Fresh Jobs at Catholic Relief Services (CRS)

Job Description

Reports To: Country Representative

Location: TBD, Kenya

FLSA: Exempt

Note: This position is contingent upon grant and candidate approvals by the donor.

CRS Kenya seeks a Chief of Party (COP) for the anticipated DFSA) to provide overall leadership and technical direction for the project, ensuring achievement of project deliverables. The COP will be the primary liaison with USAID and will manage project staff and implementing partners to ensure proper reporting, financial management, and compliance. The COP is expected to coordinate with government and other stakeholders to ensure activities complement ongoing initiatives and adhere to country and global standards.

Primary Responsibilities

• Lead and support CRS consortium partners to achieve program targets.
• Timely submission of high quality deliverables to USAID, e.g. workplans, MEL plan, reports.
• Manage all resources assigned to the project and serve as the primary liaison among stakeholders including the donor, Advisory Board, Country Representative, relevant government ministries, raising decisions and issues as needed.
• Coordinate program implementation, finance, and distribution of commodities according to the policies and procedures of USG and CRS.
• Directly supervise the Deputy Chief of Party (DCOP), Gender Advisor, M&E Lead, and possibly other senior staff -- such as Finance & Admin Manager.
• Program Quality
• Ensure, in coordination with the key program staff and stakeholders, the program's strategic objectives and results are fully accomplished and meet expected technical quality standards.
• Ensure appropriate program quality support to consortium members through technical leads (under the leadership of the DCOP).
• Oversee periodic technical reviews and manage changes in program direction and focus.
• Oversee that bottlenecks and challenges to program impact are addressed at various levels of stakeholders using forums such as Technical Working Groups,
• General Meetings and Advisory Board meetings.
• Ensure that vision and plans for the program are innovative and are in line with CRS agency and country program strategies.
• In collaboration with program staff, provide guidance and technical oversight to partners and other collaborating agencies to ensure that lessons of sound practice are documented and disseminated.
• Oversee synergy between various technical sectors (through the DCOP) is contributing to achieving program targets
• Ensure that M&E and learning is incorporated into evolving program plans.
• Ensure, in coordination with program staff, that the delivery of quality training, technical assistance and administrative and financial support to all partner agencies, including the selection and coordination of consultants.
• Financial Management and Administration
• Manage program budgets, including tracking of financial and material resources.
• Ensure accurate and timely reporting of program finances and progress status, review actual financial performance against the budget, and explain variances on a regular basis.
• Ensure staff compliance with all USG and CRS administrative and operational procedures and policies, as well as applicable donor regulations.
• Draft, submit program expenditures, budget adjustments, and cost modification requests to donors.
• Approve and manage financial transactions within the approved authorization limit.
• Commodity Management
• Ensure planning, appropriate call forwards, sale of proceeds and documentation of commodities are in accordance to USG regulations and agreed targets.
• Support Commodity Manager to address bottlenecks in commodity calls forward, movement and distributions.
• Facilitate appropriate linkages with the CRS Regional Office and Headquarters in commodity management issues.
• Advisory Board Coordination
• Ensure Advisory Board members are kept abreast of all programmatic, administrative and financial situations.
• Ensure periodic communication with Country Directors of Consortium Members to highlight achievements and manage challenges in their teams' performance.
• Address bottlenecks that may arise within the consortium in a timely manner in coordination with the CRS Country Representative.
• Human Resource Management
• Lead, coach, mentor and manage a team of consortium staff to meet program objectives.
• Conduct periodic reviews of staff performance in line with CRS and partner agency's performance management system; mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork.
• Manage the recruitment portfolio for the program, in collaboration with Human Resources and CRS country program management, to ensure optimum service delivery through recruitment of competent and qualified staff.
• Conduct activities to promote commitment, increase skills and knowledge of the consortium team.
• Develop terms of reference for all program consultants and ensure that they are fulfilling their tasks.
• Reporting
• Continuously update the donor on the operations of the program.
• Ensure that reporting (PREP, OP reports, quarterly, semi-annual and annual reports) are timely and of high quality.
• Growth, Learning and Innovation
• Investigate opportunities for growth by identifying funding opportunities and developing concept and proposals in coordination with country program staff.
• Promote innovation within the consortium to improve program quality.
• Facilitate the use of M&E data to improve program quality and facilitate learning to enhance skills and knowledge of team members and support scaling up best practices.
• Support country program and agency learning and knowledge management through linkages with the CRS Kenya Head of Programs unit, relevant staff in the regional office, and headquarters, as well as other agency DFSA leads.
• Representation and Advocacy
• In collaboration with CRS Country Representative and leadership of other consortium members:
• Act as primary program contact to donor and other local and international stakeholders, responsible for addressing all program matters.
• Strengthen linkages with existing and potential partner agencies.
• Oversee program communication strategies, including compliance with donor's branding and marketing requirements.
• Liaise with National and County Government of Kenya representatives.
• Facilitate high quality marketing of the consortium with various stakeholders and in appropriate forums.
• Facilitate donor visits to program.

