Vacancies at Medecins Sans Frontieres (MSF)

Tasks & Responsibilities

• The position will take a journalistic approach to seek out and tell strong stories to raise awareness of the humanitarian crises in East Africa and the work of MSF in response to them. This will involve project managing the production of compelling multimedia content for MSF´s online platforms and for external media.
• Adding to the diversity of our communications is also a core objective of the position, and the producer will contribute to ensuring that people from East Africa are given a strong voice in our regional and global output.  It will also contribute to the conversation and action around how MSF represents affected populations. 
• Content will be aimed at audiences both within the region and outside of it.

Production

• Responsible for creating compelling multimedia content which tells strong and engaging stories, for use on MSF social media channels and that can be pitched externally to media partners by communications colleagues. Although most dissemination will be undertaken by the social and media team, the producer will from time to time send BROLL and other formats as needed to external and internal contacts. 
• Production will take place both within the MSF EA office and in the organisation´s regional project locations, involving travel to the field including at short notice including during emergencies, and must align to MSF´s ethical standards and guidelines.
• Works with HQ production teams on different versions of the communications products for use in different markets. 
• Working together with the wider team, helps to develop content styles and products that engage with East African audiences.  Adapts international communications packages and materials from the MSF movement that can be relevant to our regional audience, again working with the wider team to determine the most appropriate adaptations. 
• Promotes innovation, staying aware of trends within multimedia production and media outlets, regularly testing new approaches and formats to engage better with our audiences. 
• Creates a list of trusted freelancers that can be called on to work with MSF in the field; manages the commissioning of freelancers based on clear objectives and terms of reference for each project.  
• Disseminates content in line with MSF´s internal standards, to colleagues within MSF as well as to external outlets as needed. 
• Trains colleagues in the region and provides advice and support on elements of multimedia production, such as storytelling, editing and project management, as needed, either remotely or by visiting project locations. 

Liaison with colleagues across MSF

• Liaises with communications and production colleagues across the movement in order to manage production and internal dissemination of content according to MSF standards, contributing to the international coordination of MSF video activity. 
• Works with communications colleagues across the MSF movement to develop and deliver packages, including validating materials. 
• Sits within the MSF Eastern Africa communications department, attending regular meetings to contribute to the overall strategy.

Others

• Contributes to analysing the performance of packages and the creation of reports, alongside the members of the EA comms team. 
• Manages the purchase and upkeep of equipment. 
• Ensures all materials are filed and archived correctly, on the offices local hard drives and on MSF´s international multimedia database. 
• Responsible for maintaining and updating licensing and copyright audit trails.
• Upholds MSF´s ethical standards around production, including patient consent, representation and confidentiality, as well as our principles and contributes to the conversation and actions around this important dossier.

Qualifications

Essential

• Minimum five years’ experience of producing strong multimedia content that tells compelling stories, with a background in either charity, broadcast/digital journalism, or agency production, preferably within East Africa.
• Solid project management and production skills, preferably within a journalistic role.
• Strong examples of recent work which includes producing engaging content for social media platforms.
• Experience with mobile journalism equipment and techniques.
• Experience filming with a DSLR camera kit.
• Experience of conducting on camera interviews.
• Copy/script-writing skills and the ability to adapt style to suit a range of audiences.
• Good understanding of editing workflows, including transcoding, ingesting and archiving footage.
• A highly collaborative and cooperative person, with the ability to work with colleagues in different counties.
• Thorough understanding of online video channels, social media, emerging technologies and innovative approaches for content creation within the COVID-19 context.
• Expert knowledge, skill and experience of Adobe Creative Cloud suite, in particular Adobe Premier Pro.
• Ability to work independently to general guidelines; capacity to take initiative and seize opportunities.
• Fluent written and spoken English. Regional languages are an asset.
• Commitment to the aims and values of MSF

Desirable

• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
• Availability to travel and work in programme locations, often at short notice.
• Experience in capacity building and training.
• Experience working with live-streaming equipment and platforms.

The closing date for applications is on 23rd November 2023

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Tasks & Responsibilities

Psychological Support

• Provide psychological support to international mobile staff, at the beginning and end of a mission.
• Support periodically in the referrals of HQ personnel presenting mental health distress.
• Support with the medical evacuation in cases of acute mental distress, of IMS from the region.
• Support staff and their families during medical evacuations upon request.
• Advise on the management and support of team members in distress.
• Maintain regular contact with counterparts in other PSUs. 
• Create awareness on mental well-being by conducting training and psycho-education in the office and for IMS.

Coordination and implementation of psycho-social DBF procedures

• Carry out Pre-departure briefing.
• Conduct return talk (personalized debriefing). •
• Refer international mobile staff to an external referral network of psychologists when needed.
• Maintain and build the pool of local providers in the Eastern African Region to offer further external support to the international mobile staff when needed.
• Follow up in between missions upon request.

Critical Incident support

• Upon request by OCs support in major critical incidents as family liaison, calling and supporting other staff in the field etc.
• Provide support to IMS from the region affected by critical incidents upon return home if needed.
• Upon request, support teams evacuated to Nairobi in close collaboration with the relevant OCs.
• Recommend any qualified psychologists that could respond to critical incidents in the region.
• Part of the Critical Incident management team based on role/need defined.

Building external networks

• Maintain the network of psychologists in different countries in Eastern Africa to offer further psycho-social support to the IMS.
• Organize updates meetings to ensure support is offered to the IMS upon referral.

Training

• Develop and implement workshops and trainings that address mental health issues in creating awareness and preventive programs for the psycho-social support of the IMS.
• Participate in the Field HR days and offer training to the IMS as part of creating awareness around MH and Prevention.
• Participate in the regional mental health training conducted in the region.

Other responsibilities

• Provide support to Missions in the region on a needs basis, including training and awareness.
• Participate in meetings of the Human Resources department, as well as in some other meetings of the Field HR.
• Participate in interdisciplinary working groups of the department.
• Participate in the follow-up and reporting of activities and budgets.

Qualifications

Education

• A Bachelor’s degree in Clinical Psychology, Organization Psychology, or an equivalent qualification from a recognized institution.
• Knowledge and experience in group management.
• Fluency in English is required, and knowledge of French and a third language is an added advantage.

Experience

• Psychologist with social and clinical experience with a minimum of three (3) years’ experience.
• Experience in mental health interventions in conflict situations, violence and disaster
• Work experience in the international context of MSF is an added advantage
• Experience in emotional support/management of teams under crisis situations
• Competencies

Technical Competencies

• Training skills.

Behavioural/General Competencies

• Principles.MSF’sCommitment to
• Availability to travel and to work flexible working hours
• Cross-cultural Awareness.
• Results and Quality Orientation.
• Service Orientation.
• Planning and Organizing.
• Initiative and Innovation.
• People Management and Development.
• Networking and Building Relationships.
• Security Awareness and Management