Vacancies at KCB Bank Kenya

Key Responsibilities 

• Achieve profitability targets through revenue maximization and prudent cost management. 
• Grow and monitor the branch’s liability and asset portfolios to achieve business targets; 
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling; 
• Overall management of the branch through efficient utilization of resources. 
• Delivery of excellent customer service through maintenance of high service standards. 
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach and develop a high performing team.

The Person 

For the above position, the successful applicant should have the following: - 

• A University Degree from a recognized institution. 
• Minimum of 8 years’ experience in General Banking; 6 years as a Branch Manager in a Bank set up.
• Experience in Sales, Personal/Business/or Retail Banking. 
• Experience Credit Analysis and administration. 
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration. 
• Demonstrated consistent high performance in role(s) held in the last three years 
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge. 
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations 
• A good understanding of risk, credit policies and procedures. 
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills

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Key Responsibilities 

• Achieve profitability targets through revenue maximisation and prudent cost management.
• Grow and monitor branch’s liability and asset portfolios to achieve business targets. 
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
• Overall management of the branch through efficient utilization of resources. 
• Delivery of excellent customer service through maintenance of high service standards.
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach, and develop a high performing team.
• Champion digital migration in the branch.

The Person 

For the above position, the successful applicant should have the following: - 

• A University Degree from a recognized institution. 
• Minimum of 8 years’ experience in General Banking; 6 years as a Branch Manager in a Bank set up.
• Experience in Sales, Personal/Business/or Retail Banking. 
• Experience Credit Analysis and administration. 
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration. 
• Demonstrated consistent high performance in role(s) held in the last three years 
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge. 
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations 
• A good understanding of risk, credit policies and procedures. 
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills.

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Key Responsibilities

• To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 
• Determine and enforce end user hardware specifications and configuration standards
• Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
• Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment
• Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
• Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
• Participate in Business Continuity Processes as per bank set guidelines and standards

The Person

For the above position, the successful applicant should have the following: 

• Bachelor's degree in IT or related sciences. 
• Professional qualification/certification in project management is an added advantage
• Professional qualification/certification in MCSE, CompTIA A+. 
• 2 years’ work experience in the same or related role, with at least: -
• 2 years’ experience/Knowledge of end user hardware and related peripherals. 
• 1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)
• 2 years’ experience or knowledge in Operating systems (windows, Unix)
• 1-year experience in Network Services and protocols
• 1-year experience in Internetworking Technology. 
• 1-year experience in Active Directory Domain Services
• 1-year experience in Messaging and Collaboration is desired. 
• 1-year experience in Database management systems is desired. 

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Job Description

• To offer customer satisfaction through operational effectiveness, efficiencies, and customer complaints resolution.
• Facilitate adequate branch resourcing.
• Efficient cash management within the branch and productivity of tellers. 
• Manage and implement branch Business continuity plans.
• Manage branch risk: RCSA, KCSA & KRI’s are up to date; incidents are mitigated/escalated.
• Enterprise-Wide Risk: Adherence to policies, processes, procedures as per documented operating standards (e.g., SOP’s, KYC/AML) to enhance internal controls in order to reduce frauds and forgeries.
• Ensure effective resolution of Audit issues. 
• Motivate, coach, and develop a high performing team.
• Facilitate and coordinate branch asset management.
• Ensure collection of all revenue due to the bank, validation, and submission of reports & returns
• Facilitate and implement new initiatives and projects within the branch.

The Person 

For the above position, the successful applicant should have the following: - 

• University Degree from a recognized institution 
• 3 years’ experience in a Supervisory position in banking operations and cash management.
• Sales or business development experience will be an added advantage. 
• Excellent communication and negotiation Skills. 
• Strong leadership skills. 
• Good interpersonal skills.
• Excellent planning, organizing, problem solving and analytical skills.
• A good understanding of risk, credit policies and procedures. 
• Proficiency in MS Office Suite.

