Latest Jobs at Moko Home

What You’ll Do

We’re looking for a Market Research Manager who can match our customers’ needs with possible products.  You’ll have a passion for using conversations, surveys and any other tool at your disposal to develop a deep understanding of what our customers want and need.  You’ll also be driven by the challenge of understanding product possibilities from our network of global suppliers, choosing amongst these using your deep understanding of our market.   Your dream come true is the successful development and launch of a new product.

Responsibilities

Dive Deep into Customer Needs

• Develop a deep understanding of our re-sellers and end customers through structured conversations, surveys and other research methodologies
• Track and anticipate market trends with respect to style
• Translate lessons learned into customer insights which can inform product and design decisions

Support Product Development

• Work with our supply chain team to identify global suppliers
• Research product possibilities through the global supplier network and match these with local market needs
• Support the piloting and launch of new products based on your work

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• You have training and at least 2 years’ experience in marketing, qualitative research, sales or customer service.
• You enjoy working on multiple diverse projects and tasks simultaneously.
• You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
• You have the skills to undertake in-depth market research, using qualitative tools such as structured interviews and direct customer observations.
• You are excited to turn lessons learned from research into actionable ways that we can improve our products and services.
• You can troubleshoot problems and offer ideas about possible solutions.

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What You’ll Do

We are looking for an individual with an eye for details who is eager to cultivate good relationships with suppliers. The Supply Chain Officer will work closely with various teams to ensure timely and cost-effective sourcing and inventory management while maintaining high standards of integrity and accountability. The ideal candidate will support organization-wide efforts in strategic sourcing, information management and relationship building.

Responsibilities

• Strategic Sourcing
• Sourcing for new suppliers and forecasting price trends and their impact on the business.
• Placing local orders and monitoring delivery dates.
• Processing all paperwork relevant to the purchasing of goods.
• Negotiate with suppliers for discounts/better prices
• Expedite delivery of procured goods and services.
• Information & Inventory Management
• Conduct weekly demand planning to determine the needs and requirements for good and services.
• Generate relevant reports for purchasing analysis from the accounting system.
• Sharing/updating daily report on delivery of local purchase.
• Managing local purchases documents and availing this to internal (accounts/operations) in a timely manner.
• Compliance and Adherence to Moko Policies and Standards
• Ensuring compliance to Procurement law/Company purchasing guidelines and systems.
• Ensuring compliance with different statutory legislation.
• Ensure that payments are initiated for delivered goods and services which have no issues.
• Reconcile local purchase/supplier payments.
• Build strong and long-term buyer-supplier relationships with key suppliers.
• Create and update Supplier database.
• Creating innovations to improve supply chain management processes
• Attending meetings and trade conferences/shows as required.

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Requirements

• At least 2 years’ experience in Supply Chain/ Purchasing.
• Quality focus. Just getting the job done is not enough for you. You set high standards and share them with the team.
• Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
• Adaptable and possess a zeal to learn
• Proactive and possess great communication skills
• Eagerness to join a young, quickly-growing organization and team

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What You’ll Do

Our Head of Operations is responsible for scaling our distribution to reach millions of customers.  We’re looking for a self-driven and analytical leader with the ability to lead and grow our operations team and systems toward this goal.   You’ll be excited to solve big problems like developing a hub-and-spoke distribution model for quick, cost-effective delivery to our customer’s homes.  You’ll be obsessed with order and efficiency, putting in place the systems needed to organize the work of your team as it expands.

Responsibilities

• Turn a distribution operation that reaches hundreds of thousands of customers into one that reaches millions
• Develop and implement a hub-and-spoke distribution model which delivers the quality and reliability of our retail customers’ dreams
• Grow and streamline our existing nationwide delivery service which serves hundreds of small businesses
• Oversee an increasingly sophisticated warehousing system and ensure seamless operations as our SKUs grow
• Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
• Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
• Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
• Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility

Career Growth + Compensation

You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.

Requirements

• You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas.  You have a proven track record of motivating and developing your direct reports.
• You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.  You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
• You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
• You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company.  You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
• You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
• You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.
• You have managed key internal and external relationships in another organization and are effective and building and maintaining such relationships independently.