Job Opportunities at Lead Consultants - HRBP Solutions

Job Purpose: To effectively manage and maintain the Company‘s residential and commercial properties to the satisfaction of the tenants and directors.

To develop new commercial/residential properties business, and provide comprehensive property services to clients.

Responsibilities for the Property Manager Job

• Maintenance: Ensuring the buildings are well maintained, by preparing a maintenance plan for the properties and monitoring its implementation.
• To Carry out regular audits of equipment in properties to ensure its safe custody and to monitor their maintenance by any external parties, and ensure the overall maintenance budget is effectively managed.
• Ensures contracts for maintenance services are in place, and supervises repairs.
• Finance: Accomplishing financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Prepares reports analyzing, and summarizing leasing data and trends.
• Property management: Maintains property by enforcing rules of occupancy; inspecting vacant units, completing repairs and planning renovations; Letting: Attract tenants by advertising vacancies; obtaining referrals from current tenants; negotiating leases; collecting security deposit. Establish rental rates by surveying local rental rates;
• Ensure all tenant leases are properly executed and registered. Customer service:
• Developing and maintaining cordial relationships with clients by responding to their enquiries/requests/complaints expeditiously Safety:
• Ensure appropriate safety standards are maintained and undertake quarterly health and safety inspections within the properties.

Qualifications for the Property Manager Job

• Diploma / Bachelor’s degree in Land Economics, Construction management, Project management or their equivalent
• Computer proficiency with an emphasis in MS Office (particularly Word, Excel and PowerPoint). Knowledge of, or working with ERP an added advantage. Excellent communication skills, both verbal and written Honest, well organized and demonstrate a high level of integrity
• At least Five years experience in Property management is a must.

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Personal Attributes Required for the Supervisor Job

• Must have the ability to evaluate business opportunities with partners and potential customers and negotiate with other departments to implement marketing initiatives.
• Must be able to forge and keep close relationships with existing clients
• Should be familiar with a variety of the field concepts, practices and procedures.
• Must have real extensive experience in planning and people management skills.
• Wide degree of creativity and attitude is expected

Qualifications for the Business Development Job

• Must have a minimum degree/Diploma in Sales and Marketing or any other related fields with at least 5-7 years of experience in the same field.

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Responsibilities for the Operations Manager Job

• Ensure world-class service levels for all Terrestrial Operation broadcast platforms
• Optimized resource utilization (sites, equipment, staff, operational costs )
• Ensure effective implementation of new services and software/hardware on various Broadcast platforms
• Ensure sophisticated monitoring and quality control procedures
• Established and maintained operational recovery processes within Terrestrial Operations
• Effective communication up & down
• Overall responsibility and ownership and rapid resolution of Terrestrial Operations service issues.
• Establish, implement and maintain operational processes to achieve optimum service levels
• Support Satellite Operations infrastructure
• Contracts management with service providers
• Managed product monitoring (uptime, down time)
• Change control and problem solving processes
• Database management (event and fault logging)
• Streamlined processes and operational efficiency and cost effective delivery
• Standard Operating Procedures
• Established and maintained recovery processes
• Management Reports
• Ensure Corporate Governance process are followed

Qualifications for the Operations Manager Job

• A degree in engineering or related field.
• 5 years’ experience working in the same position preferably at a senior level.
• Experience working in the pay TV industry

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Responsibilities for the Business Support Desk Job

