Vacancies at CIC Insurance

About the Role

Reporting to the Head of Investments Operations, the role involves managing proper trade settlement with custodian custodians, settlement of corporate actions across portfolios as well as daily reconciliations of unit trust purchase transactions, cash and assets

Key Responsibilities

• Ensuring trades, allocations and settlements are executed accurately on custodian statements.
• Review all daily entries to verify the correctness of the captured data and advise on required actions.
• Update NSE prices and exchange rates in our core Fund management system.
• Identify and follow up on un matched transactions and make follow ups with the custodian and inform fund administrators (retail transactions) as well as the dealers
• Reconcile daily m-pesa purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;
• Reconcile daily bank purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;
• Prepare and record monthly reconciliation reports of all the unit trust purchases
• Tracking and processing of Corporate Actions
• Monthly portfolio holdings reconciliation of funds
• Portfolio performance computation
• Agent commission population and reconciliation
• Preparation of payments of Custody and Trustee fee invoices and keep records for finance payments of VAT withheld
• Resolve queries/complaints on interest, commission, valuation, tax
• Assist in process improvements and System tests for new updates.
• Creating products-Creating and onboarding new clients upon successful tenders and RFPs in the fund management system
• Files the monthly portfolio valuation reports from CICAM and Custody.

Who We’re Looking For

Qualifications

• Bachelors Degree in Business Related Studies
• CPA, CIFA ,CISI
• Minimum of 3-years relevant experience.
• Candidates with experience in fund management and banking sector are highly preferred

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About the Role

The role is accountable for the day to day execution of creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis. The role will deliver operational effectiveness ensuring TAT on client account creation. The role sits in CIC Asset Management.

Key Responsibilities

• Timely and accurate execution of account opening requests.
• Verification of know your customer supporting documents.
• Converting and generating of account opening from web registration portal
• Manage and respond to emails from new business and static folder
• Receive and manage calls from customers.
• Review documents on death claims and lien request.
• Generate reports on daily account creations.
• Receive and ensure banking of cheques
• Carrying out due diligence on the documents received to change static information on bio data.
• Receive and serve customers
• Review KYC on new applications and death claims and advise clients accordingly
• Forward all sales leads queries are acted on appropriated and forwarded to sales Team leaders
• Manage queries emanating from campaigns
• Maintain the SLA and TATs for customer service

Who We’re Looking For

Qualifications

• Bachelors Degree in Business Related Studies
• Minimum of 1-year relevant experience.