Job Opportunities at Britam - 2 Positions

Job Purpose

The role will report to the Supervisor Medical Claims. The holder will be responsible for assist in processing and payment of claims. Preferred candidate Rwandase national

Key Responsibilities

• Review documents and pertinent requirements regarding an insurance claim
• Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim
• Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim
• Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms
• Record all claims transactions
• Prepare claims registers for claims meetings and update the various claims reports
• Prepare initial claim letter and mail to insured, along with appropriate forms for completion
• Track and follow up on receipt of necessary forms
• Perform any other duties as may be assigned from time to time

Working Relationships – Internal & External

• Accountable to the Supervisor, Medical Claims
• Required to liaise and work closely with the other departments as may be necessary
• Clients
• Service providers

Knowledge, Experience And Qualifications Required

• Diploma in Nursing
• Basic understanding of insurance concepts
• One year experience in claims processing

Technical Competencies

• Knowledge of insurance industry and concepts
• Knowledge of medical claims processes and procedures
• Knowledge of insurance regulatory requirements

Essential Competencies

Learning and Researching : Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.

Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.

Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.

Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.

Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

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Job purpose

Develop and analyse the Group strategy and strategic initiatives as well as create a consolidated view of all strategic initiatives across the Group.

Key Responsibilities

• Ensure all strategic initiatives meet shareholder return on investments (ROI) requirements and are in line with risk appetite of the company;
• Ensure that strategic planning feeds into budget preparation process;
• Contribute to the development and innovation of new strategic initiatives across the group;
• Oversee the end-to-end strategic planning process, including setting targets, developing templates and supporting BUs in building plans;
• Establish and review Britam’s key strategic priorities and translate them into a comprehensive strategic plan;
• Translate strategies into actionable and quantitative plans;
• Continuous communication of the group strategy to all Britam staff;
• Ensure that all business Units are functioning in line with formulated strategies;
• Establish the strategic planning process’ milestones, meeting calendar and deadlines with the business units;
• Link the strategic activities to an actively managed and ongoing performance management system;
• Partner with all business leaders, special committees, and consultants to support execution of key initiatives;
• Constructively challenge different business unit’s strategic and financial plans;
• Build the required skills and knowledge for strategy development amongst business unit heads, e.g. Business case development; and
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Performance and strategy plans implemented
• Financial strategy reports

Working Relationships

Internal Relationships;

The Group Strategy Manager will be,

• Accountable to the Principal Director, Strategy, Finance and Operations
• Required to liaise and work closely with Business unit heads and managers

External Relationships;

Required to develop and maintain working relationships with,

• Business Partners
  • Regulators and industry bodies

Knowledge, Experience And Qualifications Required

• Bachelor’s Degree in Economics, Business administration, finance or related field related field
• Masters’ degree is an added advantage
  • 7 -10 years’ experience in strategy design management, implementation and review, 3 – 4 years of which should be in a managerial capacity

Competencies

Technical and functional competencies;

• Strategic planning and ability to develop strategic plans;
• Strategic analysis using all of the following various methods such as:

Value Chain Analysis

Results Based Management

Scenario Planning and

Sensitivity Analysis Logical framework analysis

Pestel analysis

SWOT analysis

Cost benefit analysis

• Project and programme management (management of multiple projects);
• Performance management-sound knowledge and experience with defining corporate performance management and defining and measuring strategic outputs and advising the organisation on how to cascade these to functions and specific role KPI`s; and
• Monitoring and evaluation-sound experience and knowledge in establishing monitoring frameworks and mechanisms for monitoring strategic realisation and outputs.

Core competencies

• Communication skills
• Building Relationships
• Focuses on the Customers
• Develops Self
• Solves Problems
• Develops Others
• Manages Quality and Risk
• Managing Change and Ambiguity
• Develops Business