Operations Manager at Armada Human Capital

KEY RESPONSIBILITIES:

• Establish , Manage and Review Working Processes to deliver efficiency and effectiveness in the business operation systems
• Champion and Deliver on the Cost Management Agenda
• Drive seamless integration between Business development and Operations departments
• Ensure efficiency and effectiveness in resource allocation & utilization

Project Planning and Coordination

• Ensure projects are assigned equally to and efficiently to project managers.
• Ensure clarity of expectations to project manager and the activating team-ensure its captured in the relevant project documentation.
• Monitor project implementation/ to ensure KPI’s are met
• Ensure adherence to the IM operations SOP

Project Resourcing and Cost management

• Manage Budgets to ensure they operate at below approved IB levels.
• Monitor project spends  to identify  cost saving areas
• Resource management through prioritization of projects in terms of resource allocation i.e. people, vehicles, space to ensure efficiency and effectiveness in usage.
• Ensure requisitions and reconciliations are provided for each project as per agreed timelines.

Project Administration

• Work with the data analyst to ensure efficient back office & data management.
• Champion the development and maintenance of a team database including names, qualifications, contacts, location and projects worked on.
• Identify barriers to delivery or achievement of project objectives and seek corrective action
• Offer on ground leadership during execution

Project Evaluation and Reports

• Ensure relevant data collection templates/IM app customization for each project.
• Ensure regular and timely reports for each project are shared internally and with client 

QUALIFICATIONS, TRAINING AND EXPERIENCE: 

• 2 years’ experience in a marketing agency
• A degree in any marketing/business related field