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  • Posted: Oct 9, 2023
    Deadline: Oct 29, 2023
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    The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Border Control Assistant

    Purpose of the job:

    Providing support for border control operations in line with the stipulated standards and procedures.

    Key Responsibilities

    • Facilitate clearance of cargo at Customs station.
    • Rotation of passenger and cargo manifest
    • Boarding and rummaging of aircrafts and vessels.
    • Supervision of cargo loading and offloading
    • Supporting enforcement activities including marshalling of goods to the scanner, K9 handling, seal management and marine operations.

    Academic qualification

    • Kenya Certificate of Secondary Education (K.C.S.E)/I.G.C.S.E Certificate with a minimum grade of C- (minus) or its equivalent.

    Key Competencies:

    • Organisational awareness and skills
    • Effective interpersonal and communication skills
    • Ability to work effectively in a team environment and have standard of integrity
    • Proficiency in MS office suite of packages

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    Supervisor – Data Warehouse (ICT)

    Purpose of the job:

    Installation, configuration, operation and maintenance of databases. 

    Key Responsibilities of the job:

    • Develop, implement and manage database installations while monitoring performance and capacity.
    • Performs software upgrades and patching.
    • Develops strategy for database backup, testing and recovery
    • Perform database health check and ensure resolution of any issues arising
    • Executes data extraction for reporting as per user requests.
    • Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements
    • Implementation of Performance, Audit and Integrity programmes

     Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university. 

    Professional qualification

    • Certification in any of the following; ITIL, COBIT, Database administration, Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
    • Project Management, Data Warehousing and Business Intelligence certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum three (3) years’ hands-on experience in end-to-end management of RDBMS such as Oracle, Postgress, MySQL and MS SQL Server
    • Have working experience in Unix and Windows operating systems in a busy environment with project management skills and/or substantial exposure to project-based work structures
    • Ability to install and configure Linux/ Windows installations. 

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Supervisor (ICT)– Solution Developer (ERP)

    Purpose of the job:

    Development and delivery of business solutions and enhancements. 

    Key Responsibilities of the job:

    • Develop new quality solutions through conducting unit test, to automate business processes in conformity with approved System Change Requests (SCRs)
    • Diagnose complex application issues and provide guidance and support to developers
    • Development of quality documentations for solutions implemented (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.)
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Implementation of Performance, Audit and Integrity programmes 

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university. 

    Professional qualification

    • Certification in any of the following; ITIL, COBIT, Oracle, PostgreSQL, MySQL, Linux administrator SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum three (3) years’ experience as software developer in a large or busy organization with at least one (1) year in programming and /or systems analysis applying agile frameworks
    • Proven experience in design, development and implementation of enterprise business systems.
    • Experience in design and development of systems for tax administration is an added advantage
    • Proven experience in integration of business systems in a similar large organization. 

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

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    Supervisor (ICT) – Service Support

    Purpose of the job:

    Coordinating and overseeing the operations of the ICT Support Services in KRA Stations. 

    Key Responsibilities of the job:

    • Attend to service requests and incidents assigned to the team within defined SLA.
    • Troubleshooting end user devices, installed applications and resolve any identified network problems both hardware and software related.
    • Identify, report, monitor and resolve or escalate recurring incidents which translate to problems
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Implementation of Performance, Audit and Integrity programmes

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university. 

    Professional qualification

    • Certification in any of the following; ITIL, COBIT, CompTIA A+, CompTIA N+, MCSE or MCSA
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

        Work experience:

    • Minimum three (3) years’ experience as software developer in user support or helpdesk in a large or busy IT organization
    • Working knowledge and experience in automation tools such as System Center Configuration Manager and Microsoft SharePoint
    • Experience in installing, configuring and troubleshooting of Windows and Linux operating systems
    • Demonstrate working knowledge of printer configuration, setup and troubleshooting
    • Have hands on experience in setting up and troubleshooting Local Area Networks and have knowledge of different network protocols
    • Experience in supporting IP telephones and teleconferencing systems; Webex, Teams, etc.
    • Have experience in management of active directory users and computers.
    • Hands on experience supporting enterprise Email Systems (Server and Client) such as Domino Lotus Notes/ MS Exchange/ Microsoft 365. 

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Supervisor (ICT) – Solution Developer

    Purpose of the job:

    Development and delivery of business solutions and enhancements.

    Key Responsibilities of the job:

    • Develop new quality solutions through conducting unit test, to automate business processes in conformity with approved System Change Requests (SCRs)
    • Diagnose complex application issues and provide guidance and support to developers
    • Development of quality documentations for solutions implemented (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.)
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Implementation of Performance, Audit and Integrity programmes 

          Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university. 

         Professional qualification

    • Certification in any of the following; ITIL, COBIT, Oracle, PostgreSQL, MySQL, Linux administrator SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum three (3) years’ experience as software developer in a large or busy organization with at least one (1) year in programming and /or systems analysis applying agile frameworks
    • Proven experience in design, development and implementation of enterprise business systems.
    • Experience in design and development of systems for tax administration is an added advantage
    • Proven experience in integration of business systems in a similar large organization 

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Assistant Manager (ICT)– Solution Developer (ERP)

    Purpose of the job:

    Development and delivery of business solutions and enhancements. 

    Key Responsibilities of the job:

    • Designing, development, documentation, testing, and debugging new and existing software systems and system modules to improve automation of business processes.
    • Transform business requirements into technical design documents, perform high-level system design, analysis, and programming tasks
    • Provide SAP end user support including analysis, design, development, testing, tracking and resolution system bugs
    • Create reports based on data from the system or using the system to analyze data
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Management of Performance, Audit and Integrity programmes 

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
    • Post Graduate degree in related field is an added advantage.   

    Professional Qualifications

    • Certification in any of the following; SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum four (4) years’ experience in IT solution development in a large or busy organization with at least one (1) year in a supervisory role.
    • Hands on experience with SAP ABAP design and development, ABAP Workbench, ABAP Development Tools, SAP HANA and SAP FIORI development and ABAP Dictionary. 

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

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    Assistant Manager (ICT)– DTD Application Support

    Purpose of the job:

    Providing technical support to enterprise business applications.

    Key Responsibilities of the job:

    • Identification and resolution of application problems and user requests within the stipulated SLA timelines
    • Vet systems technical requirements specifications and System Use Cases (SUCs) for completeness, relevance, viability and makes recommendations for improvement.
    • Analyse the Software Change Requests (SCRs) for application changes/enhancements prior to implementation.
    • Ensure compliance to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Management of Performance, Audit and Integrity programmes.  

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
    • Post Graduate degree in related field is an added advantage. 

    Professional Qualifications

    • Certification in any of the following; IT Governance i.e. ITIL or COBIT, Project Management i.e. PMP or Prince 2, Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server, Linux or Unix administration, CBAP Certification
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum four (4) years’ experience in System Analysis in a large or busy organization with at least one (1) year in a supervisory role.
    • Proven experience in integration of business systems.
    • Working knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.),
    • Working knowledge of structured programming and database design concepts
    • Working knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
    • Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
    • Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
    • Working knowledge of Linux/Unix and Windows operating system platforms
    • Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
    • Knowledge of system design and modelling techniques
    • Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
    • Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i. MS Project and Presentation i.e. MS PowerPoint 

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

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    Assistant Manager (ICT)– Service Support

    Purpose of the job:

    Managing and coordinating ICT service support 

    Key Responsibilities of the job:

    • Resolve end user work tickets, complex incidents and service requests as assigned within defined SLAs.
    • Management of IT end user devices (configuration, deployment, update inventory and perform preventive maintenance in accordance to KRA standards and policies)
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Management of Performance, Audit and Integrity programmes

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
    • Post Graduate degree in related field is an added advantage.

