Career Opportunities at Kenya Commercial Bank Limited

The Position

Reporting to the Head of Sales and Business Development - Bancassurance, the role holder will be responsible for the insurance business growth and development in the designated Region to generate revenues to support the Bancassurance growth strategy.

Key Responsibilities

• Offer oversight in the execution of Bancassurance business strategy at assigned Regions coordinating consumer awareness and supporting staff in Sales Activations.
• Drive the achievement of the set financial targets while delivering consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Work closely with the Branch management team ensuring that set Bancassurance targets are met.
• Provide requisite support to Bancassurance teams whilst ensuring adherence to laid down processes, policies and procedures.
• Champion Bancassurance cross-sell opportunities across the Regional Branches.
• Formulate plans to harness business opportunities at assigned regions and support in implementing these initiatives.
• Provide technical guidance and ensure continuous training of Bancassurance Sales teams within assigned regions.

Qualifications and Requirements

• University degree in a Business related course
• AIIK Diploma or ACI Diploma ( minimum of 4 Credits is preferred)
• At least 7 years’ working experience in insurance marketing or relationship management in the Insurance industry with good understanding of motor and non-motor insurance products
• Proven sales track record within Banking, MFI, Insurance and related industries will be an added advantage.
• Good planning and organization skills with the ability to deliver effectively under strict deadlines
• Excellent communication, presentation and customer service skills.
• Proficiency in the use of MS Office software applications
• Team worker with great attention to detail
• Results oriented, self-driven with a proven performance track record

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The Position

Reporting to the Director, Legal Services & Company Secretary, this position leads a team to manage all litigation and dispute resolution processes and provides legal advisory to the Retail and Branch network on legal issues with a view to mitigating legal risks and prevent adverse consequences to the Bank.

Key Responsibilities

• Manage all major litigation and disputes in which the Bank is a party to ensure the bank is adequately represented including appearing before any court or tribunal as a witness or to watch brief as necessary.
• Conduct legal research, collate evidence, prepare witnesses for pre-trial and hearing, develop concept papers, prepare legal briefs and opinions as well as develop effective defence strategies, arguments and testimony in preparation for legal proceedings of cases in liaison with external lawyers. Create legal awareness and provide advice on suitable action to avert and/or minimize litigation.
• Manage and measure external lawyers’ performance to ensure efficiency.
• Manage litigation costs to a minimum including but not limited to negotiating suitable settlements in favour of the Bank where deemed appropriate and also scrutinizing legal fees and ensure they are raised in accordance with the Remuneration Order and Service Level Agreement.
• Manage database of all litigation to ensure the same is consistently up-to-date and prepare relevant reports, presentations and analysis of all litigation monthly/quarterly or as may be required.
• Manage all debt collection related matters and create legal awareness and provide advice on suitable action to avert and/or minimize litigation including ensuring all Statutory Demand Notices are issued correctly and in time.
• Provide legal advisory to special assets team in corporate restructuring of facilities.
• Render legal guidance to Retail branches on matters relating to bank policies, processes and procedures on all queries received with a view to mitigating legal and reputational risks.
• Peruse, review and analyze quarterly reports and court judgments and make recommendations to the business on the findings and also take corrective action where appropriate.
• Any other duties as assigned.

The Person

For the above position, the successful applicant should meet the following criteria:

• Degree in Law (LL.B)
• Diploma in Law.
• Advocate of the High Court.
• 7 years post admission experience.
• Experience in legal drafting, corporate and commercial law, dispute resolution and legal risk management.
• Excellent communication and advocacy skills.
• Strong written and verbal communication skills.

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The Position:

Reporting to the Senior Manager - IT Software Asset Manager, the IT Asset Analyst will ensure that bank I.T assets are accurately defined, recorded, and updated, and that the proper accountabilities and controls are in place (internally and externally) to prevent and manage risks associated with the accuracy and completeness of the asset information.

Key Responsibilities:

• Maintaining the contract data for all suppliers and informing the relevant KCB parties on expiry of the software agreements and contracts.
• Monitoring License utilization levels for all Assets in the Bank the IT asset manager tool.
• Manage and maintain the data sources for software assets, usage metrics and ensure they are continuously up to date and valid for all IT assets in the Bank.
• Generate dashboards and present license compliance reports (regularly or upon request) by leveraging existing software asset management tool and software discovery tool.
• In collaboration with Enterprise Architecture, develop, maintain and perform continuous process improvements and automations for licensing usage driving efficiency and cost savings.
• Process software license requests and renewals through the Bank’s Procurement process
• Track the KPIs in the service level agreement (SLAs) with the vendors and ensure adherence to the contract terms.
• Understand internal customer needs and mature ITAM products, processes and procedures to meet them
• Participate in vendor audits and carry out periodic internal audit of the bank’s Software Licenses to ensure that it tallies with records held in the Software Asset Manager
• Ensure implementation of Business Continuity Process as per bank set guidelines and standards.