Key Working Relationships:

Internal: CRS Country Representative, Country Directors of Consortium Members (Advisory Board), DCOP, Operations staff, and other DFSA staff.

External: Consortium members, USAID, FFP, Ministry of Agriculture, other related government bodies and authorities, and service providers.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Accountability and Stewardship
• Build Relationships
• Develops Talent
• Continuous Improvement and Innovation
• Strategic Mindset

Qualifications and Skills:

• Minimum Masters Degree in Development Studies, International Relations, Agriculture, Public Health or related field required. PhD preferred.
• Minimum 10 years of progressively increasing management responsibility in developing countries, including experience in operational research, nutrition or food security.
• 7 years of experience managing donor funds, including multi country grants. Excellent knowledge and experience in budget management.
• Prior management of significant USAID funding required; preferably FFP.
• 5 years of staff management experience and abilities that are conducive to a learning environment with proven leadership and inter-personal skills and ability to build and motivate diverse and talented teams. Experience coaching and mentoring senior program staff.
• Proven experience in managing complex consortium or partnership relationships required.
• Strategic vision and capacity to oversee a vast and complex program required.
• Experience with participatory methods and partnerships required.
• Public relations skills required.
• Proven ability to think strategically.
• Flexibility to work both in a team and independently.
• Cultural sensitivity, patience and flexibility.
• Demonstrated personal accountability and driven to serve others.
• Understanding of and experience with faith-based organizations, local church structures, and accompaniment and capacity-building principles in local partnerships desired.
• Ability to travel nationally and internationally as required.
• Excellent English oral and written communication skills required.
• Experience working in a variety of developing environments required; Kenya experience desired.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

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Job Description

Department: EARO

Reports To: Deputy Regional Director for Management Quality with close links to the GSCM ERP Implementation Manager

Country/Location: EARO Regional position, work location Nairobi (flexible)

About CRS: Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. As the official international humanitarian agency of the Catholic community in the United States, Catholic Relief Services eases suffering and provides vital assistance to the poorest and most vulnerable people around the world. The CRS/EARO region, is comprised of 7 Country Programs (CPs) -- Ethiopia-Somalia, Kenya, Sudan, South Sudan, Tanzania and Uganda; EARO has a total FY19 budgeted program value of over$210 million. The CP's are recipients of funding from diverse donors both as prime and sub awardees, with several large USG-funded awards.

Job Summary

CRS is implementing an Oracle Cloud Enterprise Resource Planning system, called "Insight" within the agency. The web-based, real-time system will help to give more visibility and controls of daily operations. The Global Supply Chain Management (GSCM) Unit is working closely with the Project Insight team, which leads the overall project and IT management of the roll-out, to implement Insight where it's needed and to support and train CRS supply chain staff who will use the software.

The EARO SCM ERP will be responsible and take the lead for the Supply Chain aspects of our ERP system implementation. The SCM ERP Advisor will be instrumental in the preparation, implementation, and support of Insight. The SCM ERP Implementation Advisor will be fully responsible for the implementation of Insight SCM modules in EARO], which includes 1) collecting data for Insight configuration and liaising with HQ to ensure proper configuration, including participating in system testing; 2) strengthening supply chain organizational structures and processes for certain complex countries as preparation for go-live (a part of the Supply Chain Transformation for Excellence Project [STEP Up]); 3) training relevant supply chain, operations, and programming staff on the supply chain modules in Insight to ensure that they are ready for go-live; and 4) provide hypercare support to countries that are live in Insight and implement "train the trainer" exercises to expand the pool of support experts in the agency.

This position requires an independent self- motivated and analytical individual who can work with varying domestic and international stakeholders. The position reports to the EARO Deputy Regional Director-Management Quality.

Job Responsibilities

General

• Manage SCM workstream tasks within the project workplan to make sure that all staff at the country program can deliver on technical, functional, and training deadlines, and that all roll-out activities are well coordinated.
• Be the primary point of contact between the regional office and GSCM and the Insight PMO for all SCM aspects of the Insight deployment planning and implementation.
• Responsible for regular updates on project status, challenges, and solutions to regional, Insight, and GSCM teams.
• Data Collection, Configuration, and System Preparation
• Review CP's SCM operations in their entirety, organization structures, processes, vision and business needs in order to recommend process improvements and design solutions and create an action plan to implement all needed activities before system go-live. Conduct STEP Up Activities for relevant complex countries. Support CPs as they work through their action plans.
• Collect data on key local design elements and structure, as well as all relevant transactional documents. Work with the GSCM team to ensure correct configuration for each CP.
• Participate as a reviewer and SME in the preparation of policies, procedures, and guidelines, based on system needs and key organizational changes, to support system implementation.
• Training and Hypercare Coordination
• Liaise between Global Supply Chain Management, Project Insight Project Management team, and all relevant CP staff to ensure common understanding of proposed system designs, associated training requirements, and potential for errors or need for intensive support (hypercare) during go-live.
• Organize onsite and remote training for the field staff in coordination with the Insight Change Management team
• Leading up to formal trainings, organize and facilitate meetings, and presentations to sensitize, educate, and prepare staff for Insight
• Provide trainings for country program SCM staff.
• Ensure quality hypercare support is consistently applied.
• Develop and maintain a strong working relationship with application end-users and management to continuously improve their user experience
• Provide ongoing support for the technical aspects of Insight
• Perform All Other Job Duties As Assigned