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Job Description

Reporting to the Sector Head, the position will be responsible for: 

• Implementing the Corporate Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), initiatives and activities aimed at optimizing both customer experience and profitability for the bank and for the businesses. 
• To grow and retain a portfolio of high value Corporate Banking relationships by performing proactive and value adding portfolio management 
• Growing and managing top strategic relationships characterized by complex relationships, value and high returns. 
• Driving business growth demonstrated through Revenues and Profitability for the chosen sector of Corporate Banking. 
• Onboarding new business to ensure growth & sustainability 
• Cross Selling Banking Products and cross-selling of other Bank products in close cooperation with other Corporate Banking Sectors, Retail Banking, Treasury and Digital Financial Services teams) whilst creating and sustaining value-based customer relationships. 

Main Duties & Responsibilities

Strategy implementation 

• Implement sector strategy in line with the overall Sector Strategy. 
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs. 
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders

Sales and business growth

• Execute client deals in line with developed strategic client plans. 
• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners). 
• Ensure strong cross- selling of existing and new products to existing and new clients.
• Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio. 
• Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets. 
• Drives the growth of non-financial performance such as new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio.

Relationship Management

• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. 
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest. 
• Relationship Management of Key Sector Customers and Stakeholders. 
• Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.

Account monitoring 

• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank 
• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities 

Risk Management 

• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements. 
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters. 
• Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment 
• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy. 
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements. 

Academic & Professional Qualification 

• University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
• Professional qualifications (CPA, ACCA, AKIB) 
• Master’s degree in a relevant field from a recognized institution is an added advantage.
• Post graduate and or Banking qualifications will be an added advantage 
• Professional qualification in sales / marketing 

Work Experience & Skills

• Eight (8) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in learning institutions.
• Credit and Financial Analysis 
• Client Portfolio Management 
• Knowledge of Trade and Transaction Banking products 
• Digital Savvy and Computer literacy 
• Entrepreneurial and Commercial thinking 
• Excellent research, analytical, and problem-solving skills. 
• Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills 
• Strong organizational skills 
• Excellent stakeholder management skills 
• Creative approach, with the ability to anticipate challenges and develop innovative solutions. 

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JOB PURPOSE

Reporting to the Senior Manager, Advisory, the role will be responsible for deal execution within the Advisory unit. This role will carry the responsibility for transaction structuring, transaction documentation and financial modelling.

KEY RESPONSIBILITIES: 

• Transaction Structuring: Work with the Senior Manager and Head  of Advisory to execute mandates within debt capital markets, equities markets, Mergers & Acquisitions in Kenya and across the wider East African region.
• Financial Modelling: Lead in financial modelling by applying best practices within financial modelling.
• Transaction Documentation: Develop and lead execution of Information Memorandum, Teaser Reports, Prospectus, Pitch books, valuation reports, Term Sheets amongst other transaction documentation.
• New business: Onboarding new business to ensure growth & sustainability.
• Customer experience: Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Stakeholder management: Develop and maintain productive strategic relationships with key stakeholders and partners.
• Valuation and Due-diligence: Lead the team in valuation and due-diligence assignments.
• Relationship management: Maintaining of clients and investors relationships.
• People Management: Grow a high functioning analysts and Associates teams with deep capacity to execute capital markets, Mergers &Acquisition transactions.
• Compliance: Monitor workflow activities to ensure compliance with regulations, policies, and procedures. Ensure procedures, TATs, SLAs, and audit items are maintained/ closed within deadlines.
• Industry awareness: Maintain a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure maximization and risk mitigation
• Tracking, management, and delivery of business needs on day-to-day basis 
• Mentorship, motivation, coaching and alignment of direct reports 
• Ensure all regulatory requirements are met by ensuring compliance with SLA’s.

The Person

• A holder of a bachelor’s degree from a recognized institution
• Possession of CIFA, CFA, CPA will be an added advantage
• Possession of a master’s degree in finance, Strategic planning or Business will be an added advantage
• 5 or more years’ Experience in investment banking, Corporate Banking, Private Equity and or structured corporate finance
• Minimum of 4 years’ experience in financial modelling
• Minimum of 4 years’ experience in Credit Analysis/Quants
• Minimum of 4 years’ experience Debt /Equity/Structured products transaction structuring and execution
• Minimum of 2 years' experience in Team management/leadership