Vacancies at Fairmont Hotels & Resorts

Job Description

• Patrol on the club grounds
• Ensure the properties of guests and colleagues are safe
• provide effective communication through radio calls and phones
• Escorting guests to their various destinations
• Provide warm and sincere welcome to our guests

Qualifications

• One year in a similar position and in hospitality industry
• O level or college qualification

go to method of application »

Job Description

• Attention to guest details
• Constantly follow the service essentials
• provide effective information to guests on site and on phone
• Exceed guests satisfaction at all time
• Seamless check-in and check out
• Enrollment of guests in our Accor ALL program
• Upsell activities

Qualifications

• College degree/diploma from hospitality Industry
• Verbal/written communication
• Proficiency in Opera and computer packages
• Ability to work under minimum supervision
• Excellent interpersonal skills, efficient time management and organizational skills

go to method of application »

Job Description

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues  
• Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards  
• Actively share ideas, opinions and suggestions in daily shift briefings  
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage  
• Ensure storeroom requisitions are accurate  
• Have full knowledge of all menu items, daily features and promotions  
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment  
• Follow kitchen policies, procedures and service standards  
• Follow all safety and sanitation policies when handling food and beverage  
• Other duties as assigned 

Qualifications

• Previous experience in the Culinary field required  
• Journeyman’s papers or international equivalent an asset  
• Diploma Certification in a Culinary discipline an asset  
• Strong interpersonal and problem solving abilities  
• Highly responsible & reliable  
• Ability to work well under pressure in a fast paced environment  
• Ability to work cohesively as part of a team  
• Ability to focus attention on guest needs, remaining calm and courteous at all times 

  Additional Information

• Previous experience in the Culinary field required 
• Journeyman’s papers or international equivalent an asset 
• Diploma Certification in a Culinary discipline an asset 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast paced environment 
• Ability to work cohesively as part of a team 

go to method of application »

Job Description

• Sets up and tears down service stations
• Taking table orders for all food and beverage from the guests and serve in a professional and positive manner
• Fosters a welcoming culture
• Knowledgeable on menus - Food and beverage - speaks passionately and informatively about the offerings
• Aware of all business within hotels on daily basis and to guide guests accordingly
• Anticipate guest needs
• Ensure smooth running of tables allocate

Qualifications

• Minimum two years in F & B Preferably at a luxury property
• An operational knowledge and proficiency i point of sale system an asset
• Strong guest service orientation
• Excellent written/verbal communication interpersonal skills
• Able to balance a variety of conflicting priorities while providing guest service

go to method of application »

Job Description

• General cleanliness of the staff village
• Ensure all washrooms are cleaned on hourly basis
• Clean all bathrooms on daily basis
• All house verandahs are cleaned
• Replenish all required amenities in good time
• Report and record all repairs to the engineering for action in a timely manner

Qualifications

Your experience and skills include:

• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team
• Two years experience a similar position an added advantage

go to method of application »

Job Description

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Take wake up calls for guests correctly and professionally
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times