Vacant Positions at Xemay Enterprises Limited

Purpose of the role

• To design, install, supervise, test, commission, maintain, and troubleshoot electrical systems and infrastructure for commercial, industrial, institutional, and ICT-related
• projects. The Electrical technician is responsible for ensuring safe, reliable, energy- efficient, and compliant electrical installations that meet customer requirements, approved technical specifications, project budgets and applicable electrical standards and regulations

Key Job Accountabilities

Site Surveys and Technical Assessment

• Conduct site surveys to assess electrical requirements, existing installations and power availability.
• Inspect electrical distribution systems, wiring, switchgear, lighting, earthing and backup power infrastructure.
• Identify electrical capacity needs, installation constraints and safety risks.
• Assess power requirements for ICT, data centres, CCTV and other electronic systems.

Electrical Design and Engineering

• Develop electrical layouts, schematics, single-line diagrams and technical specifications.
• Design power distribution, lighting, earthing and protection systems.
• Calculate electrical loads, cable sizes, voltage drops and circuit protection requirements.
• Prepare BOQs, material schedules and cost estimates while ensuring regulatory compliance.

Electrical Installation and Implementation

• Supervise electrical installations, including wiring, cabling, conduits, distribution boards and switchgear.
• Install power outlets, lighting, circuit breakers and dedicated power supplies for ICT and security systems.
• Coordinate installation teams and ensure compliance with approved designs and safety standards.

Power Backup and Energy Systems

• Install, configure and maintain UPS systems, batteries, generators and power distribution units.
• Assess backup power requirements and support generator changeover and automatic transfer systems.
• Monitor backup power performance and recommend energy-efficient solutions and upgrades.

Testing and Commissioning

• Conduct electrical inspections and tests, including insulation, continuity and earth resistance testing.
• Test and commission electrical panels, UPS systems, generators and lighting installations.
• Identify and rectify faults before handover and prepare commissioning reports.

Maintenance and Technical Support

• Perform preventive and corrective maintenance of electrical installations and equipment.
• Diagnose and resolve electrical faults, power interruptions and equipment failures.
• Recommend system improvements, repairs and upgrades to enhance reliability and safety.

Power Quality and Energy Efficiency

• Monitor power quality, voltage fluctuations, harmonics and phase balancing.
• Recommend solutions for energy efficiency, surge protection and power management.
• Ensure reliable power supply to critical ICT and electronic infrastructure.

Project Management and Coordination

• Coordinate electrical projects with ICT teams, contractors, suppliers and project managers.
• Support project planning, procurement, resource allocation and installation scheduling.
• Monitor project timelines, budgets, quality and installation standards.

Technical Documentation and Reporting

• Prepare electrical drawings, load schedules, cable schedules and technical specifications.
• Maintain installation, inspection, testing and maintenance records.
• Prepare site reports, as-built drawings, commissioning reports and handover documents.

Safety and Regulatory Compliance

• Ensure electrical works comply with applicable engineering standards and safety regulations.
• Implement safe isolation procedures, LOTO and appropriate PPE requirements.
• Identify electrical hazards and ensure proper earthing, bonding and circuit protection.
• Ensure compliance with local electrical licensing and inspection requirements.
• Electrical projects completed within agreed timelines and budgets.
• Quality and accuracy of electrical installations against approved designs and specifications.
• Successful completion of electrical testing and commissioning on first submission.
• Compliance rate with applicable electrical safety standards and regulatory requirements.
• Number of electrical installation defects, safety incidents and recurring faults.
• Response and resolution time for electrical maintenance and customer support requests.
• Reliability and availability of electrical and backup power systems.
• Completion rate of scheduled preventive maintenance activities.
• Accuracy and completeness of electrical drawings, load schedules, test reports and as-built documentation.
• Customer satisfaction with electrical installations and technical support.
• Effective management of electrical materials, tools, equipment and project resources.
• Improvements achieved in energy efficiency, power reliability and reduction of avoidable electrical failures.

Key Performance Indicators

Work experience & Technical Proficiency

• 2–4 years of experience in electrical engineering, installations, power distribution or electrical project implementation.
• Practical experience in electrical design, installation, testing, commissioning and maintenance.
• Experience with distribution boards, switchgear, circuit breakers, cabling, lighting and power systems.
• Knowledge of UPS systems, generators, battery banks and backup power solutions.
• Experience in site surveys, load assessments, cable sizing and BOQ preparation.
• Ability to use electrical testing and diagnostic equipment.
• Experience supporting ICT infrastructure, data centres, telecommunication or security systems is an added advantage.
• Experience supervising technicians, electricians and contractors.
• Ability to prepare electrical drawings, technical reports and commissioning documentation.

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Purpose of the role

• To design, install, configure, integrate, test, commission, maintain and troubleshoot professional audio-visual systems and solutions for corporate offices, conference
• rooms, boardrooms, training facilities, auditoriums, command centres, educational institutions, hospitality facilities and other customer environments. The AV technician is responsible for delivering reliable, high-quality audio, video, display and collaboration solutions that meet customer requirements and provide effective communication, presentation and conferencing experiences.

Key Job Accountabilities

Site Surveys and Technical Assessment

• Conduct site surveys to assess AV requirements, room layouts, acoustics, power availability and existing infrastructure.
• Evaluate equipment locations, cable routes, viewing distances and network connectivity.
• Recommend suitable AV solutions based on customer needs, room capacity and budget.

AV System Design

• Design integrated audio-visual systems for boardrooms, meeting rooms, auditoriums, training rooms and command centres.
• Prepare system architecture diagrams, signal flow diagrams, equipment layouts and technical specifications.
• Design audio, video, display, conferencing and collaboration solutions.
• Prepare BOQs, equipment schedules and cost estimates.

 AV Equipment Installation and Configuration

• Install and configure projectors, LED displays, video walls, interactive screens, microphones, speakers and amplifiers.
• Install video conferencing equipment, control panels, AV racks and associated accessories.
• Perform AV cabling, termination, labelling and equipment connections.
• Configure equipment according to approved designs and manufacturer specifications.

Audio and Video System Optimization

• Configure audio processors, mixers, amplifiers, microphones and speaker systems.
• Optimize sound quality, audio levels, feedback suppression and speaker coverage.
• Configure display resolutions, image quality, video switching and signal distribution.
• Troubleshoot audio, video and connectivity issues.

AV Control Systems and Integration

• Configure AV control processors, touch panels and centralized control systems.
• Integrate audio, video, lighting and room automation systems where required.
• Coordinate with ICT, electrical and network teams to ensure seamless integration.

Video Conferencing and Collaboration Solutions

• Install and configure video conferencing systems, cameras, microphones and room control interfaces.
• Deploy platforms such as Microsoft Teams Rooms and Zoom Rooms.
• Configure wireless presentation, content sharing and room scheduling systems.
• Test conferencing functionality and resolve technical issues.

Testing and Commissioning

• Conduct functional testing of installed AV equipment and systems.
• Verify audio quality, display performance, conferencing functionality and equipment integration.
• Identify and rectify faults before commissioning and customer handover.
• Prepare testing and commissioning reports.

Maintenance and Technical Support

• Perform preventive and corrective maintenance of AV equipment and systems.
• Diagnose and resolve audio, video, display, conferencing and connectivity faults.
• Perform approved software and firmware updates.
• Recommend equipment upgrades and system improvements.

Customer Training and Technical Handover

• Train customers and end users on operating installed AV and conferencing systems.
• Prepare user guides, operating procedures and troubleshooting instructions.
• Demonstrate system functionality and provide technical handover documentation.

Technical Documentation and Reporting

• Prepare site survey reports, AV designs, equipment schedules and installation reports.
• Maintain equipment inventories, configuration records and maintenance logs.
• Prepare as-built drawings, rack layouts, operation manuals and commissioning reports.