The Person:

For the above position, the successful applicant should have the following:

• Preferably a Bachelor’s Degree in ICT or Related Field from a recognized university.
• Qualifications in project management will be added advantage.
• Professional qualifications such as ITIL Foundation is required.
• A minimum of 3 years supervisory/management level experience in Information Technology with at least 2 years hands on experience in:
• End user hard ware and related peripherals.
• Operating systems (Windows, Unix)
• At least 1 year experience in mass deployment and support solutions (cloning, SCCM, patch management).
• At least 1 year experience in network services and protocols.
• At least 1 year experience in internetworking technology.
• At least 1 year experience in Active Directory Domain Services.
• At least 1 year experience in Database Management Systems, Messaging and Collaboration is desired.

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The Position:

Reporting to the Head, Group IT Service Delivery, the Senior Manager, IT Software Asset Management will be responsible for the day-to-day management of the core IT asset management operations. He/she  shall be  responsible for contributing and adhering to the processes and standards put into place for managing IT Assets, managing costs, optimizing software investments throughout their lifecycle, staffing and other relevant functions required to hold all IT and business stakeholders accountable.

Key Responsibilities:

• In compliance to Enterprise Architecture Governance, determine best strategy to review and extract key data points and metrics from software asset management tool, software discovery tools, contracts, entitlements, for identifying savings opportunities.
• Maintains an Enterprise IT Asset Management solution to ensure purpose and functionality closely aligns with business procedures, directions, and strategies.
• Lead engagements for internal and external license compliance audits for bank’s Software Licenses to ensure that it tallies with records held in the Software Asset Manager.
• Coordinate and facilitate IT budget and forecast planning meetings across Business Units.
• Management of the Information Technology Asset Management (ITAM) lifecycle system and processes, and to effectively maintain the software license compliance and tracking program.
• Develop and communicate IT Assets Compliance detailed reports and summarised aggregated dashboards to Senior Management in compliance with established standards by Enterprise Architecture Governance on a monthly or on a need basis.
• Report IT Assets non-compliance immediately it is determined.
• Identify and drive process improvement solutions to increase accuracy, compliance, efficiency, licensing usage driving efficiency and cost savings.
• Review and monitor IT contract performance and compliance and ensure contracts meet company requirements. Identify and lead Assets rationalization initiatives.
• Own and build strong relationships with key internal customers, partners and vendors. Be the point of contact between IT and other business units on requisition of Software assets.
• Ensure implementation of Business Continuity Process as per bank set guidelines and standards.

The Person:

For the above position, the successful applicant should have the following:

• Preferably a Bachelor’s Degree in Computer Science, ICT or Related Field from a recognized university.
• Qualifications in project management will be added advantage.
• Professional qualifications such as ITIL Foundation is required.
• A minimum of 5 years supervisory/management level experience in Information Technology with at least 3 years hands on experience in:
• End user hard ware and related peripherals.
• Mass deployment and support solutions (cloning, SCCM, patch management)
• At least 5 years’ experience in Operating Systems (Windows, UNIX).
• At least 2 years’ experience in network services and protocols.
• At least 2 years’ experience in internetworking technology.
• At least 2 years’ experience in Active Directory Domain Services.
• At least 3 years’ experience in Database Management Systems & Messaging and Collaboration is desired.

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The Position:

Reporting to the Managing Director, KCB Capital Limited, the role holder will ensure that there is accurate and timely execution of primarily Equities trades in listed securities for Retail, High Net Worth and institutional clients while ensuring compliance to CDSC, CMA & NSE trading regulations. The candidate will work closely with the Research Analyst and Operations team to ensure that clients receive the best possible level of service and execution quality.

