Vacant Positions at Accurex Leadership and Management Consultants Ltd

Job Role

• The Occupational Therapist provides home-based rehabilitation services to clients, focusing on improving independence, safety, and quality of life. The role involves assessing functional abilities, developing individualized therapy plans, delivering interventions, and collaborating with families and multidisciplinary teams to promote holistic care.

STRATEGIC PURPOSE OF THE ROLE

The Occupational Therapist will support  to:

• Enhance client independence in daily living activities.
• Deliver personalized rehabilitation services in home environments.
• Promote safe and accessible living conditions through home safety assessments.
• Strengthen collaboration with nurses, physiotherapists, caregivers, and doctors.
• Educate families and caregivers on safe care techniques.
• Maintain accurate documentation and compliance with professional standards.
• Improve overall client satisfaction and rehabilitation outcomes.

DUTIES AND RESPONSIBILITIES

Client Assessment

• Conduct comprehensive occupational therapy assessments.
• Evaluate physical, cognitive, sensory, and functional abilities.
• Identify barriers affecting independence and safety.

Treatment Planning

• Develop individualized treatment plans tailored to client needs.
• Set measurable rehabilitation goals.
• Monitor progress and adjust plans accordingly.

Therapy Services

• Provide occupational therapy interventions in clients’ homes.
• Train clients in activities of daily living (ADLs) such as dressing, bathing, feeding, grooming, and mobility.
• Recommend adaptive equipment and assistive devices.
• Educate families and caregivers on safe care techniques.

Home Safety Assessments

• Assess home environments for accessibility and safety.
• Recommend modifications to reduce fall risks and promote independence.

Documentation

• Maintain accurate clinical records.
• Prepare assessment reports and progress notes.
• Ensure compliance with professional documentation standards.

Collaboration

• Work closely with nurses, physiotherapists, speech therapists, doctors, and caregivers.
• Participate in multidisciplinary case discussions.
• Provide recommendations to improve overall client outcomes.

Qualification

QUALIFICATIONS

• Bachelor’s Degree in Occupational Therapy.
• Registered and licensed to practice in Kenya.
• Current practicing license.
• Minimum of 2 years’ clinical experience (home care experience is an added advantage).
• Valid driving license is an added advantage.

COMPETENCIES

• Clinical assessment and treatment planning
• Rehabilitation interventions and ADL training
• Home safety assessments and modifications
• Client and caregiver education
• Multidisciplinary collaboration
• Strong communication and interpersonal skills

WORKING ENVIRONMENT

• Home-based care setting with travel to clients’ homes.
• Flexible working hours based on client visits.
• High collaboration with multidisciplinary teams.
• Exposure to diverse rehabilitation needs and conditions.
• Opportunity for professional growth and continuous learning.

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Job Role

• The Operations & Client Coordinator is responsible for managing daily operations and ensuring exceptional client service from the first inquiry to the completion of care or equipment delivery. This role oversees client communication, scheduling, follow-up, and operational coordination, serving as the face of the company and enabling leadership to focus on growth, partnerships, and strategy.

STRATEGIC PURPOSE OF THE ROLE

The Operations & Client Coordinator will support the organization to:

• Deliver a seamless and professional client experience.
• Ensure timely response to inquiries and service requests.
• Maintain operational efficiency across healthcare and equipment services.
• Strengthen client trust and satisfaction through proactive communication.
• Support accurate documentation and reporting for management oversight.
• Uphold company values and protect its reputation in every interaction.

DUTIES AND RESPONSIBILITIES

Client Experience

• Answer phone calls and WhatsApp messages professionally.
• Respond to new inquiries within 5 minutes during working hours.
• Understand client needs and prepare quotations.
• Follow up with prospective clients and keep them informed.
• Request testimonials and referrals after successful service delivery.

Operations – Wholistic Home Based Care

• Schedule caregivers and coordinate shift changes.
• Confirm attendance and ensure care plans are followed.
• Escalate emergencies immediately.
• Maintain accurate client records.

Operations – Medisphere Medical Equipment

• Receive product inquiries and prepare quotations.
• Coordinate deliveries and track inventory.
• Confirm successful deliveries.
• Handle warranty and after-sales communication.

Administration

• Maintain the CRM daily.
• File contracts and quotations.
• Keep digital records organized.
• Update operational reports and prepare weekly performance summaries.