Project Coordination, Safety and Compliance

• Coordinate AV installations with project managers, ICT teams, contractors, suppliers and customers.
• Monitor project timelines, budgets, quality and technical specifications.
• Ensure safe installation, proper cable management, equipment ventilation and secure mounting.
• Observe occupational safety requirements and applicable technical standards.
• Number of AV projects completed within agreed project timelines and budgets.
• Quality and accuracy of AV installations against approved designs and technical specifications.
• Successful completion of AV system testing and commissioning on first submission.
• Audio quality, speech intelligibility and coverage performance of installed sound systems.
• Video display quality, signal reliability and performance of installed video systems.
• Reliability and availability of installed video conferencing and collaboration systems.
• Number of recurring AV system faults and post-installation defects.
• Average response and resolution time for customer AV support requests.
• Completion rate of scheduled preventive maintenance activities.
• Accuracy and completeness of AV designs, signal flow diagrams, test reports and handover documentation.
• Customer satisfaction with AV system functionality, usability and technical support.
• Successful completion of customer training and system handovers.
• Effective management of project equipment, tools and materials with minimal wastage or damage.

Key Performance Indicators

Work experience & Technical Proficiency

• At least 2–4 years of relevant experience in audio-visual design, AV installation, AV integration or technical support.
• Practical experience installing, configuring, testing and maintaining professional AV systems.
• Experience with projectors, LED displays, video walls, interactive displays, microphones, loudspeakers, amplifiers, mixers and DSP systems.
• Experience implementing video conferencing and collaboration solutions such as
• Microsoft Teams Rooms and Zoom Rooms.
• Experience with AV signal distribution, HDMI, HDBaseT, USB, audio cabling and IP- based AV systems.
• Experience configuring AV control systems and integrating different AV equipment is desirable.
• Experience conducting site surveys, preparing AV designs and developing equipment schedules and BOQs.
• Experience commissioning AV systems, troubleshooting technical faults and training end users.
• Experience working on corporate boardrooms, conference rooms, auditoriums, training facilities, command centers or institutional AV projects is an added advantage

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Purpose of the role

• To design, install, configure, commission, maintain and troubleshoot telecommunications systems and infrastructure to ensure reliable voice, data, video and wireless communication services. The Telecommunications technician is responsible for delivering efficient, secure, scalable and high-performance communication solutions that meet customer requirements and organizational objectives. The role involves conducting site surveys, developing technical designs, implementing telecommunications infrastructure, integrating communication systems, and providing technical support to customers

Site Surveys and Technical Assessment

• Conduct site surveys to assess customer needs and existing telecommunications infrastructure.
• Evaluate equipment locations, cable routes, power and network requirements.
• Identify infrastructure gaps and recommend suitable solutions.

CCTV System Design and Planning

• Design telecommunications networks and communication systems.
• Prepare technical drawings, network diagrams, equipment layouts and BOQs.
• Plan fibre-optic, wireless, IP telephony and transmission solutions.
• Ensure designs are reliable, scalable and cost-effective.

Infrastructure Installation

• Install and configure telecommunications equipment and infrastructure.
• Implement fibre-optic links, wireless systems, antennas and cabling.
• Install racks, cabinets, patch panels and distribution frames.
• Ensure installations meet approved designs and safety standards.

Network Configuration and Integration

• Configure routers, switches, gateways, modems and transmission equipment.
• Set up IP addressing, routing, VLANs and communication protocols.
• Configure VoIP, SIP and IP telephony systems.
• Integrate telecommunications systems with existing ICT networks.

Testing and Commissioning

• Conduct equipment, signal, connectivity and link performance tests.
• Test fibre-optic and wireless links using appropriate tools.
• Verify voice and data communication quality.
• Resolve faults and prepare commissioning reports.

Maintenance and Technical Support

• Perform preventive and corrective maintenance.
• Troubleshoot transmission, connectivity, signal and equipment faults.
• Monitor system performance and recommend upgrades.
• Respond to customer support requests and resolve technical issues.

