- Coordinate with Regional Airport Services Manager on ongoing action plan for service improvements;
- adapt all possible methods to achieve/exceed the set up targets.
- Manage the daily operation of the airport from scheduling appropriate number of staff to overseeing and participating in staff hiring and development.
- Liaise with Service Providers to ensure that best efforts taken in promoting Airlines operations.
- Liaise with internal/external sections/departments such as Engineering, Catering, Commercial, Flight Operations, Cargo, Finance, Procurement and Training towards achieving/exceeding targets.
- Ensure Airlines’s marketing interests are safeguarded at all times.
- Ensure that staffs are guided to adhere to all laid down procedures/regulations/standards & agreements affecting passenger, ramp, baggage, cargo, weight and balance as specified in the manuals, regulations and directives.
- Ensure a high standard of safety and security for staff, passengers, baggage, cargo, mail, aircraft and company property. Any Post Graduate Diploma, Any Graduate Certification (immaterial of validity) mandatory Ramp Safety (immaterial of validity) Specialized Training in all areas Ground Services
- Proficient In English (Reading and Writing)
- Proficiency in MS office
- Must be tactful and courteous in dealing with various nationalities particular with irritated and unruly passengers and VIPs in-order to maintain the Company profile
- Must be capable of making logical, on the spot decisions in problem solving. Therefore, fair degree of concentration and alertness is needed.
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