Presales Manager at Kaspersky Lab

Job description

The role is responsible for support of channel partners and KL members of sales team in convincing customer about KL expertise and products, win over competition, perform POCs with positive feedbacks. The role mostly concentrated on channel support, but can also be involved in customer facing activities.

Responsibilities

• Provides product knowledge and technical support to channel partners and channel team members
• Provides coaching and professional development to technical teams of partners in order to enhance their product knowledge, technical acumen, and technical sales skills
• Adjust existing or develop new training and deliver them to educate channel partner teams on full scope of KL solutions
• Works closely with territory channel team to identify gaps in technical education
• Provides technical support to customers upon manager’s request
• Presents KL brand and products / solutions at conferences and other events

Requirements

Education:

• Bachelor's degree in Engineering or Computer Science
• Certification on IT, security are preferred

Work experience:

• 2+ years of experience in IT industry
• 2+ years of experience in information security

Knowledge and skills:

• Excellent presentation and communication skills (both verbal and written)
• Strong working knowledge of the following security technologies (Anti-Virus, Malware Detection, IDS/IPS, Firewalls)
• Knowledge of KL products & competitive products
• Fluent English
• Advanced skills in MS Office programs
• Reporting skills in CRM Tools