• (Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organization’s mission and strategy)
• All Technical and Service Support escalations from all service touch points (Branch, Call Centre, Social Media, Agencies, Field service, Anti-piracy team, Service Desk etc.)
• Manage and resolve Regulatory/Consumer bodies and internal staff escalations
• Provide hands-on support and guidance to staff to ensure they deliver the required customer experience, quality of service and personal targets
• Conduct coaching and training for top reasons for escalations
• Communicate, monitor and maintain performance standards
• Identify areas for development to ensure continuous improvement
• Resolve escalated customer queries and complaints and provide feedback to customers and matters resolved.
• Identify opportunities to improve and expand product and service offerings based on the voice of the customer
• Contribute and identify areas for improvement and enforcement of processes and procedures;
• Identify, accumulate and analyse statistics that reflect on your teams performance
• Continuously assess the technical competence of your team and take steps to develop their knowledge and skills for effective service delivery
• Identify trends from subscriber escalations
• Escalate issues to relevant departments
• Compile reports
• Manage relationships with key support functions – corporate
• Work closely with other departments on joint projects, such as IT, Operations and Sales/Marketing
• Provide input in testing feedback sessions
• Knowledge of Clarity and core Clarity pillars

Qualifications for the Business Support Desk Job

• Minimum first degree in social sciences or a business related field
• An additional focused Call Centre qualification and/or Diploma in Customer Services Management will be an added advantage
• 5 years of working experience at the Call Centre or in the Service Industry with some supervisory level experience
• Experience at technology oriented service firms; Mobile telephony, BPO call centres, etc. will be an added advantage
• Excellent interpersonal skills
• Ability to motivate to produce results
• Excellent oral and written communication skills
• Dependability
• Multi-tasking

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Responsibilities for the Sales Job

• Assist in Develop activities, work schedule and staff targets in conjunction with the Shop Manager and Assistant Shop Manager.
• Responsible for implementing the annual work plan to staff.
• Daily oversea of activities within the shop.
• Responsible for stock count, and placing of orders for more stock.
• Responsible for stock display and maintains product quality levels in conformity with the shop image and audience served.
• Make special orders in conjunction with the Shop Manager and Assistant Shop Manager.
• Make weekly reports on the Shop performance; movement of merchandise, proposals on additional merchandise, on customer service by staff.
• Handle customers with large volume of purchases.
• Customer Service, queries on products, pricing, discount.

Requirements for the Sales Job

• Diploma / Degree in Sales and Marketing or any related field
• At least 3 years experience on supervisory position

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Responsibilities for the Oil Refinery Supervisor Job

• Responsible for managing all the activities and working operations of oil refinery. He is responsible to manage the date of project completion. Oil refinery manager is responsible for keeping updates of work. By this report he can analyze the project submission date.
• The oil refinery supervisor is responsible for giving guideline to employee so that the output can be increased with the maximum rate.
• He is responsible for giving training to workers on different task of oil refinery.
• He is responsible to make guidelines according to the date of project and instruct to worker to do work as per illustrated guidelines.
• He is responsible to manage all obstacles of project like lack of equipments and employee.
• Oil refinery supervisor is responsible for maintain good relation with clients by best quality.
• He is responsible to supervise the execution process of project.
• He is responsible for arranging teaching programs in which oil refinery supervisor provide different useful tips for working efficiently.
• He is responsible for completing the project with the desired time period and budget. He ensures that all the requirement and specification has been derived in the completed project.

Qualifications for the Oil Refinery Supervisor Job

• Minimum requirement a Bachelor of Science degree in Chemistry
• Minimum of 5 years experience required with a strong knowledge of refinery

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Main Role of the Maintenance Executive

