Business Development Manager at CPF Financial Services

The jobholder is responsible for driving client acquisition in order to grow the company’s product revenue, volume and market share through assessment of opportunities and target markets. S/he should also maintain and develop existing and new customers through appropriate propositions, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.

Business Development Manager Job Responsibilities

• Responsible for acquisition of new business by continuously identifying and engaging potential clients which will help to achieve departmental sales targets.
• Develop marketing strategies to compete with other individuals or companies who sell insurance.
• Prepare competitive tenders and quotations for brokers and potential customers and follow up to increase the hit rate.
• Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
• Manage and enhances relationships with clients to achieve high customer service standards including handling and resolving of customer complaints.
• Negotiate with insurers and contact underwriter and data to obtain binder coverage.
• Customize insurance programs to suit individual customers covering a variety of risks.
• Continuously gathers market intelligence in order to identify specific needs of prospects and customers.
• Any other duties as may be assigned from time to time.

Qualifications For Business Development Manager Job

• Bachelor’s Degree in business related course preferably marketing
• Diploma in Sales & Marketing and Management is an added advantage
• Professional ACII or AIIK certification
• At least 5 years’ experience in business development with 2 years in a supervisory role in a busy insurance brokerage

Competence Requirements

• In depth knowledge of corporate research techniques, business growth and strategic planning
• Knowledge of the insurance market operations
• Excellent sales and marketing skills and networking skills
• Excellent relationship building & negotiation skills
• Excellent communication skills
• Leadership skills
• Knowledge of the insurance market operations