Vacant Positions at Omnichannel International

Salary: kes 400,000

Job Summary

• The Sales Manager will be responsible for translating the country business strategy into effective field sales execution by leading, coaching, and developing the medical representative team
• The successful candidate will oversee territory planning, healthcare professional (HCP) coverage, field-force productivity, and sales performance while driving sustainable and compliant commercial growth across the assigned pharmaceutical portfolio.
• The role requires a strong field leader with the ability to develop high-performing sales teams, optimise territory deployment, strengthen customer engagement, and ensure execution of approved promotional strategies.

Key Responsibilities

• Drive field sales performance through effective territory planning, healthcare professional (HCP) segmentation, call-frequency execution, and optimal deployment of the medical representative team.
• Coach and develop medical representatives through regular field accompaniment, pre-call planning, observation, constructive feedback, and documented development plans.
• Analyse HCP universe data, geographic workload, and business opportunities to recommend appropriate territory designs and resource allocation.
• Set clear performance objectives for medical representatives and monitor sales performance, customer reach and frequency, call quality, CRM activities, territory trends, and customer insights.
• Lead regular field-force performance reviews, identify performance gaps, and implement timely corrective actions and capability-development initiatives. 
• Ensure medical representatives maintain strong product and scientific knowledge and consistently communicate only approved promotional messages using authorised materials.
• Collaborate with the Brand & Customer Manager on marketing campaign execution and field enablement, the Medical Science Liaison (MSL)/Medical Advisor on scientific capability development, and the Key Account Manager (KAM) on coordinated institutional opportunities.
• Provide accurate field intelligence on competitor activities, customer needs, market access barriers, product availability, and emerging business opportunities.
• Support recruitment, onboarding, performance management, employee development, and succession planning for medical representatives.
• Ensure accurate and consistent CRM utilisation, customer master-data management, and timely submission of field reports.
• Allocate field time and coaching priorities across assigned territories to maximise sales effectiveness and customer coverage.
• Recommend territory realignment and medical representative deployment based on workload, market opportunities, and business performance data.
• Manage day-to-day field sales execution within approved business plans and budgets.
• Identify and escalate significant supply chain, compliance, customer, and employee- related risks to the Country Lead.
• Ensure achievement of agreed sales targets and continuous improvement in field- force productivity.

Qualifications and Experience Educational Requirements

• Bachelor's degree in Life Sciences, Pharmacy, Medicine, or a related scientific discipline is preferred.
• Candidates with other relevant academic qualifications may be considered if they possess substantial pharmaceutical sales experience.
• An MBA or relevant business qualification will be an added advantage.

Related Job Experience

• Minimum of seven (7) years of relevant experience in pharmaceutical sales
• At least three (3) years of experience in field-force leadership, sales supervision, or an equivalent management role.
• Demonstrated experience in coaching and managing medical representatives, territory management, and achieving sales targets.
• Experience in diabetes, metabolic health, specialty care, or innovative pharmaceutical environments will be desirable.
• Proven ability to analyse sales performance, identify business opportunities, and implement effective field sales strategies.

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We are seeking a dynamic, results-driven and experienced Business Development Officer to drive revenue growth, acquire new clients and expand our market presence locally and internationally.

Key Responsibilities .

• Identify and pursue new business opportunities in local and international markets.
• Manage the entire sales cycle, including lead generation, prospecting, pitching, negotiations and deal closure.
• Develop and maintain a strong sales pipeline through networking, referrals and strategic outreach.
• Conduct market research to identify business opportunities, industry trends and competitor activities.
• Develop and implement sales strategies aligned with company revenue targets.
• Prepare and present business proposals, pricing models and service offerings tailored to client requirements.
• Respond to Requests for Proposals (RFPs) and support commercial negotiations.
• Build and maintain strong relationships with clients, partners and key stakeholders.
• Collaborate with internal teams to develop client solutions and ensure smooth onboarding.
• Maintain accurate CRM records and prepare regular sales performance reports.
• Represent the company at industry events and business development forums.

Qualifications and Experience

• Bachelor's degree in Business, Marketing or a related field.
• 5-10 years of experience in business development, preferably within the BPO and Employee/Manpower Outsourcing industry.
• Proven track record of acquiring both local and international clients. 

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 Salary: KES 160,000 per month

Job Summary

• The Medical Representative will be responsible for promoting the assigned pharmaceutical portfolio within an allocated territory through effective and compliant engagement with healthcare professionals (HCPs) and other approved customers.
• The successful candidate will develop productive customer relationships, execute approved territory and call plans, generate demand, provide accurate market intelligence, and contribute to sustainable sales growth.
• The role requires strong pharmaceutical product knowledge, excellent communication skills, and the ability to achieve sales objectives while adhering to applicable regulatory requirements and company policies.