     Professional Qualifications

    • Certification in any of the following; IT Governance, ITIL, CompTIA A+, CompTIA N+, MCSE/MCSA
    • Project Management certification is an added advantage
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum four (4) years’ experience in IT service support in a large or busy organization with at least one (1) year in a supervisory role.
    • Competence in Windows Active Directory Management, MS SharePoint, System Centre Configuration Manager(SCCM) or System Centre Operations Manager (SCOM) Tools, network management and of Group Policy Objects
    • Hands on experience supporting enterprise Email Systems (Server and Client) such as Domino Lotus Notes/ MS Exchange/ Microsoft 365.
    • Troubleshooting server side relay issues up to and including secure email gateways and smart hosts.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

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    Assistant Manager (ICT) – Database Administrator

    Purpose of the job

    Database Administration in enterprise systems.

    Key Responsibilities of the job

    • Formulation and implementation of strategies, policies and procedures on database’s availability, security and recoverability.
    • Identification and resolution of database issues to ensure services are available as required for business operations.
    • Research, development and application of emerging technologies in database administration;
    • Documentation of database configurations.
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements
    • Management of Performance, Audit and Integrity programmes

       Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
    • Post Graduate degree in IT related field is an added advantage.

     Professional Qualifications

    • Certification in any of the following; Database Administration (Oracle, MySQL, PostgreSQL, MS SQL Server, etc.), System Administration (Red Hat Linux/windows)
    • IT Governance e.g. COBIT 5 or ITIL, Data Warehousing and Business Intelligence, Project Management certification is an added advantage
    • Membership in a recognized IT related professional body.

     Work experience

    • The post holder to have at least Four (4) years’ experience in Database Administration in a large or busy organization with at least one (1) year in a supervisory role.
    • Working Knowledge of relational databases (Oracle, MySQL, PostgreSQL, MS SQL Server, etc.) and common operating systems platforms i.e. Linux or Windows
    • Project management. 

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

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    Assistant Manager (ICT) – Incident & Security Surveillance

     Purpose of the job

    Management of cyber security surveillance operations, analysis and resolution of identified ICT threats and incidents in the 24/7 IT Security Operations Centre (SOC). 

    Key Responsibilities of the job

    • Administration of 24/7 cyber security within KRA’s IT infrastructure
    • Identification, investigation and remediation of internal and external IT cyber security threats
    • Management and analysis of Information security logs.
    • Review cyber security data sets & reports received from the National Cyber Incident Response Team and other sources.
    • Implementation of IT security best practices, policies and monitoring KPIs
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
    • Management of Performance, Audit and Integrity programmes

     Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or any other related field from a recognized university.
    • Post Graduate degree in IT related field is an added advantage. 

    Professional Qualifications

    • Certification in any of the following; Certified Ethical Hacking (CEH), Certified Hacking Forensic Investigator (CHFI), Certified Incident Handler (ECIH) or any relevant information security solutions certification
    • Membership in a recognized IT related professional body. 

    Work experience:

    • Minimum four (4) years’ experience in IT related systems security in a large or busy organization with at least one (1) year in a supervisory role.
    • Experience in cyber security operations, security testing and incident management.
    • Experience in penetration testing and vulnerability management skills.
    • Computer forensics and analysis skills.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

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    Chief Manager – Service Management (ICT)

    Purpose of the job

    The position holder is responsible for overall management of ICT end user support in the Authority and ICT Asset Management. 

    Key Responsibilities

    • Strategic planning, design and deployment of end user computing tools and equipment across all KRA Offices
    • Providing ICT support to business operations within the prescribed internal standards
    • Implementation of IT best practices and monitoring KPIs for user support
    • Internal and external ICT stakeholder management
    • Maintaining up to date end user compute assets inventory and supporting documentation
    • Development of operational budgets for Service Management Section
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements
    • Management of Performance, Audit and Integrity programmes

     Academic qualification

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT-related field.
    • Post Graduate degree in IT related field will be an added advantage.

     Professional Qualifications

    • Certification in any of the following; Certified Governance IT, Control Objectives for Information technologies, ITIL, Project Management (Prince II or PMP Certification), Certified Information Security Auditor, Certified Information Security Manager or any other relevant certification.
    • Membership in a recognized IT related professional body. 