Experience:

• 2–4 years of experience in PABX installations, telecommunications systems, network infrastructure or technical support.
• Practical experience in installing, configuring, testing, maintaining and troubleshooting telecommunications equipment.
• Experience with fibre-optic systems, wireless links, IP networking, IP telephony, routers and switches.
• Ability to conduct site surveys, system integration, commissioning and technical documentation.
• Experience in enterprise, ISP or corporate telecommunications projects is an added advantage.
• Ability to coordinate with clients, vendors, contractors and service providers.

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Purpose of the role

• To design, install, configure, test, commission, train, maintain and troubleshoot Closed-Circuit Television (CCTV) surveillance systems and related electronic security solutions. The CCTV technician ensures that surveillance systems are reliable, effective, secure and compliant with customer requirements, industry standards, and applicable regulations. The role also involves conducting site surveys, preparing technical documentation, supporting project implementation and providing technical support to customers.

Key Job Accountabilities

Site Surveys and Technical Assessment

• Conduct site surveys to assess security needs and surveillance coverage.
• Identify camera positions, cable routes, power and network requirements.
• Recommend suitable CCTV technologies and system configurations.

CCTV System Design and Planning

• Design CCTV systems using appropriate cameras, recording and storage equipment.
• Prepare camera layouts, system diagrams and bills of quantities (BOQs).
• Determine camera specifications, coverage and storage requirements.

Installation and Configuration

• Install and configure IP and analogue cameras, NVRs, DVRs and related equipment.
• Install camera mounts, cabling and supporting infrastructure.
• Configure IP addresses, recording schedules, motion detection and user access.
• Set up CCTV management software and VMS platforms.

System Integration and Commissioning

• Integrate CCTV with access control, alarms and other security systems.
• Configure remote monitoring and mobile viewing.
• Test camera positioning, image quality, recording and playback.
• Commission systems and conduct customer handovers.

Maintenance and Technical Support

• Perform preventive and corrective maintenance.
• Troubleshoot camera, recording, network and software faults.
• Inspect equipment, connections, lenses and power supplies.
• Respond to customer support requests and recommend system upgrades.

Network, Storage and System Performance Management

• Ensure reliable network connectivity and video transmission.
• Manage storage capacity, recording schedules and retention periods.
• Monitor video quality, system availability and performance.

Work experience & Technical Proficiency

• 2–4 years of experience in CCTV installation, configuration, maintenance and technical support.
• Practical knowledge of IP and analogue CCTV systems, cameras, NVRs, DVRs and VMS platforms.
• Experience installing dome, bullet, PTZ, panoramic and specialized cameras.
• Knowledge of IP networking, TCP/IP, PoE, VLANs, switches, routers and remote connectivity.
• Experience with structured cabling, fibre optics, network cabinets and cable termination.
• Ability to conduct site surveys, camera positioning, system testing and commissioning.
• Knowledge of video storage, recording schedules, bandwidth and retention requirements.
• Experience integrating CCTV with access control, alarms and other security systems.
• Knowledge of power backup, UPS, surge protection and CCTV cybersecurity.
• Proficiency in CCTV configuration tools, network testers and diagnostic equipment.
• Ability to prepare CCTV layouts, system diagrams, technical reports and as- built drawings using AutoCAD, Visio, Word or Excel.
• Familiarity with installation standards, safety requirements and data protection regulations.

Education Background

• Bachelors degree, Higher National Diploma, or Diploma in Electrical andElectronic Engineering, Telecommunications Engineering, InformationTechnology, Computer Engineering, or a related technical field.Professional training or certifications in CCTV, electronic security systems,networking, or video surveillance technologies is an added advantage.
• Relevant manufacturer certifications in CCTV cameras, NVR/DVR systems, or Video Management Systems (VMS) are desirable.
• Training in occupational health and safety, working at heights and electrical safety is an added advantage.

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Purpose of the role

• The pre-sales technician will be responsible for providing technical expertise and support to the sales and business development function by understanding client requirements, developing appropriate ICT solutions and preparing comprehensive technical proposals. The role involves conducting technical site surveys, designing ICT infrastructure solutions, preparing Bills of Quantities (BOQs), Bills of Materials (BOMs), technical specifications and responding to tenders, RFPs, RFQs and EOIs compliance documents and datasheet. The Pre-sales Technician will work closely with the sales, procurement, project implementation teams, vendors and clients to ensure that proposed solutions are technically compliant, commercially viable, cost-effective and aligned with client requirements.