Communication

• Serve as the first point of contact for clients, hospitals, doctors, and suppliers.
• Resolve issues quickly and respectfully.
• Escalate only decisions requiring management approval.

Standard Operating Procedure (SOP)

• Morning: Review appointments, caregiver schedules, equipment deliveries, and urgent follow-ups.
• Throughout the day: Ensure every inquiry follows the full process from quotation to feedback.
• End of day: Confirm all clients have received updates, CRM is updated, and daily report prepared for the CEO.

QUALIFICATIONS

• Diploma or Bachelor’s Degree in Business Administration, Healthcare Management, or related field.
• Minimum of 2–3 years’ experience in operations, client coordination, or customer service.
• Experience in healthcare or medical equipment services is an added advantage.
• Strong communication and organizational skills.
• Proficiency in CRM systems and Microsoft Office tools.

COMPETENCIES

• Client relationship management
• Scheduling and coordination
• CRM and record management
• Quotation and reporting preparation
• Inventory tracking and delivery coordination
• Ability to multitask and prioritize

MUST HAVE A LAPTOP

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Job Role

• The Registered Nurse – Home-Based Care provides safe, evidence-based nursing care to clients in their homes. The role involves clinical assessment, medication administration, patient education, care planning, documentation, and collaboration with families and healthcare professionals. The nurse ensures compassionate, high-quality, and personalized care that enhances patient safety, dignity, and quality of life.

STRATEGIC PURPOSE OF THE ROLE

The Registered Nurse will support Home Based Care to:

• Deliver professional, compassionate, and patient-centered home healthcare.
• Ensure safe administration of nursing procedures and medication.
• Strengthen collaboration with families and multidisciplinary teams.
• Promote health education and preventive care at the household level.
• Maintain accurate documentation and compliance with clinical protocols.
• Enhance client satisfaction and trust in home-based care services.
• Uphold ethical standards, confidentiality, and patient safety.
• Support continuous improvement in home healthcare delivery.

DUTIES AND RESPONSIBILITIES

Clinical Care

• Conduct comprehensive nursing assessments.
• Develop and implement individualized care plans.
• Monitor clients’ health status and report changes promptly.
• Administer medications safely and accurately.
• Perform wound care, catheter care, PEG feeding, tracheostomy care, colostomy care, and other nursing procedures.
• Monitor and record vital signs.
• Support rehabilitation and recovery.

Patient & Family Education

• Educate clients and families on disease management, medications, nutrition, and home care.
• Promote preventive care and health awareness.
• Empower families to participate confidently in care.

Documentation

• Maintain accurate, timely, and confidential nursing records.
• Complete daily nursing notes and progress reports.
• Report incidents promptly in line with company policy.

Collaboration

• Work closely with doctors, physiotherapists, occupational therapists, caregivers, and other healthcare professionals.
• Participate in multidisciplinary care planning.
• Escalate emergencies immediately.

Professional Practice

• Adhere to nursing ethics and professional standards.
• Maintain infection prevention and control measures.
• Ensure patient safety at all times.

QUALIFICATIONS

• Diploma or Bachelor’s Degree in Nursing.
• Registered with the Nursing Council of Kenya.
• Valid practicing licence.
• Minimum of 2 years’ post-registration clinical experience.
• Experience in home care, ICU, medical-surgical, palliative care, or geriatric nursing is an added advantage.
• Valid Basic Life Support (BLS) certification is an added advantage.

COMPETENCIES

• Clinical assessment and care planning
• Medication administration
• Wound and specialized nursing care procedures
• Documentation and reporting
• Patient and family education
• Emergency response and escalation
• Infection prevention and control
• Multidisciplinary collaboration

WORKING ENVIRONMENT

• Home-based care setting with travel to clients’ homes.
• Flexible shifts including day, night, 12-hour, and 24-hour live-in assignments.
• High collaboration with multidisciplinary teams.
• Exposure to diverse patient needs and conditions.
• Opportunity for professional growth and continuous learning.

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Job Role

• The Dental Assistant provides chairside support to dentists and ensures smooth clinical operations within the dental practice. The role involves assisting during dental procedures, preparing treatment areas, sterilizing instruments, managing patient records, and supporting patient care and education. The Dental Assistant plays a vital role in enhancing patient comfort, maintaining infection control standards, and ensuring efficient clinic workflow.

