Information Technology Manager at Flexi-Personnel

The Information Technology Manager is responsible for the smooth running of the organisations computer systems.

Qualifications

• Bachelor’s degree in Information Technology or related field
• 6 years’ experience in Information Technology
• Experience working with non-governmental organisations
• Experience with computer networks, network administration and network installation

Skills and Attributes

• Personal integrity and transparency
• Excellent management & leadership skills
• Great communication skills
• Excellent customer/client satisfaction skills
• Excellent analytical and problem solving skills
• Ability to prioritise responsibilities under pressure and be self-motivated
• Fluency in written and spoken English.

Job Responsibilities

• Ensure security of data, network access and backup systems
• Assess available internet service providers for internet speed and cost and contract with appropriate service provider
• Provide application support including hardware/software installations
• Perform routine maintenance of all network and server hardware
• Configure and manage active user directory in the organisation
• Configure, and deploy staff’s hardware, software and peripherals
• Receives and logs requests for support from users and responds to the requests in a logical and prioritized manner
• Assist in resolving problems and faults occurring in the operation of hardware and software
• Provide guidance and advice to staff on policy issues related to IT equipment safety and maintain confidentiality and observe data protection guidelines of the organization
• Ensure monitoring progress of requests for support and ensure users and other interested parties are kept informed
• Ensure software licenses are in place for applications used
• Ensure data is backed-up regularly
  Train other staff on IT functions to empower staff to handle basic support matters
• Maintain a list of all deployed IT equipment by hostname/serial numbers and track which users they are deployed to and track any changes that occur
• Continuous review and upgrade IT systems in line with organisation needs
• And any other duties assigned