Key Responsibilities:

• Grow the client base and revenue as per the set targets.
• Review all securities transactions to ensure accuracy of information and that trades conform to regulations of NSE.
• Ensure appropriate response and resolution of queries and requests by clients within agreed timelines.
• Provide market and investment information and advice to the Sales and Discretionary Portfolio Management team on the purchase and sale of particular Securities.
• Uploading orders from the Trade Order Management / Back Office System into the Automated Trading System (ATS) in a timely and efficient manner.
• Up to date knowledge and use of the ATS system to ensure maximum efficiencies are achieved on the utilization of the ATS platform.
• Develop trading strategies by reviewing investment information, and monitoring market conditions from the Trading floor, and through contact with trading departments of other investment firms (Brokerage houses), Fund managers and Financial Analysts.
• Analyze market conditions to determine the right time to execute transactions.
• Monitor active orders for risk and optimal tactic selection
• Manage order flow from clients ensuring smooth processes and swift transactions

The Person:

For the above position, the successful applicant should have the following:

• University Degree preferably in a Business related field from an Institution recognized by Commission for University Education.
• NSE ATS Certificate is a requirement.
• Professional qualifications (CFA/KIB/ACIB/CPA/ACCA) or MBA is an added advantage.
• Minimum 4 years’ proven Equity Trading experience in  an Investment Bank or Brokerage
• Experience in using Bloomberg and Reuters terminals will be an added advantage.
• Demonstrate sound knowledge of Brokerage and Advisory business environment, regulations and operations.
• Excellent knowledge of the Equities market.
• Excellent, high quality interpersonal, presentation, problem solving, negotiation skills with the ability to positively and clearly communicate with a variety of constituents.
• Ability to network through all open channels with large technological dependency for the target market.
• Proven excellent analytical, planning, organization and execution skills.
• Ability and flexibility to travel widely and be accessible to customers from different global time-zones.
• A good understanding of risk, credit policies and procedures.
• Stock broking that is technologically advanced, innovative in introducing new ideas, and is modern and progressive.

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The Position:

The Research Analyst will carry out the research function within KCB Capital Limited and will ensure that the research reports of the Company are accurate and complete, and that every research report is an accurate reflection of the transaction(s) it represents. The position provides intelligence and present insight in a way that both internal and external customers can understand. The candidate will work closely with the Dealers team to develop trading ideas and ensure that clients receive sound financial advice.

Key Responsibilities:

• Act as a consultant to the Dealers by understanding the financial markets and providing them with actionable research findings of key market trends and opportunities.
• Summarize market research results & present findings to both internal and external for trading insights.
• Ensure the integrity of data gathering, the correct interpretation of market research findings.
• Keep up-to-date on industry and sector trends and research methodologies.
• Produce industry/role-specific research as necessary.
• Conduct strategic analysis of market, market segment and regional/country trends.
• Review the forecast methodology, construct and maintain forecasting models.
• Perform valuation analysis using various methodologies including DCF and market multiples.
• Originate capital markets research reports in support of client investment ideas.
• Undertake detailed economic, sectorial and company research & analysis in support of capital markets products.
• Monitor Securities market performance and interpret financial reports as necessary.
• Keep up-to-date on industry and sector trends and research methodologies.
• Conduct strategic analysis of market, market segment and regional/country trends
• Analyzing and synthesizing financial and operating information about companies and sectors in order to gain insights and develop opportunities for clients
• Build detailed financial models in support of capital markets investment instruments
• Originate capital markets research reports in support of client investment ideas and produce industry/role-specific research as necessary
• Any other duty as may be assigned by Managing Director, KCB Capital Limited on ad hoc basis.

The Person:

For the above position, the successful applicant should have the following:

• University degree in a Business related field from an institution recognized by Commission of University Education; Professional qualification in ACCA / CPA (K) / CFA / AKIB or MBA is an added advantage.
• Minimum of 4 years’ experience in Financial Services Industry; 3 years’ of which must be in conducting research.
• Must have at least 2 years’ management level experience.
• Communication and Interpersonal Skills: Strong interpersonal, social and presentational skills
• Appreciation of Research methodologies
• Experience working with Investment Banking products, Bloomberg and Reuters platforms
• Demonstrated sound knowledge of Brokerage and Advisory business environment
• Results and Achievement Oriented: Goal oriented with willingness to put in long hours when required 
• Conceptual and Analytical Skills: Flair with figures, and strong analytical skills with the ability to interpret financial information
• Assertive, self-motivated with desire to succeed in a fast-paced financial services environment.
• Team player with demonstrated work ethics; consistently demonstrates a high level of professionalism.
• Effective prioritization skills to meet a complex set of business demands and demonstrate delivery against multiple objectives.

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The Position:

Reporting to the Principal Legal Counsel, Commercial - this role manages an assigned portfolio in contracting, provision of legal opinions and research, probate administration, legal awareness training, and other related legal commercial services.  