Key Job Accountabilities

Customer Requirements Analysis

• Engage customers and the sales team to understand business needs, technical requirements, and project objectives.
• Conduct site surveys, technical assessments, and infrastructure audits where necessary.
• Identify technical gaps and recommend suitable ICT solutions.

Solution Design and Architecture

• Design end-to-end ICT infrastructure solutions based on customer requirements.
• Develop technical architectures, network diagrams, equipment layouts, and bills of quantities (BOQs).
• Recommend appropriate hardware, software, licensing, and infrastructure technologies.
• Ensure proposed solutions are scalable, reliable, secure and cost-effective.

Technical Proposals and Tender Documentation

• Prepare technical proposals, compliance matrices, specifications, and tender responses.
• Review customer tender documents and identify technical requirements, deliverables, and compliance obligations.
• Develop solution descriptions, implementation methodologies, project schedules, and technical assumptions.
• Ensure all technical submissions are accurate, complete, and submitted within deadlines.

Costing and Commercial Support

• Prepare technical BOQs, bills of materials, and equipment specifications.
• Work with procurement and vendors to obtain pricing, technical information, and product availability.
• Support the preparation of quotations, costing schedules, and commercial proposals.
• Identify opportunities to optimize solution costs without compromising quality or performance.

Product and Vendor Management

• Maintain up-to-date knowledge of ICT products, technologies, industry trends, and vendor offerings.
• Liaise with manufacturers, distributors, and technology partners for product recommendations and technical support.
• Evaluate alternative technologies and recommend solutions that meet customer requirements.
• Support vendor demonstrations, proof-of-concept exercises, and technical presentations.

Sales and Customer Technical Support

• Support the sales team during customer meetings, presentations, and technical discussions.
• Deliver technical presentations and demonstrate proposed ICT solutions to customers.
• Respond to technical clarifications and customer queries during the sales cycle.
• Provide technical input during negotiations and solution reviews.

Project Handover and Implementation Support

• Prepare technical handover documentation for awarded projects.
• Brief implementation teams on the proposed solution, technical specifications, scope, and customer requirements.
• Support project teams in clarifying design assumptions and resolving presales- related technical issues.
• Ensure proposed solutions can be implemented within the agreed scope, budget, and timelines.

Documentation and Reporting

• Maintain accurate records of solution designs, proposals, BOQs, vendor quotations, and technical submissions.
• Prepare presales activity reports and provide updates on assigned opportunities.
• Maintain a library of technical solution templates, product specifications, and standard designs.

Work experience & Technical Proficiency

• At least 2–4 years of relevant experience in ICT presales, technical sales, ICT solution design, systems integration or ICT infrastructure.
• Practical experience preparing technical proposals, tender responses, BOQs and bills of materials.
• Experience conducting customer technical assessments and site surveys.
• Demonstrable exposure to ICT infrastructure solutions such as enterprise networking, structured cabling, wireless networks, cybersecurity, servers, storage,
• CCTV, access control or unified communications.
• Experience engaging technology vendors, distributors and customers is desirable.
• Experience supporting ICT projects from opportunity identification through technical design and implementation handover is an advantage.

Education Background

• Bachelors degree in Information Technology, Computer Science, Telecommunications,
• Computer engineering, Electrical and Electronic engineering or a related technical field.
• Professional certifications in relevant ICT technologies.
• Relevant vendor certifications in networking, cybersecurity, cloud computing, data centre infrastructure or unified communications are desirable.

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Purpose of the role

• To design, install, configure, test, commission, maintain, and troubleshoot structured cabling infrastructure and enterprise networking systems. The
• Structured Cabling and Networking technician is responsible for delivering reliable, secure, scalable, and high-performance network infrastructure that supports customers ICT and communication requirements. The role involves conducting site surveys, preparing technical designs, installing copper and fibre-optic cabling systems, configuring network devices, and providing technical support to ensure optimal network connectivity and performance.

