• Job Opportunities at Kilimall

  • Posted on: 18 January, 2017 Deadline: 21 January, 2017
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    Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us Thank You and we hope you enjoy your experience with us.

    Content Officer


    Report to the Marketing team

    Content officer Job Duties & Responsibilities

    • Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.

    • Collaborates across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objective at the lowest possible cost.

    • This role requires a brand publisher mindset: To create the content our audience is looking for and then to optimize the path to conversion.

    • Editorial calendar and organization workflows must be developed and managed.

    • Channel management of digital content hubs and all supporting social channels including email/newsletter distribution. The applicant must understand the basic best practices of the main social media channels, which content and approaches work on each and why.

    • Measurement and optimization of the program will be required on a regular and ongoing basis.

    • Management of all creative resources including designers, writers, and other agency personnel.

    • Integration of content programs with brand campaigns to drive brand to demand.

    • Executive presentation on the program approaches and results will be required.

    Qualification Required for the Content officer Job

    • Has the working experience of live show operation

    • Experience creating content for the web and growing a social audience.

    • Editorial mindset that seeks to understand what audiences consume and how to create it.

    • Ability to analyze and present content and social performance.

    • Experience with WordPress, google analytics, Slide share, and the top social channels.

    • Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales.

    go to method of application »

    Human Resources Officer


    The Human Resource Officer provides advice and assistance to Section Heads and Team Leaders.

    Human Resources Officer Job Key Responsibilities

    • Handling recruitment of staff, up to induction and orientation and placement at the various department.

    • Development of job descriptions for new positions and advertisements

    • Looking after the health, safety and welfare of all employees

    • Organizing staff training sessions and activities

    • Monitoring staff performance and attendance

    • Advising line managers and other employees on employment law and the employer’s own employment policies and procedures

    • Handling staff complaints, and disciplinary procedures

    • Implementation of policies and procedures aimed at promoting staff welfare at the work place.

    • Prompt filing of employee records and maintenance of HR registry and archive.

    • Providing administrative support in the management of Learning and development programs

    • Implementing company policies and programs to ensure consistency and fairness in the provision of Human

    • Resources services.

    • Administration of staff welfare programs such as the medical cover and Group Personal Accident schemes.

    • Administration of employee exit and related human resource issues.

    Special Requirements:

    • 10% of her working time may be spent on travelling

    • May be require from time to time to work beyond standard office hours.

    • Note: All job descriptions are subject to management review and may be modified based on business requirements.

    • In case of any variation between this description and the actual duties performed, management has the right to make appropriate decision.

    Knowledge, Experience, and Skills Required for the Human Resources Officer Job


    • Bachelor’s degree in Human Resources Management

    • Higher Diploma in Human Resource Management.

    • Membership of the Institute of Human Resources Management

    • Working knowledge of Labour Laws and Industrial Relation procedures.


    • 3 years of experience in as similar position

    • Work experience in an e-commerce setting is preferable.

    Behavioral Competencies

    • Proficiency in Microsoft Office applications.

    • Very strong personality and organizational skills

    • Excellent verbal and written communication skills

    • A good team player

    • High level of commitment to duty, and discipline.

    • Demonstrable ability to put customer interests first.

    • Strong focus on impact

    • Unquestionable level of integrity.

    Method of Application

    Are you the person we are looking for! Please send your cover letter and curriculum vitae to hr.ke@kilimall.com with subject title: CONTENT OFFICER or HRO. Deadline: 21st January, 2017


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