Vacancies at Janta Kenya

Role summary

We are looking for a reliable, detail-oriented person to oversee daily store operations, inventory, and our Shopify store. This role is hands-on and front-facing — you will serve customers while also owning stock accuracy and online operations.

Key responsibilities

• Manage inventory across stores and online (stock in, stock out, transfers)
• Ensure Shopify is always accurate:
• Product uploads & edits
• Pricing, variants, tags, collections
• Inventory syncing
• Process online orders and coordinate fulfilment
• Prepare stock for pop-ups, school visits, and events
• Support smooth day-to-day store operations
• Serve customers during peak hours and assist on the shop floor

You’ll be successful if you:

• Are organized and detail-driven
• Are comfortable using a computer (Excel/Google Sheets, Shopify is a plus)
• Can balance shop-floor work with backend tasks
• Take ownership and solve problems calmly

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Role summary

We are looking for a warm, trustworthy person to support customer service, admin, and basic finance tasks. This role is the first point of contact for many customers and plays a key role in keeping the business organized and professional.

Key responsibilities

• Serve walk-in customers and manage front-desk experience
• Handle WhatsApp, Instagram DM, and customer inquiries
• Manage exchanges, refunds, and complaints (based on policy)
• Track daily expenses and support basic financial records
• Assist with payroll preparation and supplier payment follow-ups
• Maintain admin records, schedules, and filing
• Support smooth day-to-day store operations

You’ll be successful if you:

• Are friendly, calm, and customer-focused
• Are organized and good with records
• Can handle money responsibly
• Enjoy working with people and keeping things tidy

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Role summary

We are looking for a confident, people-friendly individual to grow our brand visibility, community, and partnerships. You’ll work closely with our content creator, manage collaborations, help with ads, and represent the brand both in-store and outside.

Key responsibilities

• Plan weekly and monthly content direction (working with the content creator)
• Manage influencer outreach, collaborations, and partnerships
• Coordinate school visits, proposals, and follow-ups
• Plan and support in-store events, pop-ups, and activations
• Run Meta & google ads
• Engage with customers in-store and gather feedback
• Report what content, campaigns, and offers are working

You’ll be successful if you:

• Are confident speaking to parents, schools, and partners
• Understand social media beyond just posting
• Are organized, proactive, and follow through
• Enjoy being in-store and on the ground, not just online