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    • Vacancies at Ideon Limited

    Posted: Nov 5, 2026
    Expires: Not specified
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  • Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

    At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries. Our services include: COLLECTIONS...

    View All Jobs at Ideon Limited


     

    Branch Managers

    REQUIREMENTS

    • Bachelor's degree in Business, Finance, Commerce or a related field.
    • At least 5 years' experience in a financial services role, with proven leadership experience.
    • Strong knowledge of banking products and customer service.
    • Excellent communication, interpersonal and analytical skills.

    KEY RESPONSIBILITIES

    • Manage branch operations to achieve set targets. Lead and develop the branch team.
    • Drive customer acquisition, retention and satisfaction.
    • Ensure compliance with regulatory and company policies.
    • Monitor performance and implement strategies for growth.

    go to method of application »

    Front Office Administrator

    REQUIREMENTS

    • Diploma or Bachelor's degree in Business Administration, Customer Service, Marketing, Communication or a related field.
    • Experience in front-office administration, customer service, telesales, sales or student recruitment is an added advantage.
    • Excellent verbal and written communication skills.
    • Strong telephone etiquette, interpersonal and persuasion skills.
    • Proficiency in Microsoft Office, Google Workspace and CRM systems.
    • Strong organisational and record-keeping skills.
    • Ability to work with targets, follow up leads and meet deadlines.
    • Professionalism, confidentiality and ability to work independently.

    RESPONSIBILITIES

    • Attend to prospective students, parents, visitors and customer inquiries.
    • Handle telephone calls, WhatsApp messages and email inquiriesprofessionally.
    • Capture and maintain accurate customer records in the company system.
    • Make daily follow-up calls to prospective students and convert leads into enrolments.
    • Guide prospects through consultations, onboarding, payments and document submission.
    • Coordinate appointments and consultations with relevant departments.
    • Prepare and submit daily activity and performance reports.
    • Maintain a professional and welcoming front-office environment.
    • Support outreach activities and student recruitment initiatives.

    go to method of application »

    Relationship Officers - Kiriani - 3 Posts

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Nyahururu

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Nkubu

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Kibwezi - 2 Posts

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Embu

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Wote

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Mpetoni

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Changanwe

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Malindi - 2 Posts

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Kilifi

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    go to method of application »

    Relationship Officers - Kwale

    REQUIREMENTS

    • Minimum diploma or bachelor's degree in a business.
    • At least 2 years' work experience as a Loan Officer, Collection Officer or Relationship Officer.
    • Good communication and customer service skills. Good negotiation skills.

    RESPONSIBILITIES

    • Client attraction and retention.
    • Meet loan disbursement and collection targets.
    • Delivery of quality customer service to our esteemed clients.

    Method of Application

    SEND YOUR CV TO:
    recruitment@ideon.co.ke

    Build your CV for free. Download in different templates.

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Average Salary at Ideon Limited
KSh 116K from 1 employee
Mysalaryscale.com

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