• To inspect equipment condition, measure & analyze trends and identify the needs for maintenance (Mechanical equipment), taking into account production constrains without compromising the safety needs of the plant.
• Contributes to the best level of performance of the plant’s equipment
• Support plant team in ensuring employees and contractors adhere to the Health and Safety Policy as well as adherence to OSHA Act in all the operations by employees and contractors.
• Ensure compliance to our Environmental Policy and carry out maintenance activities in a manner that would cause minimum impact to the environment.
• Maintain an in depth knowledge of the condition of the plant equipment on a continuous basis.
• Ensure the planned inspection of all plant equipment and initiate work orders based on inspection results, including safety checks. In case of an anomaly, performs first an analysis and prioritise each action.
• Monitors and coordinate condition predictors for all critical equipment i.e. Oil analysis, wear rates, Vibration analysis.
• Follow up preventive maintenance schedules.
• Validate and Update equipment specifications files and History sheets.
• Carry out first level inspections on all Mechanical equipment in the plant.
• Evaluate and improve the preventive maintenance plans as proposed by suppliers, create and update corresponding sheets.
• Ensures systematic review, application and optimisation of lubrication program for all Mechanical equipment.
• Carry out specific inspections (Basic vibration analysis, Balancing and laser alignment, noise, temperature, and other Mechanical measurements).
• Preparation of daily work schedule for PM tasks in accordance with equipment needs while utilising SAP document and monitor equipment history files.
• Develop and maintain a predictive maintenance program (Routes) for the plant and monitor progress and effectiveness of the preventive program and initiate any changes where necessary.
• Counter check parameter settings for all the critical equipment and new installations e.g. Alarm levels.
• Report Inspection findings and make recommendations to the Engineering management of the preventive and corrective work or improvements to be performed based on his analysis.
• Performs on call duties for Mechanical Works
• Other duties and assignments as necessary.

Qualifications for the Maintenance Executive Job

• Ordinary Diploma or Higher Diploma manufacturing Industry or Bsc. Mechanical Engineering
• 5 years experience in a busy environment most preparable working in a cement processing , heavy machinery, soda ash , edible oils etc
• Good in Vibration analysis, laser alignment and balancing
• Computer proficiency in Ms Excel, MS Project, Vibration analysis software, Word.
• Good knowledge of Health and Safety Laws and Regulations.
• Engineering drawings reading skills.
• Experience in a full cement manufacturing plant will be an added advantage

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Responsibilities for the Merchandiser Job

• Sales; Market share in key categories & meeting sales targets where applicable
• Stock Availability and order generation; Ensuring all FMS models are on shelves. Depending on the branch, FMS stock is pre- determined (Stock lists tbe checked daily).
• Displays; Golden zone displays and systematic display ensuring brand visibility and prominence.
  POP placement; Ensuring all POP, Toppers, shelf strips, shelf Matts, promotional flyers etc are well displayed and consistently displayed.
• Reporting of issues; Same day feedback for damaged goods received, service issues, Out of box failures.
  Communication; On time communication of issues with correct information e.g. on Out of box failures – Model number, Serial number, Invoice number etc.
• Cleanliness; Ensuring products in the branches are clean, Price tags correctly and consistently displayed.
• Competitor activity reporting; Report competition activity as fast as possible.

Qualifications for Merchandiser Job

• Minimum Diploma in merchandise management, retailing, product procurement, sales or any other related field of study.
• 1-2 years of experience in the merchandising
• Must possess outstanding communication skills
  Must be motivated, energetic, professional, courteous and organized

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Responsibilities for the Forwarding Executive Job

• The incumbent will build and grow the international freight forwarding business in close liaison with various route Managers and the local sales teams
• Sales Leads: Use available data from various sources to build up sales leads that are shared with group offices and followed closely to closure.
• Client Relationship Management: Visit potential clients individually or with the direct sales team to educate and sell end to end solutions.
• IFF Reporting: Develop and implement templates that will show gains and losses on IFF business on a monthly basis.
• Tariffs: Manage the tariff in conjunction with the team and ensure air and ocean rates are competitive whilst comparing with the local available rates.
• Budget: Ensure agreed budgeted volumes and gross margin per route are achieved on a monthly basis.
• Commercial visits: Coordinate route management visits and ensure firm appointments are fixed in close liaison with the Commercial Manager and the Managing Director.
• Order Processing: Manage the order processing team by ensuring consistent follow up and update on all shipments on hand.
• IFF proposals: Work closely with the pricing team to ensure all IFF proposals are responded to within 24 hours from receipt of enquiries.

Qualifications for the Freight Forwarding Executive Job

• Business Degree
• Knowledge of the freight industry
• 3 years work experience