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Role Summary
The Accounts Receivable Accountant will be responsible for overseeing the Medical Centre’s revenue management, debt collection, and receivables reconciliation, while supporting broader accounting operations. The role focuses on ensuring accurate billing, timely collections, proper revenue posting, debt recovery follow-up, and maintaining strong internal controls within the Accounts Receivable function.The position requires strong analytical skills, hands-on receivables management experience, and a solid understanding of healthcare operations.
Key Responsibilities
Accounts Receivable & Revenue Cycle Management
- Oversee billing of outpatient services and ensure accurate collection of payments for services rendered.
- Issue interim invoices to inpatients, track services rendered, and prepare final invoices upon discharge/completion of treatment.
- Ensure timely posting of revenue into the accounting system.
- Reconcile daily collections, banking, and revenue records.
- Monitor and maintain accurate patient and corporate debtor accounts.
- Analyze and resolve unapplied credits for both individual and corporate customers.
- Apply credits to appropriate invoices and ensure proper accounting treatment of prior period balances.
- Prepare and maintain aged receivables schedules.
- Conduct regular follow-ups on outstanding debts through calls, emails, letters, and visits where necessary.
- Prepare regular debt status reports for management review.
- Facilitate approval and documentation of bad debt write-offs, ensuring proper audit trail and supporting documentation.
Debt Collection & Recovery
- Actively manage debt recovery processes and ensure funds received are promptly updated in the accounting system.
- Maintain detailed documentation of all collection efforts prior to write-offs.
- Work closely with management to implement strategies that reduce outstanding receivables and improve cash flow.
General Accounting & Financial Reporting Support
- Maintain accurate and up-to-date financial records.
- Support monthly, quarterly, and annual financial reporting.
- Reconcile bank statements and supplier accounts.
- Assist in accounts payable processing and posting in the accounting software.
- Support inventory accounting for pharmacy products, laboratory services, and medical supplies.
- Assist in payroll processing and statutory deductions (PAYE, NHIF, NSSF) as required.
- Ensure compliance with Kenyan tax laws and financial reporting standards.
- Support internal and external audit processes.
Internal Controls & Process Improvement
- Implement and maintain internal controls over billing, collections, and revenue posting.
- Identify process gaps in the receivables cycle and recommend improvements.
- Contribute to cost control and financial sustainability initiatives.
Team & Stakeholder Collaboration
- Work closely with front office, billing teams, clinicians, and pharmacy staff to ensure accurate capture of billable services.
- Coordinate with management, auditors, and regulatory bodies when required.
- Provide guidance to junior finance or administrative staff where applicable.
- Perform any other accounting-related duties as assigned.
Requirements
Qualifications & Experience
- Bachelor’s degree in Accounting, Finance, or a related field from a reputable university.
- Minimum CPA IV; CPA(K) preferred.
- 5–7 years of progressive accounting experience, with strong exposure to Accounts Receivable and debt management.
- Proven experience in healthcare accounting, preferably within a medical center offering lab and pharmacy services.
- Strong working knowledge of:
- Accounts Receivable and Revenue Cycle Management
- Debt collection and recovery processes
- Kenyan tax laws and statutory compliance
- Bank reconciliations and financial reporting
- Proficiency in MS Excel and accounting software such as QuickBooks or equivalent systems.
Key Competencies
- High level of integrity and professional ethics.
- Strong analytical and reconciliation skills.
- Detail-oriented with excellent organizational ability.
- Strong follow-up and negotiation skills in debt recovery.
- Excellent interpersonal and communication skills.
- Ability to work independently with minimal supervision.
- Ability to multitask and manage priorities under pressure.
- Leadership and coordination skills.
- Commitment to continuous professional
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Job Description
The Sales Operations Associate – Beverages & Snacks will provide critical back-office and administrative support to the sales team, ensuring efficient order processing, accurate reporting, and smooth coordination between sales, distributors, logistics, and finance. The role is essential in driving sales efficiency, data accuracy, and operational excellence within a fast-moving FMCG environment.
Key Responsibilities
- Provide back-office and administrative support to the Beverages & Snacks sales team
- Process, validate, and manage sales orders accurately and within agreed timelines
- Coordinate closely with sales representatives, distributors, logistics, and finance teams to ensure seamless order fulfillment
- Maintain and update customer master data, pricing structures, and promotional schemes in the system
- Prepare and analyze daily, weekly, and monthly sales performance reports
- Track promotions, discounts, and in-market execution to support sales effectiveness
- Handle distributor and customer queries, ensuring timely follow-up and resolution of pending issues
- Support sales planning, forecasting, and reconciliation activities
- Ensure compliance with internal controls, pricing policies, and approval processed
Requirements
- Diploma or Bachelor’s Degree in Business Administration, Sales & Marketing, Commerce, or a related field
- 2–4 years of experience in sales operations, sales administration, or a similar role, preferably within FMCG
- Strong working knowledge of MS Excel (reporting, analysis, pivot tables)
- Experience working with ERP systems (SAP knowledge is an added advantage)
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