STRATEGIC PURPOSE OF THE ROLE

The Dental Assistant will support the clinic to:

• Deliver safe and efficient dental care services.
• Enhance patient comfort and satisfaction during treatment.
• Maintain high standards of infection prevention and control.
• Ensure accurate documentation and patient record management.
• Support dentists and hygienists in clinical and administrative tasks.
• Improve operational efficiency and clinic organization.

DUTIES AND RESPONSIBILITIES

Clinical Support

• Prepare treatment rooms and ensure readiness for procedures.
• Assist dentists during examinations and treatments.
• Hand instruments and materials to dentists during procedures.
• Take and develop dental radiographs (X-rays).
• Provide chairside assistance and patient reassurance.
• Sterilize and disinfect instruments and equipment.

Patient Care & Education

• Welcome patients and prepare them for treatment.
• Provide instructions on oral hygiene and post-treatment care.
• Support patient comfort and reduce anxiety during procedures.

Administrative Support

• Schedule patient appointments and manage clinic calendar.
• Maintain accurate patient records and treatment notes.
• Handle billing, payments, and insurance documentation (if applicable).
• Manage inventory of dental supplies and materials.

Infection Control & Safety

• Adhere to strict infection prevention protocols.
• Ensure compliance with health and safety standards.
• Maintain cleanliness and organization of treatment areas.

QUALIFICATIONS

• Diploma or Certificate in Dental Assisting or related field.
• Registered/licensed with the relevant regulatory body in Kenya (where applicable).
• Minimum of 1–2 years’ experience in a dental clinic or healthcare setting.
• Knowledge of dental procedures, instruments, and materials.
• Basic Life Support (BLS) certification is an added advantage.

COMPETENCIES

• Chairside assistance and clinical support
• Dental radiography and imaging
• Instrument sterilization and infection control
• Appointment scheduling and clinic administration
• Inventory management
• Strong communication and interpersonal skills
• Patient-centric mindset

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Job Role

• The Business Development Executive is responsible for driving growth by generating new business opportunities, building strategic partnerships and expanding the client base.
• This is a field-based role focused on developing long-term relationships with hospitals, clinics, doctors, insurance companies, NGOs, corporates, rehabilitation centres, and referral partners. The BDE will be accountable for achieving monthly sales targets, increasing revenue, and strengthening the company’s market presence.

Strategic Purpose of the Role

• Expand market reach and client base.
• Build and maintain strong referral networks.
• Drive revenue growth through healthcare sales.
• Position the company as a trusted partner in healthcare and medical equipment solutions.
• Provide market intelligence to inform product and service development.
• Strengthen client relationships and ensure repeat business.

Key Responsibilities

Business Development

• Identify and secure new business opportunities.
• Develop relationships with hospitals, clinics, doctors, specialists, physiotherapists, occupational therapists, and discharge coordinators.
• Visit healthcare facilities daily to introduce services and products.
• Generate referrals and strategic partnerships.
• Attend healthcare networking events and exhibitions.

Sales

• Achieve monthly sales targets.
• Prepare proposals and quotations.
• Negotiate contracts and close sales.
• Upsell and cross-sell services and products.

Relationship Management

• Maintain excellent relationships with existing clients.
• Conduct regular follow-up visits.
• Resolve client concerns professionally.
• Identify opportunities for repeat business.

Market Intelligence

• Monitor competitor activities.
• Identify new market opportunities.
• Report customer feedback.
• Recommend new products and services based on market demand.

Reporting

Submit weekly reports covering:

• Healthcare facilities visited
• New contacts established
• Leads generated
• Quotations requested
• Sales closed
• Revenue generated
• Challenges encountered
• Opportunities identified

Qualification

• Diploma or Bachelor’s Degree in Business, Marketing, Healthcare Management, Nursing, Clinical Medicine, Pharmacy, Public Health, Biomedical Engineering, or related field.
• Minimum 2 years’ experience in business development or healthcare sales.
• Experience selling to hospitals or healthcare institutions is an added advantage.
• Valid driving license is an added advantage.

Competencies

• Excellent communication and presentation skills.
• Strong negotiation and persuasion skills.
• Self-motivated and target-driven.
• Professional appearance and conduct.
• Ability to work independently.
• High emotional intelligence.