Business Systems Analyst at mHealth Kenya

This position is a dedicated resource for the identification, analysis, communication and documentation of user requirements.

The analyst should possess excellent analytical and data gathering skills.

He/She will work closely with the project stakeholders, the quality assurance specialist and software engineers to ensure requirements are clearly documented and updated as the project matures.

He/She will be responsible to ensure all systems developed are adequately documented and training materials are available to the users both in hard copy and digital versions.
The Business Systems Analyst will work closely with the Technical Director and Chief Operations Officer/Programs Officer to execute his/her duties
 

Key Responsibilities

• Perform gap analysis between current and future state requirements
• Perform analysis, producing documentation as needed.
• Assess scope and determine impacts of scope
• Elicit requirements and develop user stories and business requirements.
• Engaging users and the technology team in order to prioritize system feature requests
• Leverage knowledge and contribute to proper knowledge management within the project
• Provides references for users by writing and maintaining user documentation; and training users
• Act as a key point of contact between end users and technology team.
• Provide insight regarding usability and user experience to guide the development and impact of the products for our customers.
• Contributes to team effort by accomplishing related results as needed.

Required skills

• Demonstrated experience with requirements gathering, specification development, and conceptualization of solutions.
• Understands story boarding, use cases, data modelling,
• Must have excellent skills and experience in oral and written communication including analysis, preparation and report presentation.
• Strong analytical and problem solving skills with an attention to detail
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes
• Strong organizational and interpersonal skills.
• Ability to work in a team environment, collaborating and sharing ideas
• A willingness to meet new challenges with enthusiasm
• Ability to meet deadlines in fast paced environment
• Experience with electronic health records software is an added advantage
• Experience interacting and working with government officials, preferably within ministries of health and related agencies is an added advantage

Required experience

• Bachelor’s degree in computer science or a closely related field
• At least two (2) years of professional experience as a business system analyst with responsibilities that include supporting standards based enterprise wide systems, software development, quality assurance, requirements gathering, and gap analysis.