Key Responsibilities:

• Preparation and management of contracts including leases and other general commercial law issues.
• Contract Management: drive contract lifecycle from drafting through completion of negotiation process, review and contract execution.
• Product gate process management including participation of tender opening activities, supplier evaluation and business project initiatives.
• Support in contract negotiation and collaborate with business teams on developing effective relationships with contractors and vendors
• Legal opinions and research: opinions/guidance in respect of commercial contracts being negotiated and signed as well as legal and commercial requirements of all product implementation.
• Legal awareness training as appropriate on commercial legal issues
• Probate Administration: oversee administration of probate accounts.
• Data management and reporting on statistics
• Any other duties assigned.

The Person:

For the above position, the successful applicant should meet the following criteria:

• Degree in Law (LL.B) from a recognized university
• Diploma in Law from the Kenya School of Law
• Advocate of the High Court.
• 5 years post admission experience.
• Experience in legal drafting, corporate and commercial law, dispute resolution and legal risk management.
• Excellent communication and advocacy skills.
• Strong written and verbal communication skills.

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The Position:

Reporting to the Principal Legal Counsel, Risk & Compliance; this position implements, maintains, and monitors legal risk and compliance requirements and actions for an assigned portfolio with regards to established law and regulation.

Key Responsibilities:

• Review legislation, proposed bills, judicial decisions, best practice and market trends which have an impact on the Bank and advise/recommend changes to Bank policies and procedures.
• Provide support in ensuring that the Bank complies with all applicable laws and regulations. Provide advice in relation to compliance matters as contained in the legislation.
• Conduct internal legal compliance audits and examinations to ensure compliance with legislative requirements. Liaise with relevant business where legal risks have been identified, to develop mitigating measures and implement remedial action.
• Update legal compliance checklists and matrixes used for undertaking legal compliance reviews in line with legislation.
• Conduct legal risk analysis and provide legal support for new and ongoing Bank projects and provided legal support in research, drafting and review of Bank policies, product terms and conditions.
• Undertake risk related divisional activities (DORCCO, KRIs. RCSA. KCSA, Ethics Compliance, BIA, RVA, BCP & disaster recovery, audit tracker and crisis management) as allocated.
• Undertake intellectual property registration and life cycle management as allocated.
• Power of Attorney (PA) Management: Preparation, registration, revocation and maintain data/information of the KCB Kenya PAs.
• Case law management (internal and external case law and legal opinions) and preparation and dissemination of practice notes, FAQs and training materials and guidelines.
• Any other duties assigned.

The Person:

For the above position, the successful applicant should meet the following criteria:

• Degree in Law (LL.B) from a recognized university
• Diploma in Law from the Kenya School of Law
• Advocate of the High Court.
• 5 years post admission experience.
• Experience in legal drafting, corporate and commercial law, dispute resolution and legal risk management.
• Excellent communication and advocacy skills.
• Strong written and verbal communication skills.

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The Position:

Reporting to the Director, Legal Services & Company Secretary; this position leads a team to manage the implementation, maintenance and monitoring of legal risk and compliance requirements and actions with regard to established laws and regulations. The position also ensures that the organization is up-to-date with existing, proposed or new legislation and the requirements to be met by the organization to be in compliance with legislation or regulations.

Key Responsibilities:

• Legislation and regulation analysis (review and analysis, preparation of position statements, business advisory, compliance tracking). Consolidation of analysis of legislation and advisory statements (position statements and resultant action matrix).
• Legal risk and compliance advisory (on business activities, projects, procedures and policies).
• Overall management of risk related divisional activities (DORCCO, KRIs. RCSA. KCSA, Ethics Compliance, BIA, RVA, BCP & disaster recovery, audit tracker and crisis management).
• Regulatory issues management (review and analysis and position statements on regulatory compliance – CBK, CMA, CA, IRA, RBA, CAK, KAMP, PRISK).
• Intellectual Property (IP): register and maintain data/information on service marks, trademarks, logos for KCB Group. Handle disputes arising thereof (e.g. infringements of IP and/or Copyrights). Intellectual property registration and life cycle management.
• Case law management (internal and external case law and legal opinions).
• Policies, procedures and standards (including process flows, templates and forms) (creation, maintenance, versioning and retirement).
• Management of authorities and authority limits (powers of attorney, authority limits sign off requirements, expenses, file processes and consent judgments).
• Preparation and dissemination of practice notes, FAQs and training materials and guidelines.
• Any other duties assigned.

The Person:

For the above position, the successful applicant should meet the following criteria:

• Degree in Law (LL.B) from a recognized university.
• Diploma in Law from the Kenya School of Law.
• Advocate of the High Court.
• 7 years post admission experience.
• Experience in legal drafting, corporate and commercial law, dispute resolution and legal risk management.
• Excellent communication and advocacy skills.
• Strong written and verbal communication skills.
• Excellent customer service skills.