Fresh Job at Watu Credit Limited

Job description

Watu Credit is looking for an Operations & Administration Associate to join their office in Mombasa. They are currently focusing financing loans for clients intending to purchase motorbikes and three wheelers. The logbook serves as collateral for the loan. As the Operations & Administration Associate, you will join the team to play a key role supporting their day to day operations, implementing and improving systems to enhance their effectiveness. Your responsibilities cover all administrative and logistical elements of the team’s operations including log book administration and management.

Responsibilities:

• Internal Operations Management
  • Manage and control overall logbook ownership transfer process ensuring nothing is lost and operations are on track
  • Cross-functional cooperation/liaison with the insurance team, customer care department, back office and recovery team
  • Conduct regular system audits and control to make sure operations, filing and storing of the logbooks is precise and accurate
  • Supervise and work with a team member
  • Efficient and timely processing of payments and tracking of all invoices and payments in liaison with the dealerships
• External Operations Management
  • Manage relationships with dealers (eg Car & general) and NTSA (National Transport and Safety Authority)
  • Manage all communication with dealers and oversee communication with other external parties
  • Liaise with NTSA to ensure all logbook ownership is up to date
  • Control all asset transfers to the respective parties
  • Constantly make follow-ups with the dealerships

Does this sound like you?

• At least 3-4 years’ experience in Operational support or equivalent administrative background
• Proficient in using Google Sheets, Excel and other office applications
• Strong project management and analytical skills; a demonstrated ability to take primary responsibility for a diverse number of projects and to complete them in a timely manner with limited supervision
• Meticulous with great attention to detail
• Excellent written and oral communication skills
• Exemplary interpersonal skills and ability to collaborate effectively with culturally diverse staff across geographies, functions and levels of the organization
• Bachelor’s degree in Business Administration or related course would be a plus