Typical Background, Experience & Requirements:

Education and Experience

• Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, International Development, or related discipline required. Master's degree preferred. Professional certification(s) in supply chain a plus.
• Seven years related experience, with at least two years international experience required. Demonstrated experience implementing and/or supporting Finance and Supply chain applications required. Experience with Oracle applications preferred
• Experience With An International Development Organization Preferred
• Experience with Finance and Supply Chain business processes within Non- Governmental Organizations preferred
• Proven ability to work with cross-functional teams and travel across various time zones (i.e. Africa, Asia, US)
• Proficient with Microsoft Office tools
• Working knowledge of SharePoint or other means of enterprise-level electronic information sharing systems

Personal Skills

• Strong presentation, facilitation, training, mentoring, and coaching skills
• Excellent interpersonal, written and oral communication skills
• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision
• Strong strategic, analytical, organizational, and systems thinking skills with capacity to see the big picture and ability to make sound judgment
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful and results-oriented. Ability to be effective with minimal supervision

Required Language Skills: English.

Desired Language Skills: Arabic

Travel Required (50% minimum)

• Agency-wide Competencies (for All CRS Staff)
• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Accountability and Stewardship
• Builds Relationships
• Develops Talent
• Seeks Continuous Improvement and Innovation
• Applies a Strategic Mindset

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

go to method of application »

Job Description

Department: East Africa Regional Office (EARO) -- Nairobi, Kenya

Reports To: Deputy Regional Director/Programming Quality, EARO

Job Summary

You will provide technical advice, guidance, and support to a wide range of program design and implementation issues with a focus on larger projects in the area of Water, Sanitation and Hygiene (WASH)in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to regional and Country Program (CP) teams to advance the delivery of high-quality programming to the poor and vulnerable. Your technical knowledge, advice and guidance will contribute to determining how effective, adaptive and innovative CRS' WASH programming is across the globe.

Job Responsibilities

• Contribute to the development and implementation of agency-wide strategies, standards, tools, and best practices in Water Security and WASH that effectively engage partners, donors and governments. Help ensure a cross-sectoral approach integrating gender, protection mainstreaming, and disaster risk reduction.
• Provide technical solutions to regional and CP teams, remotely and on-site, for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and M&E, ensuring high-quality implementation.
• Contribute to regional and CP efforts to pre-position CRS for growth opportunities in Water Security and WASH. Lead or contribute to the development of the technical design for large and/or complex proposals, including defining appropriate monitoring systems and indicators. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS' approach.
• Contribute to capacity strengthening initiatives in WASH programming for staff and partner through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to CP staff.
• Contribute to knowledge management and learning through collecting and analyzing program data, evaluating strategic projects, assisting with measuring program impact, capturing and sharing lessons learned and best practices, and research and internal reports.
• Establish and maintain relationships with donors, peer organizations, research and other institutions. Participate in forums in the area of WASH and Water Security to collect and share best practices and promote CRS' work.

Education And Experience

Typical Background, Experience & Requirements:

• Master's Degree in public health, engineering or other related field in WASH.
• Minimum of five years relevant international working experience in an advisory or management role with progressive responsibilities, ideally with an international NGO, with minimum of three years working for programming interventions in WASH
• Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
• Demonstrated application of technical principles and concepts in WASH. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
• Experience in business development, project design and proposal development in WASH, including technical writing.
• Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
• Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
• Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
• Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Personal Skills

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
• Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
• Strong written and oral communication skills
• Strong presentation, facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented

Required/Desired Foreign Language: N/A

Travel Required: Willingness and ability to travel approximately 30% of her/his time

KEY WORKING RELATIONSHIPS

Supervisory: The WASH Technical Advisor II has no direct reports; however, s/he may be required to supervise consultants, as needed

• Internal: Collaborate with the Country Representatives, the Heads of Programming and CoPs, and the country Water Program Managers and other TAs within EARO, PIQA advisors, TAs for WASH in other regions, and the DRD PQ.
• External: Collaborate with Local Partners, other PVOs; consultants working in Water Security and WASH. Collaborate with UN Agencies and local government on WASH and Water Security matters. Cultivate relationships and work with USG, and other donor agencies; and professional associations.

Agency-wide Competencies (for All CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Trusting Relationships
• Professional Growth
• Partnership
• Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer