Vacancies at Fairmont Hotels & Resorts

Reporting to the Director of Sales, you will lead the Corporate and Government segment of our business. Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows.
• Support goals, objectives, and philosophies of Fairmont Hotels and Resorts
• Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
• Conducts site inspections with prospective and existing clients.
• Develops and implements new sales strategies, tactics and action plans for account base.
• Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
• Maintain active membership in industry related organizations and associations pertaining to the specific market.
• Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
• Attend Sales Meetings, office events, and hotel-sponsored functions.
• Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
• Responsible to submit weekly sales report to the Director of Sales.
• Maintain and update current account information in Opera and hard files.
• Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
• Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
• Assist with any other duties as requested by supervisors and management.

Your experience and skills include:

• Bachelors degree and/or Hotel Management degree preferred
• Minimum of 5 years experience in 5 star hotel sales. Additional experience in the hospitality industry an asset. 
• Good understanding of luxury market
• Possess or attain affiliation with leading industry Association within three years of hire/taking position
• Ability to travel on regular basis and work flexible hours and days.
• Knowledge of Opera, Microsoft Word, Microsoft Outlook.

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As a Waiter, you will work with your team to create unforgettable experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

• Welcomes the guests and ensures they are attended to i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal

Your experience and skills include:

• Excellent reading, writing and oral proficiency in English
• Computer knowledge (Microsoft Excel, Word, PowerPoint) 
• Eagerness to learn and share knowledge with the Team
• A positive, energetic and motivated personality and professional attitude
• Must be well-presented and professionally groomed at all times
• A hardworking attitude who is ready to complete all duties, responsibilities and additional tasks set by the Outlet Leader with positivity
• Strong interpersonal and communication skills
• Must always have a friendly attitude, develop strong working relationships with all colleagues and Leaders, demonstrating respect and understanding
• Use professional verbal language and body language at all times
• Hospitality Studies is preferable
• Strong reading, writing and oral proficiency in the English language
• A second foreign language is a plus

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You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

What you will be doing:

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage

Your experience and skills include:

• Previous experience as a Waiter in a 4/5 * restaurant
• Certificate/Diploma in Food & Beverage Operations or related
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well uder pressure in a fast paced environment
• Ability to work cohesively and collaborativnely as part of a team