Vacancies at Accor

Job Description

Kitchen Technician

As a technician, you will be responsible for maintaining the hotels’ facilities and equipment to ensure a safe and functional environment for our guests and Heartists.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Maintenance Supervisor, responsibilities and essential job functions include but are not limited to the following: 

• Ensure proper co-ordination and implementation of all tasks that involve the Kitchen Equipment and related services.
• Inspect and service electric controls, circuits and panels periodically
• Maintain inventory of supplies and materials and only order replacements when necessary.
• Ensure smooth running of the Kitchen Equipment and related services.
• Ensure that preventive maintenance schedules for all Kitchen equipment and related services are followed
• Ensure goods ordered are high good quality materials and inspect them during delivery.
• Drive implementation of energy and cost cutting measures
• Be versed in hotel products and services for visitors staying in the hotel for general information.
• Attend scheduled meetings and training geared towards enhancing efficiency at work and enhancement of self-development.
• To take practical steps to protect self, team members and guests from accidents.
• Be able to raise the internal alarms correctly and demonstrate basic fire fighting techniques.
• Know what steps to follow in case of an evacuation/fire alarm or other emergencies
• Ensure to proper use ‘’Out of order’’ cards and warning signals on equipment when necessary. .
• Regularly participate in training courses in Fire Fighting, Health and Safety at work and handling hazardous substances.
• Handle complaints promptly and professionally, demonstrating genuine care and concern and notifying the immediate supervisor or the Cluster Chief Engineer
• Comply with all systems and procedures as laid down.
• Comply with all Brand Standards, Standard Operating Procedures and  Company policies
• Other duties as assigned

Qualifications

Your experience and skills include:

• Diploma in Electrical & Electronic or its equivalent
• Must be able to work on Kitchen Equipments and related services
• Basic computer literacy a must.
• Must be conversant with Factories and Other Places of Employment Act
• Must have a general working knowledge of Kitchen Equipments, Electrical maintenance practices and procedures for the repair and installation of lighting fixtures and intallations.
• Skill in the use of both electrical, Mechaniacl and Plumbing hand tools.
• Basic English language communication and mathematical skills in order to fully comprehend job assignments, and perform accurate simple arithmetic functions.
• Good communication and interpersonal skills.
• A team player adaptable to a multicultural and multiracial working environment.
• Ability to remain courteous at all times by smiling, acknowledging, and greeting guests while in guest contact areas.

Additional Information

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Job Description

Food and Beverage Manager
Inspiring and engaging. As a Food & Beverage Manager, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Manage all operational requirements of the Food & Beverage Department
• Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
• Share the desire to deliver Accor values and HEARTIST philosophy.
• Steer and promote all the F&B points of sale.
• Ensure that all information is duly passed on to the applicable departments.
• Organize and supervise the preparation of points of sale according to activity forecasts and product information.
• Ensure the brand's reference standards are properly applied.
• Ensure that the team has been trained for All Safe protocols.
• Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
• Responsible for creating, coordinating and implementing the training of staff throughout the department.

Qualifications

Your experience and skills include:

• At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
• A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance