Call Centre Representative at Royal Mabati Factory April, 2017

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- Call Centre Representative at Royal Mabati Factory
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Posted: Apr 11, 2017

Deadline: Not specified
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For many years, Royal MabatiÂ® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers of roofing products with over 10 distribution centers acr...
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Call Centre Representative
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 2 years
- Location Nairobi
- Job Field Customer Care
Job Responsibilities for the Call Centre Job
- Receive inbound calls including transferred sales leads and calls from current and potential customers.
- Place outbound followup calls to sales leads and persuade potential customers to complete and submit an application.
- Answer questions about the product details, the company, and issues with account for the customers.
- Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
Qualifications for the Call Centre Job
- Minimum two years’ experience
- Good communication skills
- Strong negotiation and sales marketing skills
- Have worked in a busy call center environment .
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Call Centre Representative at Royal Mabati Factory

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