Key Responsibilities

• Develop and execute temitory plans based on approved healthcare professional (HCP) segmentation, customer potential, call frequency, and geographic priorities.
• Conduct high-quality face-to-face and approved digital customer engagements using authorised product messages and promotional materials.
• Achieve assigned territory sales objectives through ethical demand generation. effective customer coverage, and consistent follow-up
• Maintain strong knowledge of the assigned pharmaceutical products, relevant disease areas, clinical evidence, approved indications, and competitive environment.
• Maintain accurate and timely Customer Relationship Management (CRM) records, call reports, customer information, and territory activity plans.
• Monitor product availability, competitor activities, customer feedback, and market access barriers, providing actionable insights to the Sales Manager.
• Support approved promotional meetings, educational activities, and customer engagement programmes in collaboration with relevant departments. 
• Work collaboratively with the Key Account Manager (KAM) on institutional business opportunities.
• Refer unsolicited scientific and medical enquiries to the Medical Science Liaison (MSL)Medical Affairs function, as appropriate.
• Complete all required product and compliance training and demonstrate continuous improvement in call quality, product knowledge, and territory management.
• Promptly identify and report adverse events, product quality complaints, and other product safety information through approved reporting procedures.
• Plan daily and weekly territory activities within approved customer segmentation and call-frequency requirements.
• Prioritise customer engagements within the assigned territory based on approved business criteria.
• Identify and escalate product stock, market access, scientific, safety, compliance. and customer service issues to the appropriate managers or or departments.
• Ensure all promotional activities remain within approved product claims and authorised commercial terms.

Qualifications and Experience Educational Requirements

• Bachelor's degree in Pharmacy. Life Sciences, Biological Sciences, or a related scientific discipline is strongly preferred.
• Candidates with other relevant academic qualifications may be considered where supported by strong pharmaceutical sales capabilities and applicable local requirements Related

Job Experience

• Typically two (2) to four (4) years of experience in pharmaceutical or healthcare sales.
• Exceptional entry-level candidates with relevant scientific qualifications may be considered through structured development programmes.
• Demonstrated ability to build professional customer relationships and work towards measurable sales objectives.
• Experience in diabetes, metabolic health, specialty care, or innovative pharmaceutical environments will be an added advantage.
• Proven ability to manage assigned territories, execute customer call plans, and achieve sales targets.

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Salary: KES. 425,000

Job Summary

• The Medical Science Liaison/Medical Advisor will provide independent medical and scientific leadership for the assigned pharmaceutical portfolio through non-promotional scientific engagement, stakeholder relationship management, medical education, scientific insight generation, and medical governance. The successful candidate will support the safe and evidence-based use of pharmaceutical products by engaging healthcare professionals and key opinion leaders, communicating clinical evidence, supporting medical education initiatives, and providing scientific expertise to internal teams.
• The role requires a high level of scientific credibility, medical independence, and ethical judgement.
• The position will not carry sales targets or be evaluated based on promotional sales performance or prescribing outcomes.

Key Responsibilities

• Develop and execute a country medical engagement plan aligned with therapeutic- area priorities and the organisation's medical governance framework.
• Establish and maintain credible peer-to-peer scientific relationships with Key Opinion Leaders (KOLs), medical specialists, investigators, and other relevant healthcare stakeholders.
• Conduct balanced, non-promotional scientific exchanges on disease states, clinical evidence, product data, and emerging scientific literature within the approved medical scope.
• Gather, document, and communicate actionable medical and scientific insights to relevant internal stakeholders without linking medical engagement activities to promotional objectives. 
•  Plan and support advisory boards, scientific meetings, medical education programmes, and medical congress activities in accordance with company policies and applicable industry codes.
• Provide high-quality medical and scientific training to commercial and cross- functional teams while maintaining appropriate role boundaries and medical independence.
• Respond to medical information enquiries or facilitate responses through approved procedures, ensuring accuracy, scientific balance, and proper documentation.
• Provide medical review and scientific input on materials and activities where assigned, ensuring scientific accuracy and appropriateness of claims.
• Collaborate with Pharmacovigilance to ensure prompt identification, reporting, and escalation of adverse events and other product safety information.
• Support evidence-generation initiatives, scientific publications, investigator engagement, and clinical research activities where applicable and approved.
• Monitor scientific literature, clinical guidelines, competitor evidence, and developments within relevant therapeutic areas, communicating their implications to appropriate internal teams.
• Support regulatory and product launch-readiness activities by providing scientific expertise while maintaining medical independence.
• Determine scientific engagement priorities within the approved medical plan and governance framework.
• Exercise independent medical judgement regarding scientific accuracy and appropriateness within delegated authority.
• Decline or redirect activities that compromise medical independence or fall outside the approved medical scope.
• Identify and escalate safety, ethical, scientific, and compliance concerns through the appropriate medical and governance channels.

Qualifications and Experience Educational Requirements

• A medical degree (MBChB, MD, or equivalent) is preferred for a Medical Advisor- level appointment
• An advanced Doctor of Pharmacy (PharmD), PhD, or relevant Life Sciences qualification may be considered for an MSL-level appointment, provided the candidate has substantial therapeutic-area and pharmaceutical industry experience and meets applicable local requirements.
• Appropriate professional registration where required by applicable regulations.

Related Job Experience

• Typically five (5) to seven (7) years of relevant experience in Medical Affairs or pharmaceutical affairs for a Medical Advisor-level appointment.