    Work Experience:

    • Minimum seven (7) years of progressive experience in IT environment, with at least three (3) years of experience at the managerial level
    • Excellent knowledge in Active Directory Management, IT Group Policy objects, centralised printing, document sharing and controls, administration of Virtual Desktop Infrastructure (VDI)
    • Conversant with automation tools such as Ms SharePoint, System Centre Configuration Manager (SCCM) or System Centre Operations Manager (SCOM), IBM Service Management Tool (ITSM). 

    Key Competencies:

    • Good leadership and managerial skills
    • Attention to details and ability to work under minimum supervision
    • Ability to research and propose suitable solutions/products for business improvement.
    • Excellent interpersonal, conflict management, written and oral communication skills.

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    Supervisor – Customs and Border Control

    Job Summary:

    Execution and coordination of day-today processing of imports, exports, transit, transhipments and marine operations.

    Key Responsibilities

    • Conducting verification exercises to confirm physical goods vis-a- vis the customs declarations made to avert revenue loss.
    • Trade facilitation and revenue mobilization in liaison with other Government agencies.
    • Raising offences for compounding in accordance with the relevant tax laws.
    • Reconciliations, preparation and analysis of reports for revenue enhancement initiatives.
    • Conducting desk audits to confirm accuracy of declarations.
    • Conducting post-clearance audits.
    • Conducting land and water patrols and surveillance.
    • Implementation of enforcement initiatives (scanners, K9s, Rapid Response Units and marine operations)
    • Management of Performance, Audit, Integrity, QMS and Risk programmes.

    Academic qualification

    • Bachelor’s degree in a business-related field from a recognized University.

    Professional qualification

    • Training/knowledge in Customs Administration is an added advantage.

    Work experience

    • Minimum three (3) years’ relevant work experience.

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

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    Assistant Manager – Post Clearance Audit

    Purpose of the job

    The role is responsible for ensuring compliance with Customs regulations, coordinating implementation of policies, strategies, and procedures in the Post Clearance Audit in line with KRA’s strategic objectives.

    Key Responsibilities

    • Monitor and evaluate compliance with customs laws, regulations and procedures
    • Correspondence with taxpayers on matters audit
    • Facilitate signing of demand letters to facilitate audit operations.
    • Preparation and timely submission of reports, both regular and adhoc, on Audit activities;
    • Management of stakeholder relationships
    • Management of Performance, Audit, Integrity, QMS and Risk programmes

    Academic qualification

    • Bachelors degree in either Finance, Accounting, Business, Mathematics, Information Technology or related filed from a recognized university.

    Professional qualification

    • Membership to a relevant professional body.

    Work experience

    • Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

    Key Competencies:

    • Resilience, focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong communication and interpersonal skills

    go to method of application »

    Assistant Manager – Petroleum Monitoring Unit

    Purpose of the job

    • The role is responsible for providing technical expertise and leadership in the evaluation, monitoring, and regulation of petroleum-related activities within designated customs and border control areas.

    Key Responsibilities

    • Provide expertise in petroleum engineering to support the evaluation and monitoring of petroleum-related activities and enforce compliance with relevant regulations.
    • Conduct compliance checks on Oil installations and petroleum stations to curb adulteration and diversion of transit fuel into local market.
    • Conduct risk assessments and recommend appropriate mitigation measures related to petroleum operations within customs and border control zones.
    • Prepare and maintain detailed technical reports, documentation, and records related to petroleum engineering activities.
    • Correspondence with Oil Marketing Companies on matters Petroleum Monitoring and taxation.
    • Management of Performance, Audit, Integrity, QMS and Risk programmes

    Academic qualification

    • Bachelors degree in Engineering or a related field from a recognized university

    Professional qualification

    • Relevant Engineering certification from a recognized body

    Work experience

    • Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong communication and interpersonal skills

    go to method of application »

    Assistant Manager – Customs & Border Control

    Purpose of the job

    Management of imports, exports, transit, transhipments and marine operations.

