Career Opportortunities at Postal Coporation of Kenya

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GRADE MG2

 Duties and Responsibilities

• Provide powerful leadership in the efficient delivery of Mails business.
• Responsible for development, setting of realistic targets, reviewing and monitoring the performance of all Mail sales activities in line with the corporations set objectives as reflected in the strategic plan.
• Develop business plans and sales strategy to gain market penetration and attainment of strategic fit.
• Providing high quality service to PCK customers in accordance with the agreed UPU standards.
• Facilitate training, motivating and giving direction to the sales teams in the region to ensure set targets are met.
• Effective maintenance of the Mail service infrastructure, including equipment.
• Evaluate regional business performance reports that include analysis and review of previous period performance with detailed analysis per Region as per set targets.
• Continually review infrastructure assets, taking into account technological development in the Postal industry worldwide.
• Build and maintain cordial working relationship with clients.
• Ensure that the Department generates revenue and control expenditure.
• Provide field support to business coordinators and monitor their performance to ensure maximum market growth of Mails business.

Responsible for Branch Management and Hubs for mail business

• Facilitate growth in service delivery taking into account Universal Service Obligations
• (USO) of the Universal Postal Union and related infrastructure.
• Formulate and implement brand strategies that will ensure brand growth to forecasted market share.
• Formulate and implement Mail policies and procedures to maximize output.
• Ensure that the regions meet set targets on revenue.
• Monitor adherence to rules, regulations and procedures in application of mails business.
• Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
• Provide timely, accurate, competitive pricing on all completed prospect application submitted or pricing and approval, while striving to maintain maximum profit margin.
• Monitor the performance of Business Coordinator in the Region.
• Develop a sound financial budget for the department.
• Serve as a member of the executive management of the corporation, participating in making decisions on all matters relevant to the running of the corporation.
• Ensure effective implementation of the relevant ISO processes and procedures
• Perform any other duty as assigned by the Postmaster General.

Job Specifications

• Bachelor’s degree in any business related discipline
• Master’s degree in any business related discipline will be an added advantage.
• Must have done postal management course
• Advanced-Level Proficiency in Managerial Skill (Planning, Organizing, Controlling, Directing, Coordinating)
• 15 years of relevant experience, 5 of them in manager position.
• Membership of any recognized professional body
• Proficiency in computer applications;
• Certificate of Good Conduct;
• Shown merit and ability as reflected in work performance and results.

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GRADE MG 2

Duties and Responsibilities

• Provide powerful leadership in the management of payment Services.
• Co-ordinate development, implementation and provision of efficient and quality Payment service to the Corporation’s clients.
• Ensure provision of inputs for monitoring the interpretation of productivity and quality standards in customer delivery processes for payment services in all postal outlets.
• Co-ordinate the implementation of performance management systems including inquiry systems for payment and related services and achievement of set targets in their particular sub-section.
• Oversee development of compliance-monitoring plans and support enhancement of related policy, procedures and systems
• Identify laws and regulations applicable to the money transfer business and develop.
• Oversee the continuous review of the compliance program/plans.
• Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams
• Organize sales conferences to introduce new products to customers.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, and solve problems creatively in the Department.
• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Provide field support to business coordinators and monitor their performance to ensure maximum market growth of payment business.
• Monitor the performance of Business Coordinator in the Region.
• Develop a sound financial budget for the department.
• Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
• Serve as a member of the Executive Management of the Corporation, participating in making decisions on all matters relevant to the running of the corporation.
• Ensure effective implementation of the relevant ISO processes and procedures
• Perform any other duty as directed by the Postmaster General.

Job Specifications

• Bachelor’s degree in a business related field
• Master’s degree in a business related field will be an added advantage.
• Advanced-Level Proficiency in Managerial Skills (Planning, Organizing, Controlling, Directing, Coordinating)
• 5 years hands on experience in a manager position.
• Membership of relevant professional bodies e.g. MSK, KIM, and ICPAK.
• Proficiency in computer applications;
• Certificate of Good Conduct;
• Shown merit and ability as reflected in work performance and results.