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  • Posted: Nov 8, 2016
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Doorperson

    A smile and warm greeting is what our Guests will receive when staying at Fairmont Hotels & Resorts. As a Doorperson, your engaging personality will make a lasting impression when our Guests arrive and throughout their at the hotel.

    Summary Of Responsibilities

    Reporting to the Head Concierge , responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and engaging service
    • Open car doors for arriving and departing guests while greeting them warmly
    • Assist with the loading and unloading of luggage to and from guest vehicles
    • Assist guests regarding hotel facilities in an informative and helpful way
    • Follow departmental policies, procedures and service standards
    • Follow all safety policies
    • Other duties as assigned

    Primary Location

    Kenya-Mount Kenya-Fairmont Mount Kenya Safari Club

    Employee Status

    Regular

    Job Level

    Colleague

    Schedule

    Full-time

    Shift

    Day Job

    Qualifications

    • Previous customer related experience an asset
    • Excellent communication skills and a professional presentation
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects Of Position (include But Are Not Limited To)
    • Frequent lifting and carrying up to 30 lbs
    • Constant standing and walking throughout shift
    • Constant kneeling, pushing, pulling, lifting
    • Frequent ascending or descending ladders, stairs and ramps
    Visa Requirements: Please insert verbiage about hotel's ability to support a work permit or visa.

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on frhi.taleo.net to apply

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