Vacancies at Accor

Job Description

• Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
• Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
• Ensure compliance with health and safety regulations and hotel policies.
• Assist in recruiting, training, and supervising food and beverage staff.
• Schedule staff shifts and manage labour costs effectively.
• Conduct regular performance evaluations and provide feedback to staff members.
• Address guest concerns and complaints promptly and professionally.
• Monitor guest feedback and implement improvements to enhance guest satisfaction.
• Foster a customer-focused environment and encourage staff to exceed guest expectations.
• Assist in preparing and managing the departmental budget.
• Monitor revenue and expenses, identifying opportunities to increase profitability.
• Implement cost control measures to optimize operational efficiency.
• Assist in developing and updating menus in collaboration with the culinary team.
• Ensure compliance with food safety standards and regulations.
• Monitor food quality and presentation to maintain brand standards.
• Coordinate and oversee events, banquets, and special functions.
• Work closely with the sales and catering teams to ensure successful event execution.
• Ensure timely communication and coordination with all departments involved in event planning.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 3-5 years of experience in food and beverage management, preferably in a luxury hotel setting.
• Previous experience in banqueting as a manager or supervisor. 
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office, Opera Systems and other food & beverage management software is required.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

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Job Description

• Creating and presents the dishes in line with cooking instructions and the supervisor's instructions. 
• Adapts work to fluctuations in guest numbers, special events and particular guests. 
• Helping receive deliveries and tidies food items according to storage guidelines 
• Is responsible for the high standard of the dishes prepared  
• Follows the cooking instructions and preparation processes to the letter 
• Avoids wasting food items 
• Helping with inventories 
• Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations 
• Respecting the instructions and safety guidelines for the equipment used 
• Applying the hotel's security regulations (in case of fire etc) 
• Respecting the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)  

Qualifications

• Vocational diploma in food & beverage studies and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivations 
• 2-3 years  experience in a similar role in a hotel set-up
• Computer literate (Windows environment)