senior management, local board, and regulators.
• Coordination of Controls reports and meetings.
• Coordinate Management Control Approach (MCA) and Control Environment (CE) review and reporting for Absa Bank Kenya
• Coordination of the Specialist Risk Type Road to Satisfactory plans for Absa Bank Kenya

Job Description

Key accountabilities/Deliverables/Outcomes

Risk Assessment & Governance Execution-30%

• Oversee the implementation and continuous improvement of RCSA (Risk & Control Self-Assessment), CPA (Control Performance Assurance), MCA (Management Control Approach), and CE (Control Environment) frameworks.
• Lead operational risk assessments across business units, ensuring consistency and quality in execution.
• Coordinate and track country-level “Road to Satisfactory” plans for Specialist Risk Types (SRTs).

Governance & Reporting: 25%

• Drive effective tracking, monitoring, and closure of control issues and audit findings from Combined Assurance Reviews.
• Lead root cause analysis and embed lessons learned into business processes.
• Coordinate controls reporting and governance forums, including monthly controls forums.
• Maintain control dashboards, MI repositories, and Open Pages database for MCA/CE/RCSA/CPA/Risk Events.
• Review and challenge risk identification and prioritization to ensure risks are well understood and quantified.
• Promote synergies across control mechanisms and identify opportunities to improve the control environment.
• Train business teams on risk and control management practices..

Relationship Management: 25%

• Promote a culture of risk awareness and control ownership across the business.
• Provide expert advice and guidance to business units on control and governance matters.
• Build and maintain strong relationships with key stakeholders, including Compliance, Audit, and Enterprise Functions.
• Educate teams on risk indicators and control expectations to enhance performance.
• Develop and execute influencing strategies tailored to various stakeholder groups.

People Management: 5%

• Ensure effective working relationships within the team and share experience and knowledge with team members.
• Champion a culture where open and constructive feedback is encouraged throughout the team

Cross-Functional Coordination

• Facilitate alignment between CIB, CBB, Enterprise Functions on MCA/CE reporting
• Working with Operational Risk lead the refresh of CPA/RCSA across all functions to ensure alignment with current risk and control framework.
• Support new product assessments, market trend analysis, and change initiatives from a control perspective

Control Accountability: 15%

• Own and ensure the control programme for the Unit is robust and maintained across all operations in the department.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role
• Support   Head of Controls in driving a positive risk and control culture in the department.

Role/person specification

Qualification

• Bachelor’s degree in (Commerce or equivalent qualification)

Experience

• 8 years (Technical/Managerial) experience

Knowledge and Skills

• Business Skills: Including Deliver Solutions and Decision Making
• Management & Leadership: Including People Development
• Personal & Interpersonal Skills: Including Communication & Influence and Collaboration
• Proven experience and application of risk management policies and detailed knowledge of current risk policies and regulatory change impacting the financial sector
• Auditing/Assurance/Risk/Rigour and investigative skills under a risk-based methodology
• Understanding of key risks faced by banks and core control environment
• Knowledge of the Bank’s governance requirements

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Job Summary

The Cybersecurity Review Analyst role exists to ensure the bank maintains a strong cybersecurity posture by leading and coordinating control reviews, assurance activities, and risk assessments across its technology landscape. This role ensures compliance with internal policies and regulatory requirements, identifies control gaps, and provides actionable insights to enhance cyber governance, risk management, and issue remediation. Operating within the First Line of Defence (FLOD), the analyst supports the robustness of cyber risk governance in alignment with the Enterprise Risk Management Framework and contributes to the bank’s combined assurance approach. The role involves conducting independent assurance engagements, supporting internal audit and regulatory reviews, and promoting continuous improvement across Cyber and Technology functions.

The role holder will undertake assurance engagements with limited supervision, reporting directly to the Information Systems Risk& Control Lead and engage senior stakeholders to strengthen the control environment through workshops, reviews, and strategic input.

The role holder will be responsible for the following:

• Planning and executing end-to-end cybersecurity risk and control reviews across the bank’s technology landscape.
• Conducting risk assessments and issue validations to support internal audit and regulatory engagements.
• Supporting cybersecurity governance, including monitoring emerging threats, managing privileged access, recertification campaigns and supporting the implementation of security frameworks and awareness programs.
• Identifying and reporting control gaps and providing recommendations for remediation and improvement.
• Supporting ad-hoc assurance tasks and contributing to the bank’s combined assurance efforts.
• Tracking, monitoring, and ensuring timely remediation of significant control and material issues.
• Facilitating workshops and stakeholder engagements to promote control awareness and cyber risk governance.
• Providing assurance on the effectiveness of the cybersecurity control environment using FLOD methodology.
• Collaborating with Cyber and Technology teams to drive continuous improvement in control practices.
• Reporting findings and insights to senior management and relevant governance forums.

Job Description

Key Accountabilities

Cybersecurity Control Reviews & Assurance - 30%

• Lead end-to-end reviews of cybersecurity controls across infrastructure, applications, and cloud environments.
• Evaluate effectiveness of technical and procedural controls against frameworks
• Develop and maintain testing methodologies and review schedules.
• Provide assurance reporting to senior stakeholders.
• Review audit logs to identify anomalies and validate control effectiveness.
• Support activities of IT control owners to ensure compliance with internal policies, procedures, and external regulations.
• Identify thematic control issues within Cyber and recommend suitable solutions.

Cyber Risk Assessment & Advisory - 20%

• Conduct cyber risk assessments for new systems, major changes, and third-party integrations.
• Advise project teams and business units on cyber risk mitigation strategies.
• Collaborate with Enterprise Risk and IT to embed cyber risk considerations into business processes.
• Undertake ad-hoc engagements, due diligence work, and demand initiatives as may be required.

Vulnerability & Threat Management Oversight - 15%

• Review vulnerability scan results and threat intelligence reports.
• Track remediation of critical vulnerabilities and systemic issues. •
• Review and monitor privileged access management, recertification campaigns and identity governance across systems
• Escalate unresolved risks and provide input into risk acceptance decisions.
• Provide assurance regarding the remediation of issues in Cyber and Technology.

Regulatory & Audit Support - 10%

• Coordinate responses to internal and external audits, regulatory inspections, and compliance reviews.
• Facilitate and support internal IT security audits, pre-audit validations, and stakeholder engagements.
• Ensure audit findings are effectively managed, and remediation plans are executed and tracked for closure.
• Track and conduct pre-issue validations on AIA and regulatory observations for the business.

Reporting & Metrics - 5%

• Develop dashboards and reports on cyber control effectiveness, risk posture, and review outcomes.
• Present findings to governance forums and risk committees.
• Track key performance indicators (KPIs) and key risk indicators (KRIs).
• Ensure effective tracking, monitoring, and closure of issue findings arising from ad-hoc reviews.

Stakeholder Engagement & Collaboration - 10%

• Liaise with IT, Risk, Compliance, and Business Units to drive cyber control improvements.
• Participate in cross-functional working groups and incident response simulations.
• Support awareness and training initiatives for control owners.
• Attend and enhance business control meetings to ensure significant control and material issues are managed effectively and efficiently across the cyber support business.
• Undertake control awareness sessions on control management for identified officials across Cyber.

Continuous Improvement & Innovation - 5%

• Identify opportunities to automate or enhance review processes using tools and analytics.
• Stay abreast of emerging threats, technologies, and regulatory developments.
• Contribute to the evolution of the cyber assurance framework.
• Identify operational issues and implement modifications and/or upgrades to increase cyber resilience.

Team Participation (Self- Development) - 5%

• Contribute fully to the team effort
• Facilitate coaching / training of team members in areas of specialist knowledge, or allocated areas of common interest
• Share knowledge, information, ideas and assist in the training of less experienced colleagues.
• Consistently equip oneself with relevant knowledge to the role.

 Education and experience required

• Bachelor’s degree in a Technology Business-related field or any other relevant discipline.
• Formal qualification or studying for: Cybersecurity, CEH, Digital Forensics, ITIL or any other related.

 Experience required

• 1–2 years of experience in IT/ICT, Governance and Controls, or Risk Management.
• Strong understanding of cyber risk, control frameworks, and regulatory expectations in banking.
• Excellent analytical, communication, and stakeholder management skills.

Knowledge & Skills

• Understanding of cybersecurity control frameworks.
• Understanding of key risks faced by banks and core control of environment
• Familiarity with IT governance/ banks governance requirements and risk management
• Ability to interpret audit logs and security reports.
• Controls Testing & Monitoring

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Job Summary

To drive consistency, depth, and quality in control design, execution, and testing across Absa Bank Kenya. The role ensures that controls are robust, standardized, and audit-ready, reducing operational risk and strengthening the bank’s control environment. The role holder leads Control Assurance engagements, supports combined assurance efforts, and partners with business units to embed a strong control culture.
The role holder will be responsible for the following:

Control Assurance Reviews

• Deliver a comprehensive Control Assurance review program aligned to business needs and FLOD methodology.
• Conduct planned and ad-hoc reviews across all business functions with professionalism and rigor.
• Produce high-quality documentation and review reports, ensuring timely delivery and alignment with FLOD standards.
• Assess compliance with internal policies and external regulations, escalating issues as needed.
• Track, monitor, and ensure closure of findings from CT engagements.
• Maintain accurate databases and ensure proper archiving of review materials.

Combined Assurance & Audit Support

• Track and validate remediation of Internal Audit (AIA), regulatory, and external audit observations.
• Provide assurance on control issue closure and support partner functions during audits.
• Contribute to the combined assurance approach by ensuring alignment across assurance providers.

Other Control Assurance Engagements

• Ensure all Significant Control and Material Issues are effectively managed across the business.
• Identify root causes and embed lessons learned.
• Provide independent evaluations of business risk profiles to senior management, local board, and regulators.
• Support business control forums and enhance control awareness across the organization.

