Voluntary Service Overseas (VSO) is an international development charity with a vision for a "world without poverty" and a mission to "bring people together to fight poverty". VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries. Founded in 1958, VSO has sent over 50,0...
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Act as the lead for all SharePoint related Project and Change Request development, design and implementation
Investigate solution options, carry out feasibility studies and provide technical solutions to address organisational knowledge management requirements
Design, demo and deploy new SharePoint solutions, to improve ways of working
Work with the Infrastructure team to develop and manage the Office 365 roadmap, leveraging new platform innovations as they are released
Support integration with other core platforms as required
Build strong relationships throughout the organisation and maintain a comprehensive understanding of business processes.
Develop user training materials to promote adoption across the VSO footprint
Provide technical user support for incidents escalated from the helpdesk and resolve system / application issues
Lead in creating / authorising and managing the technical solution documents for changes, enhancements and new projects and provide quality assurance on any development delivered by third party suppliers.
Up to date knowledge of the Office 365 ecosystem
Ability to configure SharePoint views and workflow to meet functional requirements
Comfortable creating functional specifications, design and architecture documentation
Demonstrable experience in successfully supporting Office 365 and SharePoint projects involving significant scale and business change
Experience with and enthusiasm for coaching, mentoring and on the job training
Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
Able to create a highly collaborative work environment consisting of both technical and subject matter experts.
Strong problem-solving, critical thinking, and analytical skills, including substantial hands-on experience in complex process analysis and system design.
Excellent oral and written communication skills (in English) required
Strong Project management skills
Proven business analysis skills
Effective meeting facilitation skills
Willing to travel
Able to work effectively in a culturally diverse environment