    Key Responsibilities

    • Supervision of verification exercises to confirm physical goods vis-a- vis the customs declarations made to avert revenue loss.
    • Trade facilitation and revenue mobilization in liaison with other Government agencies.
    • Compounding cases in accordance with the relevant tax laws.
    • Supervise reconciliations and review reports for imports, exports, transits and transfers.
    • Arbitration of cases arising from Valuation, Tariff, Rules of Origin and Exemptions.
    • Leading post-clearance audit teams.
    • Organizing for land and water patrols and surveillance.
    • Management of enforcement initiatives (scanners, K9s, Rapid Response Units and marine operations)
    • Management of Performance, Audit, Integrity, QMS and Risk programmes.

    Academic qualification

    • Bachelor’s degree in a business-related field from a recognized University.

    Professional qualification

    • Training/knowledge in Customs Administration is an added advantage.

    Work experience

    • Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

    go to method of application »

    Supervisor - Independent Review of Objections (Domestic Taxes)

    Purpose of the job:

    Issuance of objection decisions for cases emanating from Domestic Taxes Department and interpretation and application of the relevant tax laws and other supporting legislations.

    Key Responsibilities of the job:

    • Review of objections emanating from Domestic Taxes Department
    • Collect information and participate in consultative meetings with the assessing department and the taxpayers
    • Prepare reports on the findings following the review of the documents provided
    • Consistent interpretation and uniform application of relevant tax laws.
    • Presentation of approved findings and recommendations to the Objections Resolution Committee
    • Implementation of performance, audit, QMS, integrity and risk programmes

    Academic qualification

    • Bachelor’s Degree in Accounting, Commerce, Economics, Statistics, Law, Business Management, Engineering, Actuarial Science or Information Technology from a recognised university.

    Professional qualification

    • A professional qualification in any relevant discipline is an added

    Work experience

    • Minimum three (3) years of service in Tax administration or related field.

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Supervisor - Independent Review of Objections (Customs)

    Job Purpose:

    Issuance of objection decisions for cases emanating from Customs & Border Control Department and interpretation and application of the relevant tax laws in the East African Community Customs Management Act, 2004 and other supporting legislations.

    Key Responsibilities of the job:

    • Review of objections emanating from Customs & Border Control Department
    • Collect information and participate in consultative meetings with the assessing department and the taxpayers
    • Prepare reports on the findings following the review of the documents provided
    • Consistent interpretation and uniform application of relevant tax laws as stipulated in the East African Community Customs Management Act, 2004.
    • Presentation of approved findings and recommendations to the Objections Resolution Committee
    • Implementation of performance, audit, QMS, integrity and risk programmes

    Academic qualification

    • Bachelor’s Degree in Law, Public Policy, Finance, Economics, Commerce or related field from a recognized University;

    Professional qualification

    • A professional qualification in any relevant discipline is an added

    Work experience

    • Minimum of three (3) years of work experience in customs administration or a related field.
    • Experience in customs post clearance audit and dispute resolution operations is an added advantage

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Assistant Manager - Independent Review of Objections (Customs)

    Job Purpose

    Issuance of objection decisions for cases emanating from Customs & Border Control Department and interpretation and application of the relevant tax laws in the East African Community Customs Management Act, 2004 and other supporting legislations.

    Key Responsibilities

    • Review of objections emanating from Customs & Border Control Department
    • Collect information and participate in consultative meetings with the assessing department and the taxpayers
    • Prepare reports on the findings following the review of the documents provided
    • Consistent interpretation and uniform application of relevant tax laws as stipulated in the East African Community Customs Management Act, 2004.
    • Presentation of approved findings and recommendations to the Objections Resolution Committee
    • Management of performance, audit, QMS, integrity and risk programmes

    Academic qualification

    • Bachelor’s Degree in Law, Public Policy, Finance, Economics, Commerce or related field from a recognized University;

    Professional qualification

    • A professional qualification in any relevant discipline is an added

    Work experience

    • Minimum of four (4) years of service in Customs administration with at least one (1) year in a Supervisory role;
    • Experience in customs post clearance audit and dispute resolution operations is an added advantage.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

    go to method of application »

    Assistant Manager – Litigation

    Purpose of the job:

    Providing litigation services on matters affecting the Authority.

