Job Vacancies at Honey and Dough Gourment

Details:

We are pleased to announce the opening for the position of Restaurant Supervisor. If you meet the following qualifications, please feel free to send your resume through.

Restaurant Supervisor Duties and Responsibilities

• Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assistance to all guest and administer all requirements for meals
• Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Oversee health code compliance and sanitation standards of waiters
• Train new employees and provide ongoing training for all staff
• Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift.
• Observe performance and encourage improvement where necessary
• Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations, and guest's special needs
• Communicate with all guests with a clear and kind tone and make every effort to resolve any conflict to ensure the guests highest satisfaction.
• Ensure that all steps of service, policies, and procedures outlined in the Honey & Dough Gourment Employee Manual are followed on a daily basis.

Restaurant Supervisor Requirements and Qualifications

• Minimum of two years fine dining, full-service restaurant experience, supervisory role preferred.
• Advanced skills in Restaurant Point of Sales experience
• Advanced oral and written communication skills. Japanese and Peru will be an added advantage
• Excellent organizational and possess the ability to undertake and complete multiple tasks.

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Details:

We are pleased to announce the opening for the position of Restaurant Waiters/Waitresses. If you meet the following qualifications, please feel free to send your resume through.

Restaurant Waiters/Waitresses Duties and Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional and slow products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, KOTs or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning

Waiter/Waitress Requirements and Qualifications

• Proven work experience as a Waiter or Waitress
• Hands-on experience with a cash register and ordering information system (e.g. ServJoy and GoFrugal)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts