Vacancies at PAIX Data Centres

Job Description

• The Data Centre Engineer role entails monitoring of the data centre infrastructure, preventive and corrective maintenance as well as customer implementation and support.

Specific responsibilities:

Facility Maintenance and Operations

• Carry out preventive and corrective maintenance on power, cooling, and building systems.
• Monitor equipment performance, ensuring operational readiness and efficiency.
• Perform routine facility inspections and audits to identify risks or defects.
• Document all maintenance activities in line with SLAs and MOPs.

Contractor Supervision and Coordination

• Coordinate external contractors for scheduled and emergency facility works.
• Ensure contractors follow safety procedures and complete work to required standards.
• Review and sign off contractor work reports and updates.

Data Centre Operations

• Respond to alarms and escalate incidents according to protocols.
• Monitor environmental controls and report abnormalities promptly.
• Provide assistance to customers during installations, deliveries, and audits.
• Support the Customer Implementation Management (CIM) team when facility input is required.

Safety, Compliance & Reporting

• Ensure compliance with health, safety, and environmental regulations.
• Maintain accurate records of inspections, incidents, and maintenance activities.
• Participate in risk assessments and contribute to operational improvement initiatives.

Cleaning Operations Environment

• Supervise daily cleaning staff to maintain international hygiene standards across the data centre.
• Implement and monitor cleaning schedules for all facility areas, especially technical spaces.
• Conduct inspections to ensure adherence to safety and hygiene policies.
• Manage cleaning inventory and supplies, ensuring readiness at all times.

Teamwork 

• Collaborate with your direct line manager and all PAIX colleagues to contribute to the company's development
• Proactively engage with colleagues to improve processes and overall ways of working
• As PAIX is a young company, provide support to your colleagues as needed
• Proactively engage with colleagues to improve processes and overall ways of working

Learning and Development

• Stay updated on data centre facility technologies, industry standards, and maintenance best practices.
• Engage with colleagues to share knowledge and improve team capability.
• Deliver quarterly reports on lessons learned and process improvements.

Additional Responsibilities

• Perform other duties assigned by the Line Manager.
• ​Support team members across other operational functions as needed.

Requirements

To qualify for this role, you should have the following:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering or similar field.
• A minimum of three (3) years of relevant experience in Facility Maintenance or a similar technical environment.
• ​Strong analytical and customer service skills
• Demonstrated ability to adhere to Service Level Agreement (SLA) requirements related to uptime, environmental metrics, and security.
• Adherence to Service Level Agreement (SLA) Requirements for Mean Time to Install (MTTI) and Mean Time to Resolve (MTTR).

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Job Description

The Human Resources and Administration Assistant will co-ordinate day to day operations and provide technical expertise in the following functional areas: HR Planning, Recruitment, Induction and Onboarding, Performance Management, Learning and Development, Total Rewards, Payroll administration, HR Compliance, Organizational Development, Staff Welfare and Employee Relations.

HR Metrics and Reporting

• Assist in updating and maintaining HR records, including headcount, recruitment data, and performance metrics
• Keep organizational charts updated and accurate
• Ensure HR databases reflect current staff details

 Recruitment and Onboarding

• Support recruitment activities by posting job advertisements, scheduling interviews, and conducting reference checks
• Assist in preparing onboarding schedules and conducting orientation sessions for new employees
• Help ensure new hires are introduced to company policies and procedures

 Payroll and Benefits

• Provide payroll administrators with necessary updates related to employee changes
• Assist employees with payroll or benefits-related queries
• Support the administration of benefits programs such as medical insurance and pensions

 Attendance Management

• Monitor and update employee attendance records and address any discrepancies

 Performance Management

• Help with recording performance data and supporting the performance appraisal process
• Assist in coordinating performance improvement plans when needed

 Employee Relations

• Act as a point of contact for basic employee inquiries and escalate issues as necessary
• Help organize events and activities to promote a positive work culture

 HR Administration

• Assist with travel arrangements, including visas and accommodations, for staff and visitors
• Prepare employee documentation such as contracts and offer letters

 Compliance

• Support compliance with labour laws and HR policies by ensuring proper documentation and record-keeping

 Learning and Development

• Help identify training needs and assist in organizing training programs
• Support in tracking the success of training activities

Filing and Documentation

• Maintain organized employee files and HR documents for easy access and auditing

Additional Responsibilities

• Perform any additional duties assigned by your Line Manager
• Assist in any other activities that may be required to help your colleagues, from time-to-time

Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or related field
• Previous experience in an HR administrative role (1–2+ years preferred)
• Good understanding of basic HR practices and procedures
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and HR systems (added advantage)
• Ability to maintain confidentiality and handle sensitive information
• Attention to detail and accuracy
• Ability to multitask and work under supervision
• Strong teamwork and adaptability skills
• Willingness to learn and grow in HR