ICT Manager at Frank Management Consult Ltd

The successful candidate will be in charge of overall ICT Infrastructure, administration, maintenance, design, development and implementation in the region.

Responsibilities for the ICT Manager Job

• Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.

• Implements network security at the regional level.

• Oversees the administration and maintenance of the company’s infrastructure, and directs more junior

• Innovators when necessary.

• Oversees the administration of the company’s WAN.

• Oversees the design, development and implementation of ICT policies (Usage and Security) in the region.

• Manages and develops upgrades to the company’s telephone system at the regional level.

• Oversees all telephone changes, including, VOIP and routing for seating assignments.

• Oversees the administration and maintenance of computer stations and software entities training programs and provides additional support, if necessary.

• Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

• Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

• Builds and maintains vendor relationships and manages the purchase of hardware and software products.

• Manages the purchasing of all software, hardware and other IT supplies at the regional level.

• Ensures that company assets are maintained responsibly.

• Prepare SLAs, RFQ and RFP based on organization requirements.

• Maintain, support and train on the regional applications; Financial Information System (iScala), HR System (Aruti) and the Microsoft Office 365 suite of applications – Mail, Yammer, Skype, Intranet and office wide collaboration.

• Maintain, support and train on the Financial & Non-Financial applications; Financial Information System (Tally), HR System, School Information System and the Microsoft Office 365 suite of applications – Mail, Microsoft Sharepoint, Skype, Intranet, Bio-Metrix System, Video Conferencing Setup and office wide collaboration.

• Understands how to communicate difficult/sensitive information tactfully.

• Relays relevant IT-related information to the company in a timely manner.

• Initiates and implements improvements in all areas of IT responsibility.

• Serves as main point of contact on all IT-related matters for the office assigned.

• Responds/acts on upper-management direction.

• Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.

ICT Manager Job Requirements

• Degree in computer Science/ Information Technology/ Computer Engineering or related studies

• 5 Years’ experience as Head of ICT in a large Corporate/ Non profit organizatio

• Knowledge of the ERP System; Financial & Non-Financial applications