Business Development Officer at Omnichannel International

We are seeking a dynamic, results-driven and experienced Business Development Officer to drive revenue growth, acquire new clients and expand our market presence locally and internationally.

Key Responsibilities .

• Identify and pursue new business opportunities in local and international markets.
• Manage the entire sales cycle, including lead generation, prospecting, pitching, negotiations and deal closure.
• Develop and maintain a strong sales pipeline through networking, referrals and strategic outreach.
• Conduct market research to identify business opportunities, industry trends and competitor activities.
• Develop and implement sales strategies aligned with company revenue targets.
• Prepare and present business proposals, pricing models and service offerings tailored to client requirements.
• Respond to Requests for Proposals (RFPs) and support commercial negotiations.
• Build and maintain strong relationships with clients, partners and key stakeholders.
• Collaborate with internal teams to develop client solutions and ensure smooth onboarding.
• Maintain accurate CRM records and prepare regular sales performance reports.
• Represent the company at industry events and business development forums.

Qualifications and Experience

• Bachelor's degree in Business, Marketing or a related field.
• 5-10 years of experience in business development, preferably within the BPO and Employee/Manpower Outsourcing industry.
• Proven track record of acquiring both local and international clients.