Career Opportunities at Kenya Airways - 3 Positions

Brief Description

Performs Simulator Maintenance to high safety and operational standards as required by KQ, Kenya Civil Aviation Authority and other Aviation safety regulatory authorities.

Detailed Description

• Review, analyze and maintain existing code
• Develop test programs
• Perform software tests
• Development of software and/or hardware specifications
• Diagnosing and correcting problems on the simulators and associated hardware.
• Perform Preventive Maintenance (PM) tasks on the simulators, UPS and associated hardware.
• Perform tasks to support the KQ simulator group as required.
• Utilize Maintenance Management System to record and track maintenance activities.
• Complete all designated training activities.
• Perform preflight and post flight on designated simulators.
• Perform basic visual alignments.
• Run automatic QTG's. (Qualifications Test Guide)
• Refurbishment and hardware modifications.
• Comply with KQ and CAE Quality Management System..
• Perform housekeeping functions to maintain the simulators as required.
• Perform logistics duties, including parts received, repair, and testing/validation.
• Inculcating safety culture in Kenya Airways within the simulator and simulator facility
• Communicates simulator facility state and needs to both internal and external stakeholders.
• Contribute to the processes by recommending solutions, writing technical sections.

Job Requirements

Knowledge, Skills, Experience

Minimum Qualifications 

• Technical degree or 4 years experience in an electronic, avionic, or technical related field.

Additional Qualifications

• Computer literate (PC and / or computer mainframe/architecture
• Proficiency in operating test equipment (oscilloscope, multi-meter, signal generator, logic analyzer, etc.).
• Knowledge in analog and digital theory.
• Strong C++ and object oriented programming

Minimum Years of Experience

• 1 year

Other Skills

• Written communication skills, Air legislation, Aviation Security ).
• Proficiency in soldering and circuit board repairs.
• Knowledge of MS-Office tools and suite

Competencies

Behavioral Competencies

• Achievement Drive & Initiative - Level 2
• Passion for Kenya Airways - Level 2
• Industry and Market Knowledge - Level 2
• Leading Courageously - Level 2
• Living and Breathing Customer Service - Level 2
• Leading Teams for Excellence - Level 2
• Holding Others Accountable - Level 2
• Humility - Level 2
• Collaborating as a Team - Level 2
• Coaching  and Developing Others - Level 2

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Brief Description

Consistently deliver quality service to guests in a safe and secure cabin environment that guarantees guest comfort and satisfaction, while providing assistance to the flight purser on board and leadership in economy class.

Detailed Description

Deliver onboard quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary for efficiency and customer satisfaction. 2. Coordinate proper utilization of company property to guard against wastage, misuse and damage, while ensuring that all flight documentation is handled correctly. 3. Implement safety and security standards to ensure compliance to regulatory requirements and company standards on every flight. 4. Carry out FA performance appraisals while offering constructive feedback to motivate and improve performance. 5. Carry out duty free sales to maximise profits on board 6. Manage crew and cabin appearance standards to ensure compliance with company set standards

Job Requirements

English language proficiency.

• Leadership and communication training
• At least 1 year experience as a flight attendant.
• Excellent communication skills.
• Computer proficiency.
• Experience in customer service environment desirable.
• Good knowledge of regulatory requirements, industry and company policies, procedures and standards. Organizational, planning and analytical skills
• Excellent communication skills
• Excellent leadership and Supervisory skills
• Able to work towards achieving targets without supervision
• Attention to detail
• Proactive and dynamic

Additional Details

Quality customer feedback

• Nil violations
• Maximized onboard duty free sales Nil Violations On time performance Consistent customer service

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Brief Description

To sell and promote KQ products and services to customers so as to generate maximum revenues and expand market share.

Detailed Description

• To gather and prepare clientele database for planning and identifying clients’ needs.
• To prepare visit workplan for clients for optimum utilization of time and resources.
• To visit, service and build relations to clients (TA, CLP, Govt etc) to maintain loyalty and optimise revenue.
• To achieve set sales targets in line with budget for profitability of the airline.
• To prepare, close sales contracts and deals to key accounts to generate maximum revenue.
• To promote KQ products and services to create awareness and generate sales and revenue.
• To gather market intelligence to identify threats and opportunities so as to maintain a competitive edge and generate sales.
• To prepare sales report for management information and performance evaluation and monitoring.

Job Requirements

• Graduate or ‘O’/’A’ level with 4 years sales experience
• Airline experience an added advantage
• Selling and negotiation skills
• Computer literate
• Analytical influencing skills
• Valid driving licences

Additional Details

• Presentable and smart
• Self confident
• Team player
• “Go Getter” and self motivator
• Result focused and outgoing
• Result oriented
• Excellent product knowledge
• High Integrity
• Ability to work with minimum supervision