Vacancies at CIC Insurance

PURPOSE:

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

• Generating new business from the Banking sector as per the set targets;
• Servicing existing client Banks;
• Training new and existing clients on various CIC products;
• Attend to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the client;
• Attend and participate in the various key activities in the department;
• Providing timely and accurate quotations within the stipulated turnaround times;
• Gathering market intelligence to ensure updated product offering
• Participate in the preparation of annual revenue budget;
• Follow up to ensure renewals are at the acceptable rate;
• Liaising with service providers to ensure timely customer service;
• Promoting CIC Group brand.

 PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree in Commerce or in a related field

Professional Qualifications

• Certification in either of the following; ACII, AIIK or COP

Experience

• Up to two (2) years’ relevant experience

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good negotiation skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors

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PURPOSE:

Responsible for effectively handling claims and settling them within stipulated timelines.

PRIMARY RESPONSIBILITIES:

• Register and analyse intimated claims and advise client on supporting claims documents;
• Appoint service providers where applicable;
• Analyse adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
• Process fully documented claims and referring any suspicious claims to the supervisor;
• Initiate third party recoveries (written demand letters);
• Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
• Process all service providers invoices and payment within the set standards;
• Issue discharge vouchers for all fully documented claims;
• Attend to customer queries and complaints promptly and professionally;
• Follow up on claims payments

Academic and Professional Requirements

Education 

•  Bachelor’s Degree in a relevant field, Computer literate in MS Office and other office applications 
• Part qualification in relevant professional field -Diploma in Insurance, ACCI/AIIK will be an added advantage.

Experience Required: 

• Relevant experience    1

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PURPOSE:

To assess and prudently underwrite General Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.

PRIMARY RESPONSIBILITIES:

• Asses business risk proposal (Accept/Reject Risk) on the basis of existing underwriting guidelines);
• To process schedules and issue policy document and endorsement;
• To ensure proper and accurate debiting and crediting and ensure proper reinsurance policy in place;
• Doing quotes for clients;
• Ensure Timely renewal notification/follow up
• General business underwriting for all classes of business
• Preparation of monthly reports
• Service to all customers within a reasonable time

Academic and Professional Requirements

Education 

• Bachelor’s Degree in Business or in a related field 
• Computer literate in MS Office and other office applications 
• Progress towards CII or IIK    D

Experience Required: 

• Relevant experience    1