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  • Posted: Oct 31, 2019
    Deadline: Nov 6, 2019
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  • Biovision Africa Trust (BvAT) is a not-for-profit organization established in Kenya in 2009 by the Biovision Foundation for ecological development in Switzerland and supported by the International Centre of Insect Physiology and Ecology (ICIPE) in Nairobi. The Trust’s goal is to alleviate poverty and improve the livelihoods of smallholder farmers in Ke...
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    FCP Administrator

    Job Purpose & Scope:

    Reporting to the FCP Coordinator and working closely with all FCP managers, staff and subscribers etc; the Farmer Feedback Officer will be responsible for the coordination
    (receiving, analyzing and responding) of FCP feedback received through BvAT’s dissemination channels.

    Responsibilities:

    • Dispatch of group emails to farmer groups, TOF PDF subscribers and other relevant groups.
    • Capturing & responding to relevant information as received in the various Social Media Platforms.
    • Receiving calls and recording significant information as received on the TOF telephone line.
    • Addressing problems and requests by transmitting information or providing information as advised by FCP coordinator and other FCP managers.
    • Sending alerts text messages to users of FCP products communicating relevant information.
    • Providing monthly reports to FCP coordinator.
    • Maintain and ensure that existing farmers database are captured electronically and updated regularly.
    • Document all feedback from farmers and other users received through postal mail, phone calls, email and others using appropriate tools.
    • Prepare and update target groups mailing list with input from other projects and staff.
    • Compile all inquiries made via email and postal mail related to TOF magazine for feedback to be given to the senders or forward to relevant department to address the
      inquiries.
    • Generate relevant feedback reports using documented feedback.

    Requirements:

    • Bachelors degree in Journalism, Media Studies, Communications or a related field from a recognized institution of higher learning.
    • At least 3 years’ progressive experience in agricultural or community communication and agricultural broadcast/ journalism.
    • Experience in monitoring implementation of project activities.
    • Excellent voice, script writing, recording and editing radio programs, Web 2.0.
    • Team player, good communicator (both written and spoken), excellent interpersonal skills, work under minimum supervision, self-motivated and go-getter, love/high regard for farming and farmer.
    • Strong communication skills, written and verbal.
    • Excellent customer service skills which are delivered in a professional and timely manner.
    • High level of written and oral communication skills including the preparation, documentation and monitoring of correspondence.
    • High level of interpersonal and complaint management skills including establishing and maintaining productive working relationships and liaise and consult within a selected range of experts.
    • High level of organizational and problem solving skills.

    Personal Attributes:

    • Proven ability to work with multiple teams.
    • Sound knowledge of project monitoring and evaluation.
    • Networking and partnership building skills.
    • Proficiency in using Windows Operating System as well as Microsoft Office
      applications (Microsoft Word, Excel and PowerPoint).
    • Understanding of and personal commitment to ecologically sustainable agriculture.
    • Willingness and ability to travel locally and regionally.
    • Should be fluent in oral and written English and Swahili.

    go to method of application »

    Farmer Feedback Officer

    Job Purpose & Scope:

    Reporting to the FCP Coordinator and working closely with all FCP managers, staff and
    subscribers etc; the Farmer Feedback Officer will be responsible for the coordination
    (receiving, analyzing and responding) of FCP feedback received through BvAT’s
    dissemination channels.

    Responsibilities:

      • Dispatch of group emails to farmer groups, TOF PDF subscribers and other relevant
        groups.
      • Capturing & responding to relevant information as received in the various Social
        Media Platforms.
    Receiving calls and recording significant information as received on the TOF
    telephone line.
    • Addressing problems and requests by transmitting information or providing
      information as advised by FCP coordinator and other FCP managers.
    • Sending alerts text messages to users of FCP products communicating relevant
      information.
    • Providing monthly reports to FCP coordinator.
    • Maintain and ensure that existing farmers database are captured electronically and
      updated regularly.
    • Document all feedback from farmers and other users received through postal mail,
      phone calls, email and others using appropriate tools.
    • Prepare and update target groups mailing list with input from other projects and staff.
    • Compile all inquiries made via email and postal mail related to TOF magazine for
      feedback to be given to the senders or forward to relevant department to address the
      inquiries.
    • Generate relevant feedback reports using documented feedback.

    Requirements:

    • Bachelors degree in Journalism, Media Studies, Communications or a related field from a recognized institution of higher learning.
    • At least 3 years’ progressive experience in agricultural or community communication and agricultural broadcast/ journalism.
    • Experience in monitoring implementation of project activities.
    • Excellent voice, script writing, recording and editing radio programs, Web 2.0.
    • Team player, good communicator (both written and spoken), excellent interpersonal skills, work under minimum supervision, self-motivated and go-getter, love/high regard000000..for farming and farmer.
    • Strong communication skills, written and verbal.
    • Excellent customer service skills which are delivered in a professional and timely manner.
    • High level of written and oral communication skills including the preparation, documentation and monitoring of correspondence.
    • High level of interpersonal and complaint management skills including establishing and maintaining productive working relationships and liaise and consult within a selected range of experts.
    • High level of organizational and problem solving skills.

    Personal Attributes:

    • Proven ability to work with multiple teams.
    • Sound knowledge of project monitoring and evaluation.
    • Networking and partnership building skills.
    • Proficiency in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel and PowerPoint).
    • Understanding of and personal commitment to ecologically sustainable agriculture.
    • Willingness and ability to travel locally and regionally.
    • Should be fluent in oral and written English and Swahili.

    Method of Application

    If you believe you are the right candidate for any of the above positions and can clearly demonstrate your ability to meet the requirements, please submit your detailed CV and application letter indicating summary of your key qualifications and expected salary to info@biovisionafricatrust.org. The closing date for applications is 6th November 2019. Only shortlisted candidates will be contacted for interviews.

  • Send your application

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