Job Description

Key Accountabilities

Control Assurance Testing- 60%

• Analyse evidence and information to identify risks and controls, conduct effective testing, and draw objective conclusions.
• Identify root causes and agree SMART actions with management that are sustainable and address the root issue.
• Produce high-quality documentation aligned with FLOD methodology, including soft working papers.
• Deliver error-free review reports for senior review.
• Communicate FLOD methodology and keep leadership informed of engagement progress.
• Complete reviews as per the assurance plan and issue reports within agreed timelines.
• Identify thematic control issues and recommend solutions.
• Undertake ad-hoc engagements, due diligence, and demand initiatives.

Business Support & Partnerships - 20%

• Support business units in identifying and resolving control issues and emerging risks.
• Facilitate understanding of processes and procedures to strengthen control ownership.
• Conduct awareness sessions and share insights to enhance control maturity.
• Assist in root cause analysis and development of actionable recommendations

Combined Assurance & Audit Support - 10%

• Track and validate remediation of Internal Audit (AIA), regulatory, and external audit observations.
• Provide assurance on control issue closure and support partner functions during audits.
• Contribute to the combined assurance approach by ensuring alignment across assurance providers.

Team Participation & Self-Development - 10%

• Actively contributes to team initiatives and knowledge sharing.
• Coach and train team members in areas of expertise.
• Continuously develop personal capability and stay updated on control and assurance practices.

People & Capability Development

• Build and lead a team of Control Rigor Managers.
• Champion a culture of accountability and continuous improvement.
• Drive training and capability-building initiatives across the business.

Education and experience required

• B-degree in Auditing / Accounting (NQF level no.)
• Formal qualification or studying for ACIB, CPA, CIA, CISA, CCSA and or business or risk related degree / qualification.

Preferred experience

• 8-10 years (Technical/Managerial) experience i.e., Auditing/Rigor/Assurance/Risk management experience and / or working at a management level in the financial services sector with a proven track record / Audit experience within a banking environment
• Report writing and presentation experience.
• Exposure to consultation and facilitation.
• MA software tools and techniques
• Stakeholder management and negotiation experience

Knowledge and skills

• Auditing/Assurance/Risk/Rigor and investigative skills under a risk-based methodology
• Understanding of key risks faced by banks and core control environment
• Knowledge of the Bank’s governance requirements
• Computer literate (Strong MS office skills – excel, word and PowerPoint)
• Controls Testing & Monitoring
• Stakeholder management and negotiation experience

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Job Summary

To lead the design and execution of data-driven control analytics that enhance control effectiveness, risk identification, and decision-making across Absa Bank Kenya. The role enables proactive risk management by leveraging advanced analytics, dashboards, and trend analysis to identify emerging risks and improve the control environment.

• Embed proactive analytics into the execution and monitoring of operational risk policies and ERMF requirements.
• Work with business and CDO to offer Control analytics leads and track actions accordingly
• Steer trend analysis to identify emerging risks through requests from CDO data analysis.
• Develop and maintain control dashboards from analysis platforms.
• Ensure that all Significant Control and Material Issues are identified, tracked, and resolved efficiently using analytical approaches.
• Give insights to CDO to enable data-enabled root cause analysis to uncover systemic issues

Job Description

Key accountabilities/Deliverables/Outcomes

Control Analytics Strategy – 30%

• Develop and implement a Control analytics strategy for control monitoring and risk identification.
• Build and maintain advanced dashboards and analytics platforms to provide real-time insights into control performance.
• Use predictive analytics and request CDO for Data trend analysis to identify emerging risks and vulnerabilities.

Risk & Control Insights – 30%

• Provide Control Analytics driven insights to governance forums, senior management, and business units.
• Monitor Key Risk Indicators (KRIs) and control metrics, ensuring alignment with audit and regulatory requirements.
• Conduct thematic reviews and deep dives using analytics to uncover systemic issues.

MI & Reporting – 20%

• Produce monthly and quarterly analytics reports for governance committees.
• Get involved in challenging control reporting dashboards
• Ensure data integrity and accuracy in all control-related reports.
• Support the embedding of analytics into Operational Risk Standards.

Stakeholder Engagement – 10%

• Partner with business units, Compliance, and Audit to align analytics outputs with strategic priorities.
• Influence decision-making through clear, actionable insights.

People & Capability Development – 10%

• Build and lead a high-performing analytics team.
• Champion innovation and continuous improvement in data analytics practices.
• Drive training initiatives to enhance data literacy across the Controls function.

Key Deliverables

• Control dashboards and analytics platforms.
• Monthly governance analytics packs.
• Predictive risk models and trend analysis reports.
• Insights for audit readiness and thematic reviews.

Preferred Qualification

• Bachelor’s degree in (Commerce or equivalent qualification)

Preferred Experience      

• (8) years (Technical/Managerial) experience

Knowledge and Skills     

• Business Skills: Including Deliver Solutions and Decision Making
• Management & Leadership: Including People Development
• Personal & Interpersonal Skills: Including Communication & Influence and Collaboration
• Proven experience and application of risk management policies and detailed knowledge of current risk policies and regulatory changes impacting the financial sector
• Auditing/Assurance/Risk/Rigour and investigative skills under a risk-based methodology
• Understanding of key risks faced by banks and core control of environment
• Knowledge of the Bank’s governance requirements