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  • Posted: Oct 17, 2017
    Deadline: Oct 19, 2017
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    Waumini Sacco is a Savings and Credit Co-operative Society registered in 1980 under the Co-operative Societies Act of the Laws of Kenya. The Sacco primarily mobilizes Savings and Deposits and extends Credit to its members thereby empowering them economically and socially. Through visionary leaders, committed members and economic environments over the course...
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    Accounts Assistant

    Job Responsibilities
    • Identification of defaulters and demand payments.
    • Notifying both defaulters and guarantors.
    • Identification of Unit (employers) defaulters
    • Recovery of defaulted loans on expiry of notice.
    • Reimbursement of guarantor’s savings once the defaulter pays.
    • Preparing periodical management reports on delinquent loans and accounts
    • Replacement of alternative Guarantors
    • Managing and resolving member’s queries.
    • Listing defaulters with Credit Reference Bureau.
    • Any other duty as may be delegated by the supervisor

    Qualifications

    • Minimum KCSE C+
    • CPA Part II , Certified Credit Professional (CCP Part 2)or ACCA Level II.
    • A Diploma in Banking, Co-operative Management from a reputable institution. (Degree in Finance have an added advantage)
    • Knowledge of computerized accounting systems.
    • Those with knowledge in debt management will have an added advantage.
    • Certificate of good conduct
    • At least 2 years’ experience in same level in a financial institution.
    • Good analytical, communication, organizational and interpersonal skills
    • High degree of integrity

    go to method of application »

    Customer Care Officer

    We are a fast growing national Cooperative with over 22,000 members and the head office in Westlands, Nairobi and a branch network. We intend to fill the position(s) below on a 2 year renewable contract.

     Job Responsibilities
    • Handling various routine inquiries received by phone and emails from internal and external stakeholder/Telephone management
    • Directing queries to relevant officers and ensuring that feedback is promptly given.
    • Following up on queries directed to relevant officers to ensure that Sacco SLA’s are adhered to.
    • Giving daily reports to supervisor on matters not closed and other matters that require attention.
    • Having Knowledge of all products in the Sacco and providing members with product and service information.
    • Managing and resolving member complaints.
    • Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders at all times.
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions and transactions

    Qualifications

    • At least a Diploma in customer care/ marketing/administration/ Public Relations /Communication.
    • Bachelor’s Degree in Marketing/PR/Communication is an added advantage.
    • Minimum 2 years working experience in service industry.
    • Good knowledge of customer care and delivery of good services.
    • Knowledge of accounting, credit and lending principles and basic computer knowledge.
      Perfect listening, telephone management and communication skills.
      Excellent interpersonal skills and demonstrated track record of team work.
      Effective organization, time management and problem solving skills.

    go to method of application »

    Sacco Registry Assistant

    We are a fast growing national Cooperative with over 22,000 members and the head office in Westlands, Nairobi and a branch network. We intend to fill the position(s) below on a 2 year renewable contract.

    Job Responsibilities
    • Opening files for new members
    • Filing and retrieval of files on request.
    • Mailing and postage.
    • Retrieval and archiving of closed files
    • Preparing periodical reports.
    • Preparing files for Loans Approval Committee.
    • Scanning and photocopying of documents.
    • Any other duty as may be delegated by the supervisor

    Qualifications

    • Minimum KCSE C+
    • Diploma in Archive and Records Management/Information Management.
    • Degree in Records Management/Information Management
      will have an added advantage.
    • At least 2 years’ experience in archive and records management
    • Knowledge in computerized accounting systems.
    • Certificate of good conduct
    • Good analytical, communication, organizational and interpersonal skills
    • High degree of integrity.

    Method of Application

    Applicants SHOULD attach a duly filled job application form from our website current CV giving their day time telephone contact and a cover letter indicating current and expected salary and explaining the suitability for the position on or before 19th Oct 2017 to hr@wauminisacco.com. NB: Please include the POSITION TITLE you are applying for in the subject line of your application. Only the shortlisted candidates shall be contacted.

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