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  • Posted: Jan 21, 2025
    Deadline: Not specified
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    Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience. Newark capital is headquartered in Kikuyu Town with offices in Ngóng, Dagoreti, Ruiru, Wangige, Kikuyu, Limuru, Kiambu and Juja.

     

    Team Leader

    TEAM LEADER

    • Lead and supervise branch employees.
    • Oversee loan approvals, disbursements, and collections.
    • Prepare financial analyses and reports.
    • Market the branch within the community to grow accounts.
    • Plan and forecast branch objectives aligned with company goals.

    REQUIREMENT

    • Exceptional leadership and organizational skills.
    • Experience in supervising and motivating a team.
    • Strong analytical and problem-solving abilities.
    • Customer-focused mindset with a drive for results.

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    Loan Officer

    LOAN OFFICER

    • Manage loan disbursement, collections, and customer payments.
    • Conduct market research and ensure proper business appraisals.
    • Maintain a customer database and assist in branch operations.
    • Develop and implement loan and collection strategies.
    • Prepare and submit weekly reports.
    • Meet monthly KPIs: Disbursement, Collections, New & Active Customers.

    REQUIREMENT

    • Business-related Degree/Diploma.
    • 2+ years in sales/marketing (microfinance experience is a plus).
    • Strong communication, negotiation, and customer relations skills.
    • High integrity, computer literacy, and goal-oriented mindset.

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    Collection Officer

    COLLECTION OFFICER

    • Achieve monthly collection targets by recovering defaulted amounts.
    • Conduct field visits to engage difficult clients and recover payments.
    • Investigate and resolve customer complaints in line with company policies.
    • Detect fraudulent activities and report them.
    • Negotiate payment arrangements and ensure follow-ups.
    • Retain customer loyalty during collection processes.

    REQUIREMENT

    • Strong communication and negotiation skills.
    • Experience in debt recovery is a plus.
    • Ability to handle difficult calls and field visits effectively.
    • Computer literacy and keen attention to detail

    Method of Application

    Send your application to Careers@newarkfrontiers.co.ke

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