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  • Career Opportunities at APA Insurance Limited

  • Posted on: 26 July, 2019 Deadline: Not Specified
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  • Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa.

     

    Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks such as Fire, Marine, Aviation, Personal Accident, Motor, Liability, Agriculture, Property, and Micro Insurance. We also underwrite Health Insurance i.e. Corporate, Individual & Family Health Insurance.

    Design Lead

     

    APA Insurance Limited, a wholly owned subsidiary of Apollo Investments Limited (Apollo Group), one of the leading financial groups in East Africa.

    Since our founding in 1977, our mission has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones.

    About the Design Lead position:

    As Design Lead you will be involved in partnering with the Head of Digital and the leadership team to develop and drive end-to-end user experience design including research, ideation, conception, detailed design, prototypes and validation across multiple products and areas. The Design Lead will seek to create and influence the creation of the ultimate user experience to create business impact

    What Opportunities Exist at APA

    • Opportunity work in an innovative, dynamic environment with a focus on delivery
    • Opportunity to pioneer and drive the digital transformation in financial services in the region
    • A chance to work with highly motivated and skilled colleagues
    • Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    • A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities

    The specific responsibilities of the Design Lead include:

    • To drive end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas
    • Work across multiple cross-functional product teams, the Design Lead will seek to create and influence the creation of elegant user experience to create business impact (e.g., customer, employee and advisor engagement /productivity)
    • Work closely with digital factory executives, Product Leads, Product Managers, Engineering Leads along with marketing and business stakeholders to design and deliver user-centric experiences
    • Lead a team of UX/UI Designers in leveraging creative and holistic thinking to provide an engaging and intuitive user experience for digital products
    • Mentor designers within the UX/UI team, helping them set and achieve satisfying career goals
    • Grow the organizational design capabilities through introducing design thinking across the organization and recruiting and hiring new designers.
    • Implement a culture and principles within the team that prioritize inclusion, innovation and teamwork, while setting new standards in executional and operational excellence
    • Lead user research, persona development, usability testing, contextual inquiry, and task analysis
    • Constantly monitor analytics, customer feedback, digital banking leaders and best practices to practice insight-driven optimization and innovation
    • Collaboratively work with Product Leads, Product Managers to understand their digital product roadmaps and requirements and to ensure UX is tightly integrated into the roadmaps. Ensuring that there is a strategic UX vision for the organisation, which will be actualized over time through evolutionary, iterative updates.
    • Work with cross-functional product development teams to build designs that meet those requirements – including design specification documents, user flows, wireframes, prototypes, etc.
    • Develop, communicate and enforce a Design System which incorporates user experience and user interface guidelines for each digital solutions

    Qualifications

    As the ideal candidate for this role you have:

    • Extensive design experience (6+ years) in a digital product environment
    • Experience with designing quality consumer products, as well as enabling business capability and objectives through technology
    • Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence
    • Experience with conducting user research, usability testing, A/B testing, interface design, rapid prototyping, agile product development
    • Knowledge of Agile software development process
    • Well-rounded user-centered design portfolio that spans some combination of web, mobile, tablet, TV, and wearables.
    • Graphical and Visual design skills, including hands on experience with diverse set of software such as Sketch app, Adobe suite, OmniGraffle, Balsamiq, Axure, Invision, Framer or other tools for graphic design, visual design and prototyping
    • Bachelor’s degree in Design or equivalent area

    go to method of application »

    Digital People Lead

     

    About the Digital People Lead position:

    As a Digital people lead you will be responsible for digital talent acquisition and development and work on the change management. The role will focus on three areas of performance: talent strategy, delivery (incl. team building capabilities) and cultural change management

    What Opportunities Exist at APA

    • Opportunity work in an innovative, dynamic environment with a focus on delivery
    • Opportunity to pioneer and drive the digital transformation in financial services in the region
    • A chance to work with highly motivated and skilled colleagues
    • Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    • A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities

    The specific responsibilities of the Digital People Lead include:

    • Understand digital talent needs and working with leadership, and specifically with the business, to determine hiring targets and develop profiles and specifications
    • Develop the cultural change initiatives and implement them across the organization
    • Work with leadership to ensure success of new hires, including altering hiring criteria and adapting integration/professional development programs
    • Lead a team of recruiters to turn profile requirements into an effective sourcing strategy using an appropriate combination of executive search, direct sourcing, online postings, referrals, and other relevant methods
    • Work with the corporate recruiting team to efficiently convert high potential candidates to accept offers, including navigating local HR, legal and compliance requirements around offer structure, compensation and administration
    • Manage cultivation and integration into the digital unit
    • Plan coordinate and drive other aspects of the HR/PD processes as needed including on-boarding, reviews, compensation and training

    Qualifications

    As the ideal candidate for this role you have:

    • 4+ years of recruiting/HR/professional development experience and/or other relevant digital experience
    • Proven ability to cultivate trust-based relationships with partners, peers, vendors and candidates
    • Exceptional organizational and administrative skills, at ease with abundance of details and complexity, yet mindful of big picture, ability to handle multiple tasks, prioritize them, and carry them out independently
    • Strong computer and analytical skills; proficient with Excel and Power Point.
    • Strong client services orientation (professional services experience a plus)
    • Strong communication skills
    • Bachelor’s degree required, advanced degree a plus

    go to method of application »

    Product Owner

     

    About the Product Owner Position:

    As Product Owner you have end-to-end responsibility for digital product decisions and outcomes related to one or more digital solutions, with a mission to shape and implement solutions that transform customer, business partners and employee experiences

    What Opportunities Exist at APA

    • Opportunity work in an innovative, dynamic environment with a focus on delivery
    • Opportunity to pioneer and drive the digital transformation in financial services in the region
    • A chance to work with highly motivated and skilled colleagues
    • Continuous learning and professional development opportunities with academic and professional sponsorship, mentoring opportunities to accelerate your career
    • A balanced career with a focus on wellness and sustainable lifestyle

    Key Responsibilities

    The specific responsibilities of a Product Manager include:

    • Enabling strategy by collecting ideas and implementing digital solutions
    • Collaborating in a cross-functional team to own and co-create user-centric digital solutions to deliver business impact
    • Represent the voice of the customer with respect to digital product features
    • Owning the creation and prioritization of the digital product backlog for specific digital solutions
    • Shaping and owns the digital product road-map and vision
    • Working within a cross-functional team to clarify requirements and delivery expectations with business stakeholders
    • Helping teams rapidly deliver digital solutions that adds value to the organization
    • Defining measurable objectives to gain market share, maximize profitability and/or increase customer satisfaction through customer-centered digital experiences

    Qualifications

    As the ideal candidate for this role you have:

    • 3+ years of experience with designing creative, quality consumer products, as well as driving commercialization of these products
    • Experience in launching a product and managing a live product
    • Experience of operating within a multi-channel/multi-region brand
    • Experience in digital product development and marketing a plus
    • Ability to understand product metrics and make decisions based on them
    • Understanding of customer journeys and customer experience, with particular reference to digital and design a plus
    • Knowledge of Lean and Agile values, principles and practices a plus
    • Knowledge of banking/insurance
    • Certified Scrum product owner is a plus
    • Relevant Business/Computer Science degree or relevant experience, advance degree is a plus

    Method of Application

    If interested, please send your CV and relevant documents to: digital@apainsurance.org with Design Lead as the subject of the email.

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