Job Opportunities at G4S - 4 Positions

Reporting to the Sales Manager, the Sales and Accounts executive will be responsible for achieving set targets month on month, pipeline management, territory growth, retention of the existing portfolio in the territory, account penetration and generation of relevant reports.

Responsibilities

Effective Selling and account management of G4S Integrated Secure Solutions

• Managing of individual pipeline & forecasting.
• Promotes/sells/secures orders from existing customers through a relationship-based approach.
• Acquire new sales within the assigned territory
• Initiates and coordinates development of action plans to penetrate new markets.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
• Conduct Market surveys and develop appropriate solutions to meet customer needs.
• Implement account organic growth strategies and ensure achievement of revenue set targets.
• Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
• Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
• Provide proposals, quotations and presentations to customers.
• Meet sales targets as per Key Performance Indicators:
  • Daily sales meeting
  • Daily Calls
  • Daily Emails
  • Daily Proposals

• Maintains regular customer contact and communication by utilizing daily planned call cycles and  scheduling daily meetings with existing and potential clients
• Participate in sales campaigns, sales drive activities.

Effective Account Management 

• Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
• Build meaningful internal and external relationships.
• Liaise with operations to ensure timely delivery of service and product.
• Identifies opportunity by translating our products and services into value for customers
• Have detailed G4S product/service knowledge.
• Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.

Effective reporting on  Sales and Marketing activities

• Preparation and submission of monthly reports:
• Sales planner – weekly
• Sales performance report – Weekly
• Sales Activity Tracker – daily
• Provide Sales Manager with accurate information on new and lost business as required.
• Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
• Effectively makes use of Salesforce and other systems to enhance delivery.
• Any other report as will be required by the Sales Manager

Ensure Health & Safety Compliance

• Have knowledge of the company’s Health & Safety Standards
• Ensure compliance of Health & Safety Policy.

Qualifications

Knowledge and Qualifications

• Degree in Sales & Marketing
  • Higher diploma in other business related field will be advantageous
• Knowledge of the Kenyan market
• Proven track record in previous employment
• A valid Driver’s License with a minimum of five years continuous driving experience

Experience

• 2 years in a Service Industry or FMCG
• Experience in working in fast paced target driven environment

Technical Skills

• Basic  and Soft Selling Skills
• MS -Office
• Planning and Management Skills
• Presentation Skills

Behavioral Skills 

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating
• Demonstrate high Sales drive

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Reporting to the Resourcing Manager the Resourcing Officer will be responsible for:

• Complete screening and vetting of potential and existing employees and customer employees, in accordance with the Group, Regional and G4S Kenya screening and vetting policies.
• Complete screening and vetting of entities, companies or business names.

Responsibilities

• Screening of job applications
• Verifying documents presented  by potential employees
• Conducting employee background checks
• Visiting and verifying employee declared residential address
• Verifying and confirmation of referee integrity
• Accurate and adequate recording of verified employee background information
• Assisting in compiling and preparing employee records for the purposes of integrity examination
• Ongoing screening and vetting of employees in high risk areas
• Opening screening and vetting files and maintaining employee vetting records
• Generate screening and vetting reports
• Coordinate Interviews

Qualifications

Knowledge and Qualification

• Bachelor’s degree in: Human Resources Management, Security related discipline or its equivalent
• Training In The National Police Service or the Kenya Defense Forces (advantageous)
• Membership To Security or HR Professional Bodies
• Kenya Market
• Kenya legislation

Experience

• 3 to 5 years of experience in security screening or investigation environment
• Relevant working experience within an administrative environment

Technical skills

• Microsoft word-intermediate level
• Microsoft excel-intermediate level(advanced level is advantageous)
• Microsoft PowerPoint –basic level
• Google suite of products
• Conflict management
• Organisation

Behavioral Skills

• Understanding the organisational environment
• Understanding the organisations goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering
• Great customer Service
• Sharing and co-operating

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Reporting to the Human Resource Manager, the HR Business Partner is required to perform the roles of a business strategic partner, operations manager, emergency responder and employee mediator, whilst delivering on the G4S Human Resources core standards, ensuring and adhering to the set G4S Kenya Human Resources processes.

Responsibilities

• Provide Strategic Partner support to and with allocated business units
• Provide Operations Manager support to allocated business unit
• Provide Emergency Responder support to allocated business unit
• Provide Employee Mediator support to allocated business unit
• Ensure business unit is optimally resourced
• Ensure business unit complies with all aspects of HSSEC
• Ensure business unit is trained to perform to required standard
• Ensure business unit’s employee engagement levels are optimal
• Ensure fair compensation and benefit practices in business unit

Qualification

Knowledge and Qualifications

• Bachelor’s degree in Human Resources or relevant field
• National Diploma in Human Resources and/or Certified Human Resources Professional
• Kenya Labour market and legislation knowledge
• Member of IHRM

Experience

• Five to eight years in Human Resources Management in a large business dealing with unionised employees

Technical Skills

• Business Acumen
• Conflict Management
• Negotiation skills
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• ERP system(s)
• Google suite of products

Behavioural Skills 

• Understanding the organisational environment dynamics
• Understanding the organisation’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating