Job Opportunities at Kenya Ferry Services Limited - 3 Positions

Grade FU1 – Ref: KFS/HR/IAA/08/2017 

Job Summary

Reporting to Principal Internal Auditor, the Internal Auditor will be responsible for ensuring
effective and efficient execution of KFS internal audit mandate and functions.

Internal Audit Assistant Job Responsibilities

• Provide clerical and other support services to audit teams;
• Check petty cash payments for authority and supporting documents;
• Verify cash receipts at petty cashier’s office and subsequent banking;
• Carry out random checks on board the vessels to ensure validity of toll tickets;
• Verify waybills against checklist and point of sale (POS) audit reports; and
• Gather audit evidence and file as guided;

Qualifications for the Internal Audit Assistant

• Minimum of Bachelors degree in Accounting/ Finance/ Economics;
• 6 years relevant working experience;
• Demonstrable technical skills in auditing; and
• Demonstrable communication, report writing and numeric skills;

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Grade FU5- Ref: KFS/HR/GFA/08/2017

Job Summary

Reporting to the Senior Administrative Assistant, the General Ferry Attendant will be
responsible for creating a healthy, safe and clean environment to achieve company objectives.

General Ferry Attendant Job Responsibilities

• Wash and sweep vessels cabins and toll collection booths;
• Scrub booths and ramps;
• Drain vessels and booths during rainy season;Whitewash ramps; and
• Raise flags on ferries and compound

Qualifications for the General Ferry Attendant Job

• Minimum of Kenya Secondary School Certificate (KCSE) or its equivalent from a recognized institution;
• Possession of First Aid Course from St. John Ambulance or KIHBT or any other recognized institution;
• Possession of Health and Safety Certification or its equivalent from a recognized institution;
• Three (3) years relevant working experience;
• Demonstrable ability to read, write and perform simple arithmetic calculations;
• Demonstrable communication skills; and
• Familiarity with standardized work procedures.

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Grade FU3- Ref: KFS/HR/CRA/08/2017

Job Summary

Reporting to the Customer Relations Officer, the Customer Relations Assistant will be
responsible for ensuring customer complaints, enquiries, compliments are well handled to
exceed their expectations and provide and improve image of the company by giving
immediate and timely information to the public.

Customer Relations Assistant Job Responsibilities

• Make announcements to all ferry users;
• Disseminate safety information to passengers and motorists boarding and disembarking the ferries;
• Attend to customers’ complaints and address issues where possible;
• Prepare customers interaction records, that is enquiries, complaints, comments, action taken; and
• Assist in implementation of recommendations arising from the customer satisfaction surveys.

Qualifications for the Customer Relations Assistant Job

• Possession of Diploma in Communications/ Public Relations/ Journalism or its equivalent from a recognized institution;
• Three (3) years relevant working experience;
• Demonstrable computer skills;
• Demonstrable ability to write and analyze complex reports; and
• Demonstrable numeric, interpersonal and communication skills.