Key Job Accountabilities

Site Surveys and Technical Assessment

• Conduct site surveys to assess customer requirements, existing network infrastructure, building layouts and installation environments.
• Identify cable routes, equipment locations, telecommunications rooms, server rooms, network cabinets and network connection points.
• Assess existing copper and fibre-optic infrastructure and identify upgrade or expansion requirements.
• Determine network connectivity, bandwidth, coverage and infrastructure requirements.

Structured Cabling Design and Planning

• Design structured cabling systems for commercial buildings, offices, data centres, campuses and other facilities.
• Prepare cable layout drawings, network topology diagrams, cable routing plans, rack elevations and bills of quantities (BOQs).
• Design copper and fibre-optic cabling infrastructure in accordance with applicable industry standards and customer specifications.
• Determine cable types, cable categories, fibre types, termination points, patch panels, outlets, racks and containment requirements.
• Plan network cabinet layouts, patching arrangements, cable management, and equipment positioning.

Structured Cabling Installation and Termination

• Install copper data cables, fibre-optic cables, patch panels, faceplates, outlets and telecommunications cabinets.
• Install cable containment systems, including trunking, conduits, cable trays, ladders and conduits as required.
• Perform cable pulling, dressing, termination, splicing, patching and labelling.
• Terminate copper cables using appropriate standards and practices, including T568A and T568B where specified.
• Perform fibre-optic termination, fusion splicing and fibre distribution frame installation where required.
• Ensure installations are neat, organized, properly supported and compliant with approved designs and installation standards.

Network Equipment Installation and Configuration

• Install, configure and maintain network switches, routers, wireless access points, firewalls and related network devices.
• Configure IP addressing, VLANs, trunking, routing, switching, DHCP, DNS and other network services as required.
• Configure wireless networks, SSIDs, authentication and access point connectivity where applicable.
• Support network equipment rack installation, patching, power connections and equipment integration.
• Ensure network devices are configured according to approved designs, security requirements and manufacturer recommendations.

Testing, Certification and Commissioning

• Conduct structured cabling tests and certification using appropriate copper and fibre-optic testing equipment.
• Perform wire mapping, continuity, length, attenuation, insertion loss, return loss, and other relevant cable tests.
• Conduct fibre-optic testing using Optical Time-Domain Reflectometers (OTDRs), optical power meters and light sources where applicable.
• Verify network connectivity, link speeds, VLAN functionality, routing, wireless connectivity and overall network performance.
• Identify, document, and rectify installation defects and network faults before commissioning.
• Prepare test results and commissioning reports for customer acceptance.

Work experience & Technical Proficiency

• At least 2–4 years of relevant experience in structured cabling installation, ICT networking, network support or ICT infrastructure implementation.
• Practical experience installing, terminating, testing and certifying copper and fibre-optic cabling systems.
• Experience with Cat6, Cat6A, fibre-optic cabling, patch panels, network outlets, racks and cable containment systems.
• Experience installing and configuring switches, routers, wireless access points and other network devices.
• Practical knowledge of network troubleshooting, IP addressing, VLANs, routing and switching.
• Experience using cable certification equipment, OTDRs, fusion splicers and network diagnostic tools is desirable.
• Experience preparing network drawings, cable schedules, test reports and as- built documentation.
• Experience working on commercial, corporate, institutional, or data centre ICT infrastructure projects is an added advantage.

Education Background

• Bachelors degree, Higher National Diploma, or Diploma in Information Technology,Computer Science, Telecommunications Engineering, Computer Engineering,Electrical and Electronic Engineering, or a related technical field.
• Professional certifications in networking and structured cabling are an added advantage.
• Relevant vendor certifications from Cisco, MikroTik, Huawei, Juniper or other networking technology providers are desirable.
• Certifications or training in fibre-optic installation, splicing, testing, and structured cabling are an advantage.
• Training in occupational health and safety and working at heights is desirable.