    Key Responsibilities

    • Represent KRA in mainstream courts, Tax Tribunals, and other courts.
    • Supervision and drafting of court pleadings.
    • Analysis of court decisions and recommendations of legislative amendments based on outcomes.
    • Stakeholder engagements with revenue departments.
    • Management of performance, audit, QMS, integrity and risk programmes

    Academic qualification

    • Bachelor’s degree in Law (LLB).
    • A Post graduate diploma in Law
    • Advocate of the High Court of Kenya in good standing

    Professional qualification

    • Membership to Law Society of Kenya
    • Must have a current practising certificate

    Work experience

    • Minimum four (4) years post admission experience in commercial law and litigation practice, one (1) of which should be in a supervisory role.

    Key Competencies:

    • Resilience, Focus, result oriented and a team player
    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills

    go to method of application »

    Chief Manager - Strategy & Planning (Supply Chain Management Department)

    Purpose of the job

    Coordination with internal and external stakeholders to enforce best practices in Supply Chain Management.

    Key Responsibilities

    • Development and review of Supply Chain Management Strategy, policies, procedures and processes.
    • Consolidation of the Annual Procurement Plan (APP) in line with statutory requirements as well as implementation for specific categories.
    • Management of systems and processes within the Supply Chain Management for value realization.
    • Ensure compliance with the Statutory, Corporate, Small and Medium Enterprises (SME’s) and Special Interest Groups development requirements.
    • Management of performance, audit, integrity, QMS and risk programmes

    Academic qualification:

    • Bachelor’s degree in Business, Supply Chain Management, or related field from a recognized University.
    • A Master’s degree in Business, Supply Chain Management, or related field from a recognized University is an added advantage.

    Professional qualification

    • Professional Level Diploma MCIPS(UK) / CPSP-K (Kenya) or equivalent
    • Member in good standing and Licensed Practitioner KISM (Kenya Institute of Supplies Management)

    Work experience

    • Minimum seven (7) years in Supply Chain Management with at least three (3) years in a Senior Management level.

    Key Competencies:

    • Good leadership and managerial skills
    • Attention to details and ability to work under minimum supervision
    • Ability to research and propose suitable solutions/products for business improvement.
    • Excellent interpersonal, conflict management, written and oral communication skills.

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    Manager – Domestic Taxes

    Purpose of the job

    Overall management of a Tax Services Office (TSO) or sector within the department.

    Key Responsibilities of the job:

    • Administration of the relevant Tax Acts for assessments, collection, and accounting for revenue.
    • Spearheading initiatives to implement the compliance governance framework.
    • Relationship management to facilitate revenue collection in the TSO/sector.
    • Preparation of revenue progress reports.
    • Manage Performance, Audit, QMS, integrity and risk programmes
    • Management of funds, equipment and other facilities allocated.

    Academic qualification

    • Bachelors degree in Accounting, Finance, Law, Business Administration, Business studies, Economics or equivalent field from a recognized University
    • Post graduate degree in related field is an added advantage

    Professional qualification

    • Training in Tax Administration
    • Certified Public Accountant or equivalent is an added advantage
    • Membership to relevant professional body is also an added advantage

    Work experience

    • Minimum five (5) years progressive work experience with at least two (2) years at first level management in a relevant

    Key Competencies:

    • Excellent leadership and people management skills
    • Technological ability and Good decision making capabilities
    • Resilient, focused, results-oriented, Risk management and analysis
    • Excellent oral and written communication and presentation skills, Good planning and organizational skills

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    Manager – Operations (Domestic Taxes Department)

    Purpose of the job:

    Provision of efficient and effective administration of services within the department.

