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  • Posted: Jan 21, 2025
    Deadline: Not specified
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    Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience. Newark capital is headquartered in Kikuyu Town with offices in Ngóng, Dagoreti, Ruiru, Wangige, Kikuyu, Limuru, Kiambu and...
    Read more about this company

     

    Team Leader

    TEAM LEADER

    • Lead and supervise branch employees.
    • Oversee loan approvals, disbursements, and collections.
    • Prepare financial analyses and reports.
    • Market the branch within the community to grow accounts.
    • Plan and forecast branch objectives aligned with company goals.

    REQUIREMENT

    • Exceptional leadership and organizational skills.
    • Experience in supervising and motivating a team.
    • Strong analytical and problem-solving abilities.
    • Customer-focused mindset with a drive for results.

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    Loan Officer

    LOAN OFFICER

    • Manage loan disbursement, collections, and customer payments.
    • Conduct market research and ensure proper business appraisals.
    • Maintain a customer database and assist in branch operations.
    • Develop and implement loan and collection strategies.
    • Prepare and submit weekly reports.
    • Meet monthly KPIs: Disbursement, Collections, New & Active Customers.

    REQUIREMENT

    • Business-related Degree/Diploma.
    • 2+ years in sales/marketing (microfinance experience is a plus).
    • Strong communication, negotiation, and customer relations skills.
    • High integrity, computer literacy, and goal-oriented mindset.

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    Collection Officer

    COLLECTION OFFICER

    • Achieve monthly collection targets by recovering defaulted amounts.
    • Conduct field visits to engage difficult clients and recover payments.
    • Investigate and resolve customer complaints in line with company policies.
    • Detect fraudulent activities and report them.
    • Negotiate payment arrangements and ensure follow-ups.
    • Retain customer loyalty during collection processes.

    REQUIREMENT

    • Strong communication and negotiation skills.
    • Experience in debt recovery is a plus.
    • Ability to handle difficult calls and field visits effectively.
    • Computer literacy and keen attention to detail

    Method of Application

    Send your application to Careers@newarkfrontiers.co.ke

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