Field Sales Representative at Sanergy

Job Purpose Statement:

The Field Sales Representative is responsible for direct field sales, training, coaching and supervision of the sales team, as well as providing leadership towards the achievement of sales goals. Additionally, the Assistant Sales Manager will build and promote strong, long-lasting customer relationships by partnering with our customers to understand their needs and develop strategies for achieving sales targets. The representative will report directly to the Sales Manager.

Roles and Responsibilities of the Sales Representative:

Sales Management:

• Meet established sales targets, goals, and quotas
• Manage sales data quality; streamlining processes and systems wherever possible
• Monitor the performance of the sales team by establishing a system of reports and communications involving sales reports and cyclical sales meetings
• Personally work with Sales Associates and monitor their performances in the field on a regular basis
• Execute strategies to expand the customer base in all operational sales areas
• Execute action plans to penetrate new markets
• Provide accurate forecasts and reports on activity and sales performance
• Assist in the creation and implementation of sales materials

Team Management:

• Promote organizational goals and values among the sales team
• Manage sales team (within given territory or customer type) to ensure satisfaction and successful sales
• Conduct regular training, coaching, and motivation of Sales Associates to ensure the team is motivated and have the necessary selling skills
• Generate necessary reports that will provide support to the sales team and provide good understanding of the sales pipeline
• Performance management and appraisal for respective sales team members; set individual sales targets, and administer the commission plan
• Make induction schedules for new team members and lead subsequent onboarding

Project Management:

• Liaise with the On-Boarding Manager, Customer Support, Operations, and Marketing & Branding Manager on projects related to Sales
• Actively participate in sales-related task forces and project groups
• Any other duty as assigned by the Sales Manager
• Any other duty as assigned by the Sales and Operations team lead

Key Result Areas:

• Actual sales made compared to the sales targets
• Percentage of sales team members meeting sales targets
• Actual sales from established sales channels compared to set targets
• Actual sales from referrals and add-ons from existing franchisees

Job Requirements of the Sales Representative:

• Diploma in Business Related Courses
• Working knowledge of Microsoft Word and Excel
• Fluency in English and Swahili
• Strong problem solving skills
• Good negotiation skills
• Strong time management, organizational, and prioritization skills
• Excellent communication skills on all levels
• Professional interpersonal skills
• Work experience in informal settlement context
• Selling products worth Kshs. 40,000 or more
• Proactive, self-driven individual
• Independent, self-starter capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment
• Passion for and commitment to Sanergy’s mission
• Desire to learn, innovate and grow
• Willing to walk since the position requires close monitoring of field teams