    Key Responsibilities

    • Dissemination of policies, procedures, correspondences and work plans for the Department
    • Coordination of records management, resources, budgets, staff inductions and trainings for the Department
    • Facilitation of provision of working tools and equipment to staff in the Division
    • Manage Performance, Audit, QMS, integrity and risk programmes
    • Ensuring effective organization and facilitation of revenue meetings, sensitizations and other engagements

    Academic qualification

    • Bachelors University degree in Accounting, Finance, Law, Business Administration, Business studies, Economics or equivalent field from a recognized University.
    • Post graduate degree in related field is an added advantage

    Professional qualification

    • Training in Tax Administration
    • Membership to relevant professional body is an added advantage

    Work experience

    • Minimum five (5) years progressive work experience with at least two (2) years at first level management in a relevant

    Key Competencies:

    • Excellent leadership and people management skills
    • Technological ability and Good decision making capabilities
    • Resilient, focused, results-oriented, Risk management and analysis
    • Excellent oral and written communication and presentation skills, Good planning and organizational skills

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    Manager – Policy & Tax Advisory

    Purpose of the job

    Providing advice to internal and external stakeholders on technical and policy matters.

    Key Responsibilities of the job

    • Articulate Policy interpretation of revenue laws in assigned stakeholder engagements upon request
    • Develop and implement Technical forum work plans
    • Provide technical training to staff and to sector taxpayers on assigned requests.
    • Review technical rulings and interpretations, Public Notices, Guidelines and Technical Circulars for both internal and external stakeholders
    • Manage Performance, Audit, QMS, integrity and risk programmes

    Academic qualification

    • Bachelors degree in Accounting, Finance, Law, Business Administration, Business studies, Economics or equivalent field from a recognized University.
    • Post graduate degree in related field is an added advantage

    Professional qualification

    • Tax Training/certification
    • Membership to relevant professional body is an added advantage

    Work experience

    • Minimum five (5) years progressive work experience with at least two (2) years at first level management in a relevant

    Key competencies

    • Excellent leadership and people management skills
    • Technological ability and Good decision making capabilities
    • Resilient, focused, results-oriented, Risk management and analysis
    • Excellent oral and written communication and presentation skills, Good planning and organizational skills

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    Supervisor – Information Security, Internal Audit Department

    Purpose of the job:

    Carrying out review of the Authority’s Information System security to ensure technology in place and system controls are adequate.

    Key Responsibilities of the job:

    • Execution of corporate Information System (IS) and related security audits.
    • Reviews of internal controls and security of enterprise information systems and IT projects.
    • Preparation of draft audit findings on assessment of systems, processes and operations, and management planned corrective actions.
    • Contribution to and responsible for risk management and internal controls within functional area.
    • Monitoring performance, QMS, and integrity programmes.

    Academic qualification:

    • Bachelors degree in either Finance, Accounting, Business, Mathematics or Information Technology from a recognized university

    Professional qualification:

    • Certification as a Certified Information Systems Auditor (CISA)
    • Membership of ISACA or IIA.

    Work experience required.

    • Minimum three (3) years’ work experience in Audit, with at least one (1) year in operational IT audit

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

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    Supervisor – Operations, Intelligence, Strategic Operations, Investigations & Enforcement Department

    Purpose of the job

    Executive support on administrative and operational duties in the Commissioner’s office.

    Key Responsibilities

    • Relationship management with stakeholders, communication and liaison.
    • Office Management for meetings and related logistics

    Academic qualification

    • Bachelor’s degree in Business Management, International Relations, Public Relations or related field from a recognized University.

    Professional Qualifications

    • Relevant Certification from recognized institutions

    Work Experience

    • Minimum three (3) years’ experience in a similar role.

    Key Competencies:

    • Strong analytical, diagnostic, decision making and problem-solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills

    go to method of application »

    Supervisor - Knowledge Management (Strategy & Programmes)

     Purpose of the job

    Implementation of knowledge retention and transfer to support revenue administration.

    Key Responsibilities

    • Implementation of the corporate knowledge management strategy and policy.
    • Carry out measures to promote knowledge sharing culture in the department(s).
    • Support the creation, collection and publishing of knowledge resources.
    • Conduct capacity building on knowledge management for the appointed subject matter experts.
    • Implementation of Performance, Audit, Integrity, QMS and Risk programmes.

     Academic qualification

    • Bachelor’s degree in Knowledge Management, Information Science, Communication or related field

     Professional qualification:

    • Membership to a professional body in management or knowledge management is an added advantage

     Work experience

    • Minimum three (3) years’ relevant experience.

     Key Competencies:

    • Strong analytical, diagnostic, decision making and problem solving skills
    • Attention to details and ability to work under minimum supervision.
    • Proactivity and strong interpersonal skills
    • Good communication and presentation skills
    •   All applications from interested and qualified candidates must be submitted online via the process below.
    • ONLY shortlisted candidates will be contacted.
    • All applications should be submitted online by 22nd August 2023.
    • The Authority does not charge any fee at any stage of the recruitment process.
    • KRA is an equal opportunity employer committed to diversity and inclusion. Persons Living with Disability are encouraged to apply.

    go to method of application »

    Manager – Quality and Architecture(Strategi,Innvoation and Risk Management )

    Purpose of the job:

    Organization and coordination of Data Architecture and data quality function to improve data availability, accessibility, usability and integrity.

    Key Responsibilities of the job:

    • Establish data practices and procedures that ensure adherence to the Data governance framework both at the business and corporate levels.
    • Facilitate the development and implementation of Data quality integrity and Data protection standards.
    • Coordinate the development and maintenance of corporate data dictionary, business glossary, standards and procedures.
    • Develop and implement enterprise data architecture.
    • Identify areas for data quality improvements and resolve data quality problems through the appropriate choice of error detection and correction.
    • Management of Performance, Audit, Integrity, QMS and Risk programmes.

     Academic qualification

    • Bachelor’s degree in Statistics, Data Science, Computer Science, Economics, Mathematics or related field from a recognized University.
    • Post Graduate degree in a related field is an added advantage.

     Professional qualification

    • Certified Business Intelligence Professional (CBIP), Certified Data Management Professional, Certified Data Governance Professional or any other equivalent qualification.
    • Membership of a relevant professional body.

    Work experience

    • Minimum of five (5) years work experience in similar role with at least two (2) years in first level management.

    Key Competencies:

    • Excellent leadership and people management skills
    • Technological ability and Good decision making capabilities
    • Resilient, focused, results-oriented, Risk management and analysis
    • Excellent oral and written communication and presentation skills, Good planning and organizational skills.

    go to method of application »

    Graduate Trainees

    Key Responsibilities

    • Administration and/or support of relevant Tax and Customs Laws
    • Enforcing compliance in tax with relevant Laws.

    Requirements for engagement as a Graduate Trainee

    • Must be a Kenyan citizen aged 28 years and below (must not have celebrated their 28th birthday as at 29th October, 2023).
    • Must have a Mean Grade of at least C+ in KCSE or its equivalent with a minimum of C+ in both English and Mathematics
    • Must possess an undergraduate Degree from a recognized University. Holders of the following degree courses are also encouraged to apply: Petroleum/Chemical/Marine engineering, Industrial Chemistry, Analytical Chemistry, Biochemistry, Cyber security, Geospatial, Medicine, Radiography, Pharmacy, Animal health, Veterinary medicine and Food technology.

    Key Competencies:

    • Strong communication and interpersonal skills
    • Strong analytical and problem-solving skills, proficiency in Microsoft Office Suite and other relevant software applications.
    • Result Oriented and Customer Focused
    • Adaptability, inventiveness

    Method of Application

    Use the link(s) below to apply on company website.

     

    Registration:

    • Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
    • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

    Log on:

    • After registration go to https://erecruitment.kra.go.ke/login
    • Key in your username and password then click on ‘Log in’ to access your account.
    • After successful log in, the system will open the ‘Applicant Cockpit’.

    Candidate Profile (To create or update applicant detail):

    • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
    • Click on ‘My Profile’ to create and update your profile.
    • Follow the instructions to complete your profile.
    • The process will end by clicking the tab “Overview and Release”.
    • Ensure you click the check box on the page to complete the profile.

    Application process:

    • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
    • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
    • Click on the Job posting to display the details of the position.
    • To apply for the position, click ‘Apply’ button at the top of the page.
    • Follow the instructions to complete and submit your application.
    • Kindly note that all mandatory fields must be completed.
    • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

    In case of any challenges, please send your email query to isupporthr@kra.go.ke

     

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